Work used to arrive by email, chat and someone stopping by a desk, always missing half the brief. Now every request goes through a form that will not submit without what we need, and it creates the project from a blueprint with tasks, owners and dates already there. That single change fixed our operation more than any other decision.
Pros
Cross project dependencies rather than project only
Cons
Requires someone to own configuration to succeed
Ease of use
Value for money
Customer service
Functionality
9 found this helpful
Nina Fry
Bookkeeper, Willow & Ash Salons
United States·Professional services·1 to 10 employees
4.0
Apr 18, 2025
Used 1 to 2 years
Blueprints mean every project starts correctly
Custom item types let us model a campaign, a deliverable and an asset as different things with different fields. Forcing all of that into a generic task was what made our old tool feel wrong.
Pros
Cross project dependencies rather than project only
Cons
Requires someone to own configuration to succeed
Ease of use
Value for money
Customer service
Functionality
9 found this helpful
Katya Yamamoto
Studio Director, Maplewood Childcare
United States·Marketing·1 to 10 employees
5.0
Nov 3, 2024
Verified userLinkedIn confirmedUsed 2 or more years
Blueprints mean every project starts correctly
We manage about ninety concurrent projects across four teams and it does not fall over. We came from a board tool that was lovely at fifteen projects and became a wall at sixty.
Pros
Proofing and markup with version history and recorded approvals
Cons
Support escalation can be slow on complex issues
Ease of use
Value for money
Customer service
Functionality
9 found this helpful
Ian Nowak
Sales Director, Fairview Veterinary
United States·Education·11 to 50 employees
5.0
Jul 2, 2026
Verified userLinkedIn confirmedUsed 1 to 2 years
One system replaced three for our agency
Proofing is why our creative team stopped hating project software. Stakeholders mark up the artwork directly, comments attach to a specific version, approvals are recorded. We used to run reviews over email with nine attachments and no idea which was current.
Pros
Holds up at high project volume where lighter tools fail
Cons
The features worth buying sit on the Business plan
Ease of use
Value for money
Customer service
Functionality
8 found this helpful
Halima Fry
HR Manager, Bluewater Consulting
United States·Retail·11 to 50 employees
3.0
Jul 2, 2026
Verified userLinkedIn confirmedUsed 2 or more years
Configure it properly or do not bother
This rewards a proper setup and punishes a casual one. We assigned an owner for three weeks to build the spaces, forms and blueprints. Teams that rolled it out and hoped are the ones writing the angry reviews.
Pros
Request forms that capture a complete brief and create the project
Cons
Steep learning curve for the first few weeks
Ease of use
Value for money
Customer service
Functionality
8 found this helpful
Vincent Villanueva
Practice Manager, Blackstone Contracting
United States·Manufacturing·11 to 50 employees
4.0
Jun 19, 2026
Verified userLinkedIn confirmedUsed 1 to 2 years
Time tracking is native, not another tool
Native time tracking means our billable hours come out of the same system that holds the work. We ran Asana plus Harvest before and reconciled between them monthly, which was a job nobody wanted.
Pros
Native time tracking and billable hours
Cons
Default notification volume drives people to mute it
Ease of use
Value for money
Customer service
Functionality
8 found this helpful
Delia Lindqvist
Project Manager, Bluewater Consulting
United States·Healthcare·1 to 10 employees
3.0
May 11, 2026
LinkedIn confirmedUsed 1 to 2 years
Configure it properly or do not bother
Team at ten dollars is fine and nearly everything that makes Wrike worth choosing sits on Business at twenty five. Request forms, blueprints, approvals, time tracking and custom fields are all up there. Plan against Business.
Pros
Request forms that capture a complete brief and create the project
Cons
Default notification volume drives people to mute it
Ease of use
Value for money
Customer service
Functionality
Response from the vendorMay 23, 2026
Thank you for the feedback. Notification defaults are something we continue to refine and your point is well made. Our support team can help you set sensible team wide defaults if that would be useful.
8 found this helpful
Ezra Emerson
Practice Manager, Sandbar Hospitality
Other·Healthcare·51 to 200 employees
4.0
Jun 20, 2025
LinkedIn confirmedUsed 2 or more years
Our creative reviews finally have a record
Blueprints mean a new campaign launches with the same twenty two tasks, the same dependencies and the same owners every time. Our newer producers do not have to remember the process because the process arrives with the project.
Pros
Holds up at high project volume where lighter tools fail
Cons
The mobile app is weak next to the desktop product
Ease of use
Value for money
Customer service
Functionality
8 found this helpful
Vanessa Ortiz
Studio Director, Lantern Creative
United States·Education·11 to 50 employees
5.0
Oct 19, 2024
Verified userLinkedIn confirmedUsed 2 or more years
Cross project dependencies we actually needed
Native time tracking means our billable hours come out of the same system that holds the work. We ran Asana plus Harvest before and reconciled between them monthly, which was a job nobody wanted.
Pros
Blueprints so every project starts with the right structure
Cons
Default notification volume drives people to mute it
Ease of use
Value for money
Customer service
Functionality
8 found this helpful
Malcolm Marchetti
Bookkeeper, Lantern Creative
Canada·Construction·11 to 50 employees
4.0
Oct 14, 2024
LinkedIn confirmedUsed 1 to 2 years
It holds up when the work gets complicated
Cross project dependencies matter to us because a delay in one client's asset delivery genuinely moves another project's schedule. Most tools model dependencies inside a project only, which was useless for how we work.
Pros
Blueprints so every project starts with the right structure
Cons
Requires someone to own configuration to succeed
Ease of use
Value for money
Customer service
Functionality
8 found this helpful
Emmett Kowalski
Practice Manager, Aurora Print House
Other·Accounting·51 to 200 employees
5.0
Sep 23, 2024
Verified userLinkedIn confirmedUsed 1 to 2 years
Cross project dependencies we actually needed
Work used to arrive by email, chat and someone stopping by a desk, always missing half the brief. Now every request goes through a form that will not submit without what we need, and it creates the project from a blueprint with tasks, owners and dates already there. That single change fixed our operation more than any other decision.
Pros
Holds up at high project volume where lighter tools fail
Cons
Steep learning curve for the first few weeks
Ease of use
Value for money
Customer service
Functionality
8 found this helpful
Lucas Choi
Studio Director, Meridian Dental Group
United States·Construction·11 to 50 employees
5.0
Aug 14, 2024
LinkedIn confirmedUsed 6 to 12 months
Request forms fixed our intake chaos
It replaced a project tool, a proofing tool and a time tracker. The consolidated bill is lower and, more importantly, there is one place where the truth lives.
Pros
Native time tracking and billable hours
Cons
Steep learning curve for the first few weeks
Ease of use
Value for money
Customer service
Functionality
8 found this helpful
Laura Whitfield
Chief of Staff, Hillcrest Family Clinic
United States·Transport and logistics·1 to 10 employees
5.0
Apr 25, 2026
Verified userLinkedIn confirmedUsed 1 to 2 years
Cross project dependencies we actually needed
Blueprints mean a new campaign launches with the same twenty two tasks, the same dependencies and the same owners every time. Our newer producers do not have to remember the process because the process arrives with the project.
Pros
Native time tracking and billable hours
Cons
Default notification volume drives people to mute it
Ease of use
Value for money
Customer service
Functionality
7 found this helpful
Ophelia Waterhouse
Accountant, Northern Star Staffing
United States·Construction·1 to 10 employees
4.0
Nov 25, 2025
Verified userLinkedIn confirmedUsed 2 or more years
Time tracking is native, not another tool
Work used to arrive by email, chat and someone stopping by a desk, always missing half the brief. Now every request goes through a form that will not submit without what we need, and it creates the project from a blueprint with tasks, owners and dates already there. That single change fixed our operation more than any other decision.
Pros
Blueprints so every project starts with the right structure
Cons
Default notification volume drives people to mute it
Ease of use
Value for money
Customer service
Functionality
7 found this helpful
Malcolm Okafor
Head of Operations, Trailhead Bicycles
United States·Healthcare·1 to 10 employees
4.0
Aug 24, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
It holds up when the work gets complicated
Blueprints mean a new campaign launches with the same twenty two tasks, the same dependencies and the same owners every time. Our newer producers do not have to remember the process because the process arrives with the project.
Pros
Native time tracking and billable hours
Cons
Requires someone to own configuration to succeed
Ease of use
Value for money
Customer service
Functionality
7 found this helpful
Portia Raghavan
Operations Manager, Meridian Dental Group
United States·Nonprofit·1 to 10 employees
1.0
Apr 28, 2025
Verified userLinkedIn confirmedUsed less than 6 months
The mobile app frustrates more than it helps
The mobile app is slow and the navigation does not match the desktop mental model. People use it to approve something and nothing else. For a platform this capable the app feels neglected.
Pros
Request forms that capture a complete brief and create the project
Cons
Steep learning curve for the first few weeks
Ease of use
Value for money
Customer service
Functionality
7 found this helpful
Bethany Emerson
Studio Director, Meridian Dental Group
United States·Real estate·1 to 10 employees
5.0
Apr 15, 2025
Verified userUsed 1 to 2 years
Blueprints mean every project starts correctly
It replaced a project tool, a proofing tool and a time tracker. The consolidated bill is lower and, more importantly, there is one place where the truth lives.
Pros
Blueprints so every project starts with the right structure
Cons
Steep learning curve for the first few weeks
Ease of use
Value for money
Customer service
Functionality
7 found this helpful
Wesley Serrano
Sales Director, Redbrick Property Group
United States·Legal·1 to 10 employees
3.0
Apr 12, 2025
Verified userUsed 1 to 2 years
The first three weeks are genuinely hard
Team at ten dollars is fine and nearly everything that makes Wrike worth choosing sits on Business at twenty five. Request forms, blueprints, approvals, time tracking and custom fields are all up there. Plan against Business.
Pros
Holds up at high project volume where lighter tools fail
Cons
The mobile app is weak next to the desktop product
Ease of use
Value for money
Customer service
Functionality
7 found this helpful
Delia Vargas
Project Manager, Tidewater Marine Services
Canada·Professional services·51 to 200 employees
1.0
Mar 10, 2025
Verified userUsed 6 to 12 months
Support took nine days on a blocking issue
The mobile app is slow and the navigation does not match the desktop mental model. People use it to approve something and nothing else. For a platform this capable the app feels neglected.
Pros
Request forms that capture a complete brief and create the project
Cons
Support escalation can be slow on complex issues
Ease of use
Value for money
Customer service
Functionality
Response from the vendorMar 13, 2025
Thank you for the feedback. Notification defaults are something we continue to refine and your point is well made. Our support team can help you set sensible team wide defaults if that would be useful.
7 found this helpful
Victor Acheson
Office Manager, Tidewater Marine Services
United States·Software·500+ employees
4.0
Dec 24, 2024
LinkedIn confirmedUsed 1 to 2 years
Time tracking is native, not another tool
Work used to arrive by email, chat and someone stopping by a desk, always missing half the brief. Now every request goes through a form that will not submit without what we need, and it creates the project from a blueprint with tasks, owners and dates already there. That single change fixed our operation more than any other decision.
Pros
Cross project dependencies rather than project only
Cons
Default notification volume drives people to mute it
United States
Canada