Verified userLinkedIn confirmedUsed less than 6 months
Employees find their own documents now
New hire paperwork used to be a folder of PDFs, a week of chasing, and an I-9 I was never fully confident about. Now they get a link, complete everything themselves before day one, and it is signed and filed. We hired eleven people last year and it stopped being an event.
Pros
Onboarding with electronic I-9 and W-4 that new hires complete themselves
Cons
Custom reporting means exporting to a spreadsheet
Ease of use
Value for money
Customer service
Functionality
20 found this helpful
Bethany Villareal
VP of Sales, Harborline Supply
Other·Healthcare·51 to 200 employees
5.0
Feb 7, 2025
LinkedIn confirmedUsed 1 to 2 years
The first HR system we finished implementing
Employees look up their own time off balance, their own documents and their own handbook instead of emailing me. I reckon that removed thirty or forty interruptions a month, and each one used to break whatever I was doing.
Pros
Time off accruals and carryover rules that match real policy
Cons
Payroll is a separate product and US only
Ease of use
Value for money
Customer service
Functionality
20 found this helpful
Uma Thibault
Studio Director, Beacon Legal Partners
Canada·Healthcare·1 to 10 employees
5.0
Feb 11, 2026
Used less than 6 months
Employees find their own documents now
The mobile app is genuinely used by our field staff, which I did not expect. They request time off from their phones and approvals happen the same day.
Pros
Employee self service that genuinely reduces HR interruptions
Cons
Approval chains and custom fields hit a ceiling
Ease of use
Value for money
Customer service
Functionality
19 found this helpful
Kimberly Pyne
Finance Manager, Sandbar Hospitality
United States·Retail·201 to 500 employees
2.0
Mar 15, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
Reporting past the standard set is painful
Pre sale the responses were immediate. Post sale it is a ticket and a day or two, and the first answer is usually a help article. Nothing has been urgent yet, which is the only reason I am not angrier about it.
Pros
Time off accruals and carryover rules that match real policy
Cons
Approval chains and custom fields hit a ceiling
Ease of use
Value for money
Customer service
Functionality
Response from the vendorMar 25, 2025
We appreciate you sharing this and we are sorry the support experience has not matched what you had during evaluation. Please reference this review with our team so we can review your recent tickets.
19 found this helpful
Marisol Tremblay
Sales Director, Granite Peak Roofing
United States·Healthcare·11 to 50 employees
5.0
Jan 13, 2025
Verified userUsed 1 to 2 years
New hires arrive already in the system
The employee record is the quiet win. Compensation history, reviews, documents, emergency contacts and certifications in one place with real permissions. We were running that across a shared drive and a spreadsheet and I did not appreciate the risk until it was fixed.
Pros
Time off accruals and carryover rules that match real policy
Cons
Support has slowed noticeably since we signed
Ease of use
Value for money
Customer service
Functionality
19 found this helpful
Otis Lockhart
Managing Partner, Lantern Creative
United States·Manufacturing·11 to 50 employees
5.0
Nov 5, 2024
Verified userLinkedIn confirmedUsed 2 or more years
New hires arrive already in the system
Headcount and turnover reporting comes out of the box. Our board asked for twelve month attrition by department and I had it in about four minutes rather than the day it used to take.
Pros
Permissions model managers and HR both trust
Cons
Custom reporting means exporting to a spreadsheet
Ease of use
Value for money
Customer service
Functionality
19 found this helpful
Amelia Yates
Director of Finance, Northern Star Staffing
United States·Real estate·11 to 50 employees
3.0
Jul 28, 2024
Verified userUsed 6 to 12 months
Payroll is a separate product
We assumed an HR platform would run payroll. It is a separate product and it is US only, and we found that out during implementation. We kept our existing provider and integrate. Entirely checkable in advance and I did not check.
Pros
Permissions model managers and HR both trust
Cons
Approval chains and custom fields hit a ceiling
Ease of use
Value for money
Customer service
Functionality
19 found this helpful
Omar Ishikawa
Practice Manager, Lantern Creative
Canada·Manufacturing·11 to 50 employees
5.0
Jun 29, 2026
Verified userUsed 1 to 2 years
We stopped keeping HR in a shared drive
Headcount and turnover reporting comes out of the box. Our board asked for twelve month attrition by department and I had it in about four minutes rather than the day it used to take.
Pros
Time off accruals and carryover rules that match real policy
Cons
Support has slowed noticeably since we signed
Ease of use
Value for money
Customer service
Functionality
18 found this helpful
Simone Rasmussen
Head of Operations, Copper Mountain Brewing
United States·Manufacturing·1 to 10 employees
5.0
May 12, 2026
Verified userLinkedIn confirmedUsed 1 to 2 years
Turnover reporting our board asked for
The employee record is the quiet win. Compensation history, reviews, documents, emergency contacts and certifications in one place with real permissions. We were running that across a shared drive and a spreadsheet and I did not appreciate the risk until it was fixed.
Pros
Permissions model managers and HR both trust
Cons
Flat rate pricing is expensive below twenty five employees
Ease of use
Value for money
Customer service
Functionality
18 found this helpful
Ulises Chaudhary
VP of Sales, Blackstone Contracting
Canada·Legal·1 to 10 employees
5.0
Mar 12, 2026
Verified userLinkedIn confirmedUsed 2 or more years
We stopped keeping HR in a shared drive
We had failed at two HR systems before this. The difference is that we actually finished implementing this one. It was live in about three weeks with our own team, no consultant, and people used it without a mandate.
Pros
Time off accruals and carryover rules that match real policy
Cons
Support has slowed noticeably since we signed
Ease of use
Value for money
Customer service
Functionality
18 found this helpful
Deepa Oyelaran
Studio Director, Harborline Supply
Canada·Professional services·1 to 10 employees
5.0
Dec 9, 2025
Verified userUsed 1 to 2 years
We stopped keeping HR in a shared drive
The mobile app is genuinely used by our field staff, which I did not expect. They request time off from their phones and approvals happen the same day.
Pros
Time off accruals and carryover rules that match real policy
Cons
Performance and applicant tracking are adequate rather than strong
Ease of use
Value for money
Customer service
Functionality
18 found this helpful
Gwen Villareal
General Manager, Ironwood Fabrication
United States·Real estate·201 to 500 employees
4.0
Jun 30, 2025
Verified userLinkedIn confirmedUsed 6 to 12 months
Employees find their own documents now
New hire paperwork used to be a folder of PDFs, a week of chasing, and an I-9 I was never fully confident about. Now they get a link, complete everything themselves before day one, and it is signed and filed. We hired eleven people last year and it stopped being an event.
Pros
Headcount and turnover reporting without a report writer
Cons
Support has slowed noticeably since we signed
Ease of use
Value for money
Customer service
Functionality
18 found this helpful
Giselle Winters
Finance Manager, Northgate Logistics
Canada·Transport and logistics·1 to 10 employees
5.0
Apr 17, 2025
Used 2 or more years
Turnover reporting our board asked for
We had failed at two HR systems before this. The difference is that we actually finished implementing this one. It was live in about three weeks with our own team, no consultant, and people used it without a mandate.
Pros
Headcount and turnover reporting without a report writer
Cons
Flat rate pricing is expensive below twenty five employees
Ease of use
Value for money
Customer service
Functionality
18 found this helpful
Iris Xu
Sales Director, Northern Star Staffing
Canada·Transport and logistics·201 to 500 employees
5.0
Sep 2, 2024
Verified userUsed 1 to 2 years
The first HR system we finished implementing
The employee record is the quiet win. Compensation history, reviews, documents, emergency contacts and certifications in one place with real permissions. We were running that across a shared drive and a spreadsheet and I did not appreciate the risk until it was fixed.
Pros
Employee self service that genuinely reduces HR interruptions
Cons
Flat rate pricing is expensive below twenty five employees
Ease of use
Value for money
Customer service
Functionality
18 found this helpful
Zara Pritchard
Founder, Clearview Windows
United States·Manufacturing·1 to 10 employees
5.0
Aug 7, 2024
LinkedIn confirmedUsed less than 6 months
Time off arguments simply ended
New hire paperwork used to be a folder of PDFs, a week of chasing, and an I-9 I was never fully confident about. Now they get a link, complete everything themselves before day one, and it is signed and filed. We hired eleven people last year and it stopped being an event.
Pros
Headcount and turnover reporting without a report writer
Cons
Payroll is a separate product and US only
Ease of use
Value for money
Customer service
Functionality
18 found this helpful
Spencer Torres
Office Manager, Prairie Rose Bakery
Canada·Accounting·1 to 10 employees
4.0
Apr 14, 2026
Verified userLinkedIn confirmedUsed 6 to 12 months
Employees find their own documents now
The mobile app is genuinely used by our field staff, which I did not expect. They request time off from their phones and approvals happen the same day.
Pros
Implementation a small team can finish without a consultant
Cons
Flat rate pricing is expensive below twenty five employees
Ease of use
Value for money
Customer service
Functionality
17 found this helpful
Alistair Silva
Operations Manager, Fairview Veterinary
United States·Software·11 to 50 employees
5.0
Jan 24, 2026
Verified userUsed 6 to 12 months
Managers see their team and nothing else
We had failed at two HR systems before this. The difference is that we actually finished implementing this one. It was live in about three weeks with our own team, no consultant, and people used it without a mandate.
Pros
Permissions model managers and HR both trust
Cons
Performance and applicant tracking are adequate rather than strong
Ease of use
Value for money
Customer service
Functionality
17 found this helpful
Gregory Tremblay
Director of Finance, Silverbirch Accounting
United States·Marketing·201 to 500 employees
5.0
Dec 28, 2024
LinkedIn confirmedUsed 6 to 12 months
Time off arguments simply ended
Headcount and turnover reporting comes out of the box. Our board asked for twelve month attrition by department and I had it in about four minutes rather than the day it used to take.
Pros
Time off accruals and carryover rules that match real policy
Cons
Payroll is a separate product and US only
Ease of use
Value for money
Customer service
Functionality
17 found this helpful
Nathaniel Abbott
Finance Manager, Aurora Print House
United States·Hospitality·201 to 500 employees
4.0
Jul 17, 2024
LinkedIn confirmedUsed less than 6 months
New hires arrive already in the system
We had failed at two HR systems before this. The difference is that we actually finished implementing this one. It was live in about three weeks with our own team, no consultant, and people used it without a mandate.
Pros
Onboarding with electronic I-9 and W-4 that new hires complete themselves
Cons
Support has slowed noticeably since we signed
Ease of use
Value for money
Customer service
Functionality
17 found this helpful
Deepa Doyle
Practice Manager, Sandbar Hospitality
Canada·Real estate·500+ employees
4.0
Sep 20, 2025
Verified userUsed 2 or more years
Onboarding gave me a week back per hire
Accrual and carryover rules match our policy exactly, including the cap, and the calendar shows the whole team. The arguments about who booked what and how many days are left are gone. That was worth the subscription on its own.
Pros
Onboarding with electronic I-9 and W-4 that new hires complete themselves
United States
Canada