United States·Transport and logistics·11 to 50 employees
5.0
Dec 14, 2024
Verified userUsed 6 to 12 months
Our creative reviews finally have a record
Blueprints mean a new campaign launches with the same twenty two tasks, the same dependencies and the same owners every time. Our newer producers do not have to remember the process because the process arrives with the project.
Pros
Blueprints so every project starts with the right structure
Cons
Default notification volume drives people to mute it
Ease of use
Value for money
Customer service
Functionality
12 found this helpful
Erin Brennan
Studio Director, Cedar & Vine Interiors
Canada·Ecommerce·11 to 50 employees
3.0
Sep 23, 2024
Verified userLinkedIn confirmedUsed 2 or more years
Dense by design, cold by reputation
Team at ten dollars is fine and nearly everything that makes Wrike worth choosing sits on Business at twenty five. Request forms, blueprints, approvals, time tracking and custom fields are all up there. Plan against Business.
Pros
Native time tracking and billable hours
Cons
Default notification volume drives people to mute it
Ease of use
Value for money
Customer service
Functionality
12 found this helpful
Quentin Nasser
Chief of Staff, Blackstone Contracting
United States·Transport and logistics·1 to 10 employees
4.0
Feb 25, 2026
LinkedIn confirmedUsed 6 to 12 months
Blueprints mean every project starts correctly
It replaced a project tool, a proofing tool and a time tracker. The consolidated bill is lower and, more importantly, there is one place where the truth lives.
Pros
Native time tracking and billable hours
Cons
The mobile app is weak next to the desktop product
Ease of use
Value for money
Customer service
Functionality
11 found this helpful
Kendra Zimmerman
Chief of Staff, Falcon Ridge Landscaping
United States·Legal·500+ employees
5.0
Jan 30, 2026
Verified userLinkedIn confirmedUsed less than 6 months
One system replaced three for our agency
Work used to arrive by email, chat and someone stopping by a desk, always missing half the brief. Now every request goes through a form that will not submit without what we need, and it creates the project from a blueprint with tasks, owners and dates already there. That single change fixed our operation more than any other decision.
Pros
Native time tracking and billable hours
Cons
The features worth buying sit on the Business plan
Ease of use
Value for money
Customer service
Functionality
11 found this helpful
Brooke Menon
Founder, Hillcrest Family Clinic
United States·Hospitality·201 to 500 employees
5.0
Nov 19, 2025
Verified userUsed less than 6 months
Our creative reviews finally have a record
We manage about ninety concurrent projects across four teams and it does not fall over. We came from a board tool that was lovely at fifteen projects and became a wall at sixty.
Pros
Cross project dependencies rather than project only
Cons
The mobile app is weak next to the desktop product
Ease of use
Value for money
Customer service
Functionality
11 found this helpful
Keith Yamamoto
Studio Director, Blackstone Contracting
United States·Hospitality·1 to 10 employees
5.0
Mar 7, 2025
Verified userLinkedIn confirmedUsed 2 or more years
Our creative reviews finally have a record
Custom item types let us model a campaign, a deliverable and an asset as different things with different fields. Forcing all of that into a generic task was what made our old tool feel wrong.
Pros
Native time tracking and billable hours
Cons
Requires someone to own configuration to succeed
Ease of use
Value for money
Customer service
Functionality
11 found this helpful
Nathaniel Vargas
Office Manager, Blackstone Contracting
Canada·Accounting·1 to 10 employees
4.0
Feb 3, 2025
Verified userUsed 2 or more years
It holds up when the work gets complicated
Proofing is why our creative team stopped hating project software. Stakeholders mark up the artwork directly, comments attach to a specific version, approvals are recorded. We used to run reviews over email with nine attachments and no idea which was current.
Pros
Blueprints so every project starts with the right structure
Cons
Support escalation can be slow on complex issues
Ease of use
Value for money
Customer service
Functionality
11 found this helpful
Sarah Fairbanks
Controller, Vertex Machine Works
United States·Nonprofit·51 to 200 employees
4.0
Jan 9, 2025
Used 6 to 12 months
Our creative reviews finally have a record
Native time tracking means our billable hours come out of the same system that holds the work. We ran Asana plus Harvest before and reconciled between them monthly, which was a job nobody wanted.
Pros
Native time tracking and billable hours
Cons
Steep learning curve for the first few weeks
Ease of use
Value for money
Customer service
Functionality
11 found this helpful
Victor Thornton
Operations Manager, Meridian Dental Group
United States·Marketing·1 to 10 employees
5.0
Sep 25, 2024
Verified userLinkedIn confirmedUsed 6 to 12 months
It holds up when the work gets complicated
Native time tracking means our billable hours come out of the same system that holds the work. We ran Asana plus Harvest before and reconciled between them monthly, which was a job nobody wanted.
Pros
Request forms that capture a complete brief and create the project
Cons
Requires someone to own configuration to succeed
Ease of use
Value for money
Customer service
Functionality
11 found this helpful
Ian Velazquez
Director of Finance, Silverbirch Accounting
United States·Professional services·1 to 10 employees
4.0
Aug 7, 2024
Verified userLinkedIn confirmedUsed 1 to 2 years
One system replaced three for our agency
Native time tracking means our billable hours come out of the same system that holds the work. We ran Asana plus Harvest before and reconciled between them monthly, which was a job nobody wanted.
Pros
Holds up at high project volume where lighter tools fail
Cons
The features worth buying sit on the Business plan
Ease of use
Value for money
Customer service
Functionality
11 found this helpful
Everett Quintero
Director of Finance, Northern Star Staffing
United States·Software·1 to 10 employees
5.0
May 15, 2026
LinkedIn confirmedUsed 1 to 2 years
Proofing ended the email thread with nine attachments
We manage about ninety concurrent projects across four teams and it does not fall over. We came from a board tool that was lovely at fifteen projects and became a wall at sixty.
Pros
Blueprints so every project starts with the right structure
Cons
The features worth buying sit on the Business plan
Ease of use
Value for money
Customer service
Functionality
10 found this helpful
Delia Reyes
Sales Director, Lantern Creative
United States·Construction·51 to 200 employees
4.0
Oct 8, 2025
Verified userUsed 2 or more years
Blueprints mean every project starts correctly
Native time tracking means our billable hours come out of the same system that holds the work. We ran Asana plus Harvest before and reconciled between them monthly, which was a job nobody wanted.
Pros
Native time tracking and billable hours
Cons
The mobile app is weak next to the desktop product
Ease of use
Value for money
Customer service
Functionality
10 found this helpful
Uma Haddad
Operations Manager, Falcon Ridge Landscaping
United States·Nonprofit·11 to 50 employees
2.0
May 28, 2025
Verified userLinkedIn confirmedUsed 2 or more years
Notifications were overwhelming out of the box
We had an automation misfiring and creating duplicate tasks across live client projects. It took nine days and three escalations to get someone who understood it. During that time we turned automation off entirely and worked manually.
Pros
Cross project dependencies rather than project only
Cons
Support escalation can be slow on complex issues
Ease of use
Value for money
Customer service
Functionality
10 found this helpful
Ophelia Zielinski
VP of Sales, Vertex Machine Works
United States·Construction·1 to 10 employees
5.0
May 21, 2025
Verified userUsed less than 6 months
Cross project dependencies we actually needed
We manage about ninety concurrent projects across four teams and it does not fall over. We came from a board tool that was lovely at fifteen projects and became a wall at sixty.
Pros
Holds up at high project volume where lighter tools fail
Cons
Requires someone to own configuration to succeed
Ease of use
Value for money
Customer service
Functionality
10 found this helpful
Wesley Nasser
Bookkeeper, Summit Physio
Canada·Software·201 to 500 employees
4.0
Dec 20, 2024
Verified userUsed 1 to 2 years
Blueprints mean every project starts correctly
Work used to arrive by email, chat and someone stopping by a desk, always missing half the brief. Now every request goes through a form that will not submit without what we need, and it creates the project from a blueprint with tasks, owners and dates already there. That single change fixed our operation more than any other decision.
Pros
Holds up at high project volume where lighter tools fail
Cons
Support escalation can be slow on complex issues
Ease of use
Value for money
Customer service
Functionality
10 found this helpful
Bethany Underwood
VP of Sales, Fairview Veterinary
Canada·Healthcare·11 to 50 employees
4.0
Nov 27, 2024
Verified userLinkedIn confirmedUsed 6 to 12 months
It holds up when the work gets complicated
Native time tracking means our billable hours come out of the same system that holds the work. We ran Asana plus Harvest before and reconciled between them monthly, which was a job nobody wanted.
Pros
Native time tracking and billable hours
Cons
Support escalation can be slow on complex issues
Ease of use
Value for money
Customer service
Functionality
10 found this helpful
Priya Yates
Accountant, Harborline Supply
United States·Education·1 to 10 employees
2.0
Oct 9, 2024
Verified userUsed 6 to 12 months
Support took nine days on a blocking issue
The default notification volume is relentless. Half my team had muted it within three weeks, which defeats the point entirely. It is configurable and the defaults train people to ignore the tool before they discover that.
Pros
Request forms that capture a complete brief and create the project
Cons
Steep learning curve for the first few weeks
Ease of use
Value for money
Customer service
Functionality
10 found this helpful
Douglas Thibault
Office Manager, Trailhead Bicycles
Canada·Accounting·11 to 50 employees
5.0
May 10, 2026
LinkedIn confirmedUsed less than 6 months
One system replaced three for our agency
Work used to arrive by email, chat and someone stopping by a desk, always missing half the brief. Now every request goes through a form that will not submit without what we need, and it creates the project from a blueprint with tasks, owners and dates already there. That single change fixed our operation more than any other decision.
Pros
Cross project dependencies rather than project only
Cons
Support escalation can be slow on complex issues
Ease of use
Value for money
Customer service
Functionality
9 found this helpful
Ursula Crane
Studio Director, Fairview Veterinary
Canada·Manufacturing·1 to 10 employees
3.0
Mar 30, 2026
Verified userUsed 2 or more years
Dense by design, cold by reputation
The folder, project, task and custom item hierarchy is powerful and it confuses everyone at first. Our team was visibly lost for the first fortnight. By week four they were fast. Budget for that dip rather than being surprised by it.
Pros
Cross project dependencies rather than project only
Cons
Steep learning curve for the first few weeks
Ease of use
Value for money
Customer service
Functionality
9 found this helpful
Neil Nasser
Accountant, Blackstone Contracting
Canada·Nonprofit·11 to 50 employees
5.0
Oct 13, 2025
Verified userUsed 1 to 2 years
One system replaced three for our agency
Blueprints mean a new campaign launches with the same twenty two tasks, the same dependencies and the same owners every time. Our newer producers do not have to remember the process because the process arrives with the project.
Pros
Cross project dependencies rather than project only
United States
Canada