We had failed at two HR systems before this. The difference is that we actually finished implementing this one. It was live in about three weeks with our own team, no consultant, and people used it without a mandate.
Pros
Time off accruals and carryover rules that match real policy
Cons
Payroll is a separate product and US only
Ease of use
Value for money
Customer service
Functionality
26 found this helpful
Cody Thornton
HR Manager, Foundry Road Studios
United States·Education·201 to 500 employees
4.0
Jul 29, 2025
Verified userUsed 2 or more years
We stopped keeping HR in a shared drive
The employee record is the quiet win. Compensation history, reviews, documents, emergency contacts and certifications in one place with real permissions. We were running that across a shared drive and a spreadsheet and I did not appreciate the risk until it was fixed.
Pros
Implementation a small team can finish without a consultant
Cons
Approval chains and custom fields hit a ceiling
Ease of use
Value for money
Customer service
Functionality
26 found this helpful
Bethany Moreau
Director of Finance, Trailhead Bicycles
Canada·Real estate·11 to 50 employees
4.0
Oct 18, 2024
Verified userLinkedIn confirmedUsed 2 or more years
Time off arguments simply ended
Employees look up their own time off balance, their own documents and their own handbook instead of emailing me. I reckon that removed thirty or forty interruptions a month, and each one used to break whatever I was doing.
Pros
Implementation a small team can finish without a consultant
Cons
Performance and applicant tracking are adequate rather than strong
Ease of use
Value for money
Customer service
Functionality
26 found this helpful
Lucas Fitzgerald
Studio Director, Ironwood Fabrication
Canada·Construction·1 to 10 employees
4.0
Feb 11, 2025
Used 1 to 2 years
New hires arrive already in the system
We had failed at two HR systems before this. The difference is that we actually finished implementing this one. It was live in about three weeks with our own team, no consultant, and people used it without a mandate.
Pros
Headcount and turnover reporting without a report writer
Cons
Payroll is a separate product and US only
Ease of use
Value for money
Customer service
Functionality
25 found this helpful
Nina Nowak
General Manager, Northgate Logistics
United States·Nonprofit·201 to 500 employees
3.0
Jan 26, 2026
Used 6 to 12 months
Under twenty five people the pricing bites
We assumed an HR platform would run payroll. It is a separate product and it is US only, and we found that out during implementation. We kept our existing provider and integrate. Entirely checkable in advance and I did not check.
Pros
Onboarding with electronic I-9 and W-4 that new hires complete themselves
Cons
Approval chains and custom fields hit a ceiling
Ease of use
Value for money
Customer service
Functionality
Response from the vendorFeb 2, 2026
We appreciate you sharing this and we are sorry the support experience has not matched what you had during evaluation. Please reference this review with our team so we can review your recent tickets.
24 found this helpful
Zachary Contreras
Founder, Blackstone Contracting
Canada·Nonprofit·11 to 50 employees
4.0
Mar 11, 2025
Verified userLinkedIn confirmedUsed 2 or more years
We stopped keeping HR in a shared drive
Accrual and carryover rules match our policy exactly, including the cap, and the calendar shows the whole team. The arguments about who booked what and how many days are left are gone. That was worth the subscription on its own.
Pros
Implementation a small team can finish without a consultant
Cons
Approval chains and custom fields hit a ceiling
Ease of use
Value for money
Customer service
Functionality
24 found this helpful
Rosa Barlow
HR Manager, Fairview Veterinary
United States·Real estate·51 to 200 employees
5.0
Nov 26, 2024
Verified userUsed 6 to 12 months
Onboarding gave me a week back per hire
Employees look up their own time off balance, their own documents and their own handbook instead of emailing me. I reckon that removed thirty or forty interruptions a month, and each one used to break whatever I was doing.
Pros
Employee self service that genuinely reduces HR interruptions
Cons
Custom reporting means exporting to a spreadsheet
Ease of use
Value for money
Customer service
Functionality
24 found this helpful
Olivia Choi
Director of Finance, Fairview Veterinary
United States·Software·1 to 10 employees
5.0
Jul 23, 2024
LinkedIn confirmedUsed 1 to 2 years
Time off arguments simply ended
Headcount and turnover reporting comes out of the box. Our board asked for twelve month attrition by department and I had it in about four minutes rather than the day it used to take.
Pros
Time off accruals and carryover rules that match real policy
Cons
Payroll is a separate product and US only
Ease of use
Value for money
Customer service
Functionality
24 found this helpful
Douglas Grimaldi
Finance Manager, Blackstone Contracting
United States·Retail·1 to 10 employees
5.0
Apr 6, 2025
Used 1 to 2 years
Onboarding gave me a week back per hire
Employees look up their own time off balance, their own documents and their own handbook instead of emailing me. I reckon that removed thirty or forty interruptions a month, and each one used to break whatever I was doing.
Pros
Headcount and turnover reporting without a report writer
Cons
Flat rate pricing is expensive below twenty five employees
Ease of use
Value for money
Customer service
Functionality
23 found this helpful
Olivia Calloway
HR Manager, Redbrick Property Group
United States·Manufacturing·11 to 50 employees
5.0
Aug 3, 2024
Verified userLinkedIn confirmedUsed 1 to 2 years
Turnover reporting our board asked for
Accrual and carryover rules match our policy exactly, including the cap, and the calendar shows the whole team. The arguments about who booked what and how many days are left are gone. That was worth the subscription on its own.
Pros
Time off accruals and carryover rules that match real policy
Cons
Approval chains and custom fields hit a ceiling
Ease of use
Value for money
Customer service
Functionality
23 found this helpful
Beatriz Leclerc
Office Manager, Silverbirch Accounting
United States·Financial services·1 to 10 employees
5.0
Jul 4, 2026
Verified userLinkedIn confirmedUsed 1 to 2 years
Turnover reporting our board asked for
The mobile app is genuinely used by our field staff, which I did not expect. They request time off from their phones and approvals happen the same day.
Pros
Employee self service that genuinely reduces HR interruptions
Cons
Flat rate pricing is expensive below twenty five employees
Ease of use
Value for money
Customer service
Functionality
22 found this helpful
Isaac Nguyen
Bookkeeper, Blackstone Contracting
Other·Professional services·1 to 10 employees
4.0
May 28, 2026
Verified userLinkedIn confirmedUsed 2 or more years
We stopped keeping HR in a shared drive
Employees look up their own time off balance, their own documents and their own handbook instead of emailing me. I reckon that removed thirty or forty interruptions a month, and each one used to break whatever I was doing.
Pros
Implementation a small team can finish without a consultant
Cons
Payroll is a separate product and US only
Ease of use
Value for money
Customer service
Functionality
22 found this helpful
Imani Fry
Operations Manager, Ironwood Fabrication
United States·Nonprofit·1 to 10 employees
3.0
Nov 29, 2025
Used less than 6 months
Great at core HR, thin at the edges
Below twenty five employees you pay a flat rate starting around two hundred and fifty a month, which for an eighteen person company is a lot per head. It gets much better value as you grow past the threshold.
Pros
Time off accruals and carryover rules that match real policy
Cons
Performance and applicant tracking are adequate rather than strong
Ease of use
Value for money
Customer service
Functionality
Response from the vendorDec 9, 2025
We appreciate you sharing this and we are sorry the support experience has not matched what you had during evaluation. Please reference this review with our team so we can review your recent tickets.
22 found this helpful
Carmen Dupont
Office Manager, Bluewater Consulting
Canada·Education·1 to 10 employees
1.0
Sep 25, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
Support got slower after we signed
The built in reports are good and anything custom means exporting to a spreadsheet. I wanted headcount cost by department by month and could not build it. For a product at this price point that gap is frustrating.
Pros
Implementation a small team can finish without a consultant
Cons
Performance and applicant tracking are adequate rather than strong
Ease of use
Value for money
Customer service
Functionality
22 found this helpful
Omar Mensah
Office Manager, Willow & Ash Salons
United States·Professional services·201 to 500 employees
5.0
Sep 14, 2025
Verified userUsed 6 to 12 months
Managers see their team and nothing else
Managers see their own team and cannot see compensation for anyone else. Getting that permissions model right is why HR was willing to put real data in it.
Pros
Implementation a small team can finish without a consultant
Cons
Approval chains and custom fields hit a ceiling
Ease of use
Value for money
Customer service
Functionality
22 found this helpful
Adrian Boucher
Sales Director, Granite Peak Roofing
Canada·Marketing·1 to 10 employees
4.0
May 15, 2025
Verified userLinkedIn confirmedUsed 2 or more years
Employees find their own documents now
Accrual and carryover rules match our policy exactly, including the cap, and the calendar shows the whole team. The arguments about who booked what and how many days are left are gone. That was worth the subscription on its own.
Pros
Implementation a small team can finish without a consultant
Cons
Approval chains and custom fields hit a ceiling
Ease of use
Value for money
Customer service
Functionality
22 found this helpful
Ulises Goodwin
Chief of Staff, Bluewater Consulting
United States·Transport and logistics·1 to 10 employees
5.0
Jan 8, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
Turnover reporting our board asked for
Employees look up their own time off balance, their own documents and their own handbook instead of emailing me. I reckon that removed thirty or forty interruptions a month, and each one used to break whatever I was doing.
Pros
Onboarding with electronic I-9 and W-4 that new hires complete themselves
Cons
Support has slowed noticeably since we signed
Ease of use
Value for money
Customer service
Functionality
22 found this helpful
Valerie Donnelly
Chief of Staff, Falcon Ridge Landscaping
United States·Legal·201 to 500 employees
5.0
Mar 9, 2026
Verified userUsed 2 or more years
We stopped keeping HR in a shared drive
We had failed at two HR systems before this. The difference is that we actually finished implementing this one. It was live in about three weeks with our own team, no consultant, and people used it without a mandate.
Pros
Headcount and turnover reporting without a report writer
Cons
Custom reporting means exporting to a spreadsheet
Ease of use
Value for money
Customer service
Functionality
21 found this helpful
Christopher Whitfield
Operations Manager, Willow & Ash Salons
United States·Ecommerce·201 to 500 employees
5.0
Oct 9, 2025
Verified userLinkedIn confirmedUsed 6 to 12 months
The first HR system we finished implementing
The mobile app is genuinely used by our field staff, which I did not expect. They request time off from their phones and approvals happen the same day.
Pros
Permissions model managers and HR both trust
Cons
Flat rate pricing is expensive below twenty five employees
Ease of use
Value for money
Customer service
Functionality
21 found this helpful
Wyatt Serrano
Bookkeeper, Maplewood Childcare
United States·Manufacturing·1 to 10 employees
4.0
Jul 28, 2024
Verified userUsed 6 to 12 months
We stopped keeping HR in a shared drive
We had failed at two HR systems before this. The difference is that we actually finished implementing this one. It was live in about three weeks with our own team, no consultant, and people used it without a mandate.
Pros
Headcount and turnover reporting without a report writer
United States
Canada