Blueprints mean a new campaign launches with the same twenty two tasks, the same dependencies and the same owners every time. Our newer producers do not have to remember the process because the process arrives with the project.
Pros
Blueprints so every project starts with the right structure
Cons
The features worth buying sit on the Business plan
Ease of use
Value for money
Customer service
Functionality
6 found this helpful
Anika Quintero
Practice Manager, Fairview Veterinary
United States·Ecommerce·1 to 10 employees
4.0
Apr 10, 2026
Used less than 6 months
One system replaced three for our agency
Work used to arrive by email, chat and someone stopping by a desk, always missing half the brief. Now every request goes through a form that will not submit without what we need, and it creates the project from a blueprint with tasks, owners and dates already there. That single change fixed our operation more than any other decision.
Pros
Blueprints so every project starts with the right structure
Cons
Default notification volume drives people to mute it
Ease of use
Value for money
Customer service
Functionality
6 found this helpful
Brooke Ellsworth
Operations Manager, Bluewater Consulting
Other·Education·1 to 10 employees
4.0
Mar 28, 2026
Verified userLinkedIn confirmedUsed 1 to 2 years
It holds up when the work gets complicated
Custom item types let us model a campaign, a deliverable and an asset as different things with different fields. Forcing all of that into a generic task was what made our old tool feel wrong.
Pros
Holds up at high project volume where lighter tools fail
Cons
Requires someone to own configuration to succeed
Ease of use
Value for money
Customer service
Functionality
6 found this helpful
Jonathan Yamamoto
Director of Finance, Ironwood Fabrication
United States·Legal·1 to 10 employees
4.0
Feb 9, 2026
Verified userLinkedIn confirmedUsed 1 to 2 years
Request forms fixed our intake chaos
Native time tracking means our billable hours come out of the same system that holds the work. We ran Asana plus Harvest before and reconciled between them monthly, which was a job nobody wanted.
Pros
Native time tracking and billable hours
Cons
Steep learning curve for the first few weeks
Ease of use
Value for money
Customer service
Functionality
6 found this helpful
Emmett Nasser
People Operations Lead, Willow & Ash Salons
Canada·Real estate·1 to 10 employees
3.0
Jan 1, 2026
Verified userLinkedIn confirmedUsed 2 or more years
The first three weeks are genuinely hard
This rewards a proper setup and punishes a casual one. We assigned an owner for three weeks to build the spaces, forms and blueprints. Teams that rolled it out and hoped are the ones writing the angry reviews.
Pros
Proofing and markup with version history and recorded approvals
Cons
Steep learning curve for the first few weeks
Ease of use
Value for money
Customer service
Functionality
6 found this helpful
Jasmine Whitaker
VP of Sales, Clearview Windows
United States·Construction·1 to 10 employees
1.0
Aug 14, 2025
Verified userUsed 1 to 2 years
The mobile app frustrates more than it helps
We had an automation misfiring and creating duplicate tasks across live client projects. It took nine days and three escalations to get someone who understood it. During that time we turned automation off entirely and worked manually.
Pros
Proofing and markup with version history and recorded approvals
Cons
The features worth buying sit on the Business plan
Ease of use
Value for money
Customer service
Functionality
6 found this helpful
Michelle Nowak
HR Manager, Aurora Print House
United States·Construction·51 to 200 employees
5.0
Aug 3, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
One system replaced three for our agency
It replaced a project tool, a proofing tool and a time tracker. The consolidated bill is lower and, more importantly, there is one place where the truth lives.
Pros
Cross project dependencies rather than project only
Cons
Support escalation can be slow on complex issues
Ease of use
Value for money
Customer service
Functionality
6 found this helpful
Halima Yamamoto
VP of Sales, Granite Peak Roofing
United States·Retail·1 to 10 employees
4.0
Mar 27, 2025
Verified userUsed 2 or more years
Blueprints mean every project starts correctly
Proofing is why our creative team stopped hating project software. Stakeholders mark up the artwork directly, comments attach to a specific version, approvals are recorded. We used to run reviews over email with nine attachments and no idea which was current.
Pros
Blueprints so every project starts with the right structure
Cons
The mobile app is weak next to the desktop product
Ease of use
Value for money
Customer service
Functionality
6 found this helpful
Spencer Pemberton
Studio Director, Tidewater Marine Services
United States·Ecommerce·1 to 10 employees
5.0
Jan 19, 2025
Used 1 to 2 years
Request forms fixed our intake chaos
Native time tracking means our billable hours come out of the same system that holds the work. We ran Asana plus Harvest before and reconciled between them monthly, which was a job nobody wanted.
Pros
Proofing and markup with version history and recorded approvals
Cons
Support escalation can be slow on complex issues
Ease of use
Value for money
Customer service
Functionality
6 found this helpful
Joelle Doyle
Project Manager, Harborline Supply
United States·Healthcare·1 to 10 employees
4.0
Dec 9, 2024
Verified userLinkedIn confirmedUsed less than 6 months
Time tracking is native, not another tool
Native time tracking means our billable hours come out of the same system that holds the work. We ran Asana plus Harvest before and reconciled between them monthly, which was a job nobody wanted.
Pros
Native time tracking and billable hours
Cons
The mobile app is weak next to the desktop product
Ease of use
Value for money
Customer service
Functionality
6 found this helpful
Xander Bergstrom
Controller, Northern Star Staffing
United States·Ecommerce·11 to 50 employees
3.0
Oct 27, 2024
Verified userLinkedIn confirmedUsed 1 to 2 years
The first three weeks are genuinely hard
The folder, project, task and custom item hierarchy is powerful and it confuses everyone at first. Our team was visibly lost for the first fortnight. By week four they were fast. Budget for that dip rather than being surprised by it.
Pros
Proofing and markup with version history and recorded approvals
Cons
The mobile app is weak next to the desktop product
Ease of use
Value for money
Customer service
Functionality
6 found this helpful
Sofia Farouk
Studio Director, Blackstone Contracting
United States·Ecommerce·1 to 10 employees
4.0
Jun 24, 2026
Used 2 or more years
Our creative reviews finally have a record
Custom item types let us model a campaign, a deliverable and an asset as different things with different fields. Forcing all of that into a generic task was what made our old tool feel wrong.
Pros
Holds up at high project volume where lighter tools fail
Cons
The mobile app is weak next to the desktop product
Ease of use
Value for money
Customer service
Functionality
5 found this helpful
Malcolm Mahoney
Managing Partner, Trailhead Bicycles
United States·Legal·1 to 10 employees
4.0
Jun 14, 2026
Used 1 to 2 years
Time tracking is native, not another tool
It replaced a project tool, a proofing tool and a time tracker. The consolidated bill is lower and, more importantly, there is one place where the truth lives.
Pros
Proofing and markup with version history and recorded approvals
Cons
The mobile app is weak next to the desktop product
Ease of use
Value for money
Customer service
Functionality
5 found this helpful
Yara Goodwin
Head of Operations, Prairie Rose Bakery
United States·Healthcare·201 to 500 employees
4.0
Jun 6, 2026
Verified userLinkedIn confirmedUsed 1 to 2 years
Cross project dependencies we actually needed
It replaced a project tool, a proofing tool and a time tracker. The consolidated bill is lower and, more importantly, there is one place where the truth lives.
Pros
Blueprints so every project starts with the right structure
Cons
The features worth buying sit on the Business plan
Ease of use
Value for money
Customer service
Functionality
5 found this helpful
Amelia Kaminski
Studio Director, Vertex Machine Works
United States·Healthcare·1 to 10 employees
1.0
Feb 11, 2026
Verified userUsed 6 to 12 months
The mobile app frustrates more than it helps
The mobile app is slow and the navigation does not match the desktop mental model. People use it to approve something and nothing else. For a platform this capable the app feels neglected.
Pros
Cross project dependencies rather than project only
Cons
Requires someone to own configuration to succeed
Ease of use
Value for money
Customer service
Functionality
5 found this helpful
Amelia Grant
Studio Director, Willow & Ash Salons
United States·Transport and logistics·1 to 10 employees
4.0
Dec 21, 2025
Verified userLinkedIn confirmedUsed less than 6 months
Cross project dependencies we actually needed
Proofing is why our creative team stopped hating project software. Stakeholders mark up the artwork directly, comments attach to a specific version, approvals are recorded. We used to run reviews over email with nine attachments and no idea which was current.
Pros
Native time tracking and billable hours
Cons
Support escalation can be slow on complex issues
Ease of use
Value for money
Customer service
Functionality
5 found this helpful
Andre Eberhardt
Chief of Staff, Cedar & Vine Interiors
United States·Professional services·1 to 10 employees
4.0
Nov 17, 2025
Used 1 to 2 years
It holds up when the work gets complicated
It replaced a project tool, a proofing tool and a time tracker. The consolidated bill is lower and, more importantly, there is one place where the truth lives.
Pros
Request forms that capture a complete brief and create the project
Cons
The features worth buying sit on the Business plan
Ease of use
Value for money
Customer service
Functionality
5 found this helpful
Preston Stavros
Studio Director, Willow & Ash Salons
United States·Professional services·1 to 10 employees
5.0
Nov 16, 2025
Verified userUsed 6 to 12 months
Proofing ended the email thread with nine attachments
Custom item types let us model a campaign, a deliverable and an asset as different things with different fields. Forcing all of that into a generic task was what made our old tool feel wrong.
Pros
Blueprints so every project starts with the right structure
Cons
Support escalation can be slow on complex issues
Ease of use
Value for money
Customer service
Functionality
5 found this helpful
Beatriz Thornton
Studio Director, Blackstone Contracting
United States·Manufacturing·51 to 200 employees
4.0
Aug 25, 2025
Verified userUsed 2 or more years
One system replaced three for our agency
Custom item types let us model a campaign, a deliverable and an asset as different things with different fields. Forcing all of that into a generic task was what made our old tool feel wrong.
Pros
Blueprints so every project starts with the right structure
Cons
Support escalation can be slow on complex issues
Ease of use
Value for money
Customer service
Functionality
5 found this helpful
Warren Pyne
Studio Director, Northern Star Staffing
Other·Education·1 to 10 employees
1.0
Feb 18, 2025
Verified userLinkedIn confirmedUsed 6 to 12 months
Notifications were overwhelming out of the box
The mobile app is slow and the navigation does not match the desktop mental model. People use it to approve something and nothing else. For a platform this capable the app feels neglected.
Pros
Request forms that capture a complete brief and create the project
United States
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