Headcount and turnover reporting comes out of the box. Our board asked for twelve month attrition by department and I had it in about four minutes rather than the day it used to take.
Pros
Employee self service that genuinely reduces HR interruptions
Cons
Flat rate pricing is expensive below twenty five employees
Ease of use
Value for money
Customer service
Functionality
16 found this helpful
Genevieve Castillo
Chief of Staff, Bluewater Consulting
United States·Software·51 to 200 employees
5.0
Sep 24, 2025
Verified userUsed 6 to 12 months
Onboarding gave me a week back per hire
We had failed at two HR systems before this. The difference is that we actually finished implementing this one. It was live in about three weeks with our own team, no consultant, and people used it without a mandate.
Pros
Permissions model managers and HR both trust
Cons
Payroll is a separate product and US only
Ease of use
Value for money
Customer service
Functionality
15 found this helpful
Jasmine Lockhart
Studio Director, Northgate Logistics
United States·Legal·201 to 500 employees
5.0
Mar 5, 2025
Verified userLinkedIn confirmedUsed 6 to 12 months
New hires arrive already in the system
The employee record is the quiet win. Compensation history, reviews, documents, emergency contacts and certifications in one place with real permissions. We were running that across a shared drive and a spreadsheet and I did not appreciate the risk until it was fixed.
Pros
Time off accruals and carryover rules that match real policy
Cons
Approval chains and custom fields hit a ceiling
Ease of use
Value for money
Customer service
Functionality
15 found this helpful
Dominic Adeyemi
Sales Director, Lantern Creative
Canada·Nonprofit·11 to 50 employees
2.0
Jan 2, 2025
LinkedIn confirmedUsed 2 or more years
Reporting past the standard set is painful
Pre sale the responses were immediate. Post sale it is a ticket and a day or two, and the first answer is usually a help article. Nothing has been urgent yet, which is the only reason I am not angrier about it.
Pros
Employee self service that genuinely reduces HR interruptions
Cons
Payroll is a separate product and US only
Ease of use
Value for money
Customer service
Functionality
Response from the vendorJan 5, 2025
We appreciate you sharing this and we are sorry the support experience has not matched what you had during evaluation. Please reference this review with our team so we can review your recent tickets.
15 found this helpful
Daniel Schneider
Chief of Staff, Meridian Dental Group
United States·Education·11 to 50 employees
4.0
Nov 17, 2024
Verified userUsed 2 or more years
Time off arguments simply ended
The employee record is the quiet win. Compensation history, reviews, documents, emergency contacts and certifications in one place with real permissions. We were running that across a shared drive and a spreadsheet and I did not appreciate the risk until it was fixed.
Pros
Implementation a small team can finish without a consultant
Cons
Payroll is a separate product and US only
Ease of use
Value for money
Customer service
Functionality
15 found this helpful
Renee Dubois
Sales Director, Harborline Supply
United States·Real estate·201 to 500 employees
5.0
Jul 10, 2025
Verified userUsed 2 or more years
Time off arguments simply ended
The employee record is the quiet win. Compensation history, reviews, documents, emergency contacts and certifications in one place with real permissions. We were running that across a shared drive and a spreadsheet and I did not appreciate the risk until it was fixed.
Pros
Permissions model managers and HR both trust
Cons
Support has slowed noticeably since we signed
Ease of use
Value for money
Customer service
Functionality
14 found this helpful
Tomas Jorgensen
Bookkeeper, Summit Physio
Other·Construction·1 to 10 employees
5.0
Jun 16, 2025
LinkedIn confirmedUsed less than 6 months
We stopped keeping HR in a shared drive
Employees look up their own time off balance, their own documents and their own handbook instead of emailing me. I reckon that removed thirty or forty interruptions a month, and each one used to break whatever I was doing.
Pros
Time off accruals and carryover rules that match real policy
Cons
Support has slowed noticeably since we signed
Ease of use
Value for money
Customer service
Functionality
14 found this helpful
Curtis Petrov
VP of Sales, Northgate Logistics
Canada·Nonprofit·11 to 50 employees
4.0
Dec 6, 2024
LinkedIn confirmedUsed less than 6 months
New hires arrive already in the system
Headcount and turnover reporting comes out of the box. Our board asked for twelve month attrition by department and I had it in about four minutes rather than the day it used to take.
Pros
Permissions model managers and HR both trust
Cons
Payroll is a separate product and US only
Ease of use
Value for money
Customer service
Functionality
14 found this helpful
Tessa Donovan
Chief of Staff, Copper Mountain Brewing
United States·Ecommerce·1 to 10 employees
4.0
Dec 3, 2024
Verified userUsed 2 or more years
Employees find their own documents now
New hire paperwork used to be a folder of PDFs, a week of chasing, and an I-9 I was never fully confident about. Now they get a link, complete everything themselves before day one, and it is signed and filed. We hired eleven people last year and it stopped being an event.
Pros
Permissions model managers and HR both trust
Cons
Flat rate pricing is expensive below twenty five employees
Ease of use
Value for money
Customer service
Functionality
14 found this helpful
Ravi Bergstrom
Accountant, Clearview Windows
Canada·Transport and logistics·1 to 10 employees
4.0
Nov 1, 2024
Verified userLinkedIn confirmedUsed 1 to 2 years
New hires arrive already in the system
Employees look up their own time off balance, their own documents and their own handbook instead of emailing me. I reckon that removed thirty or forty interruptions a month, and each one used to break whatever I was doing.
Pros
Onboarding with electronic I-9 and W-4 that new hires complete themselves
Cons
Approval chains and custom fields hit a ceiling
Ease of use
Value for money
Customer service
Functionality
14 found this helpful
Harold Kirkwood
Head of Operations, Meridian Dental Group
Canada·Marketing·1 to 10 employees
5.0
Aug 7, 2024
LinkedIn confirmedUsed less than 6 months
We stopped keeping HR in a shared drive
Managers see their own team and cannot see compensation for anyone else. Getting that permissions model right is why HR was willing to put real data in it.
Pros
Time off accruals and carryover rules that match real policy
Cons
Payroll is a separate product and US only
Ease of use
Value for money
Customer service
Functionality
14 found this helpful
Rosalind Gallagher
Founder, Fairview Veterinary
United States·Accounting·1 to 10 employees
4.0
Jul 18, 2024
Verified userLinkedIn confirmedUsed 1 to 2 years
We stopped keeping HR in a shared drive
Employees look up their own time off balance, their own documents and their own handbook instead of emailing me. I reckon that removed thirty or forty interruptions a month, and each one used to break whatever I was doing.
Pros
Employee self service that genuinely reduces HR interruptions
Cons
Performance and applicant tracking are adequate rather than strong
Ease of use
Value for money
Customer service
Functionality
14 found this helpful
Mabel Ferreira
Project Manager, Prairie Rose Bakery
Canada·Software·11 to 50 employees
4.0
Apr 13, 2026
Verified userLinkedIn confirmedUsed 6 to 12 months
The first HR system we finished implementing
Managers see their own team and cannot see compensation for anyone else. Getting that permissions model right is why HR was willing to put real data in it.
Pros
Onboarding with electronic I-9 and W-4 that new hires complete themselves
Cons
Performance and applicant tracking are adequate rather than strong
Ease of use
Value for money
Customer service
Functionality
13 found this helpful
Zachary Torres
Director of Finance, Northgate Logistics
United States·Professional services·1 to 10 employees
5.0
Feb 27, 2026
Verified userLinkedIn confirmedUsed 1 to 2 years
Managers see their team and nothing else
The employee record is the quiet win. Compensation history, reviews, documents, emergency contacts and certifications in one place with real permissions. We were running that across a shared drive and a spreadsheet and I did not appreciate the risk until it was fixed.
Pros
Implementation a small team can finish without a consultant
Cons
Flat rate pricing is expensive below twenty five employees
Ease of use
Value for money
Customer service
Functionality
13 found this helpful
Everett Lin
Owner, Ironwood Fabrication
Canada·Marketing·1 to 10 employees
5.0
Feb 8, 2026
Verified userLinkedIn confirmedUsed 1 to 2 years
Onboarding gave me a week back per hire
Managers see their own team and cannot see compensation for anyone else. Getting that permissions model right is why HR was willing to put real data in it.
Pros
Employee self service that genuinely reduces HR interruptions
Cons
Flat rate pricing is expensive below twenty five employees
Ease of use
Value for money
Customer service
Functionality
13 found this helpful
Margot Kearney
Controller, Aurora Print House
United States·Manufacturing·1 to 10 employees
5.0
Dec 17, 2025
Verified userLinkedIn confirmedUsed less than 6 months
Onboarding gave me a week back per hire
The mobile app is genuinely used by our field staff, which I did not expect. They request time off from their phones and approvals happen the same day.
Pros
Headcount and turnover reporting without a report writer
Cons
Payroll is a separate product and US only
Ease of use
Value for money
Customer service
Functionality
13 found this helpful
Patrick Schneider
Accountant, Cedar & Vine Interiors
United States·Legal·51 to 200 employees
4.0
Oct 27, 2025
Verified userUsed 6 to 12 months
New hires arrive already in the system
Employees look up their own time off balance, their own documents and their own handbook instead of emailing me. I reckon that removed thirty or forty interruptions a month, and each one used to break whatever I was doing.
Pros
Headcount and turnover reporting without a report writer
Cons
Performance and applicant tracking are adequate rather than strong
Ease of use
Value for money
Customer service
Functionality
13 found this helpful
Ronan Sandoval
Founder, Hillcrest Family Clinic
United States·Legal·51 to 200 employees
4.0
Aug 31, 2025
Verified userLinkedIn confirmedUsed 2 or more years
Onboarding gave me a week back per hire
Managers see their own team and cannot see compensation for anyone else. Getting that permissions model right is why HR was willing to put real data in it.
Pros
Time off accruals and carryover rules that match real policy
Cons
Payroll is a separate product and US only
Ease of use
Value for money
Customer service
Functionality
13 found this helpful
Devon Finnegan
Owner, Beacon Legal Partners
United States·Professional services·51 to 200 employees
4.0
Jun 29, 2025
Used 1 to 2 years
Managers see their team and nothing else
Managers see their own team and cannot see compensation for anyone else. Getting that permissions model right is why HR was willing to put real data in it.
Pros
Headcount and turnover reporting without a report writer
Cons
Approval chains and custom fields hit a ceiling
Ease of use
Value for money
Customer service
Functionality
13 found this helpful
Iris Dubois
Managing Partner, Trailhead Bicycles
Canada·Healthcare·11 to 50 employees
3.0
Jun 25, 2025
Verified userLinkedIn confirmedUsed 2 or more years
Great at core HR, thin at the edges
Approval chains are simpler than our structure needs and custom fields run out. At three hundred and forty people we are working around things that were effortless at ninety. It was the perfect product for us for four years.
Pros
Onboarding with electronic I-9 and W-4 that new hires complete themselves
Cons
Performance and applicant tracking are adequate rather than strong
Canada
United States