United States·Financial services·11 to 50 employees
5.0
Jul 13, 2024
LinkedIn confirmedUsed 6 to 12 months
The first HR system we finished implementing
Managers see their own team and cannot see compensation for anyone else. Getting that permissions model right is why HR was willing to put real data in it.
Pros
Permissions model managers and HR both trust
Cons
Approval chains and custom fields hit a ceiling
Ease of use
Value for money
Customer service
Functionality
11 found this helpful
Emilio Delacroix
Sales Director, Bluewater Consulting
Canada·Healthcare·500+ employees
4.0
May 16, 2026
LinkedIn confirmedUsed less than 6 months
Employees find their own documents now
The mobile app is genuinely used by our field staff, which I did not expect. They request time off from their phones and approvals happen the same day.
Pros
Employee self service that genuinely reduces HR interruptions
Cons
Performance and applicant tracking are adequate rather than strong
Ease of use
Value for money
Customer service
Functionality
10 found this helpful
Vikram Ghosh
Chief of Staff, Beacon Legal Partners
United States·Legal·11 to 50 employees
5.0
May 9, 2026
Verified userUsed less than 6 months
New hires arrive already in the system
Employees look up their own time off balance, their own documents and their own handbook instead of emailing me. I reckon that removed thirty or forty interruptions a month, and each one used to break whatever I was doing.
Pros
Employee self service that genuinely reduces HR interruptions
Cons
Flat rate pricing is expensive below twenty five employees
Ease of use
Value for money
Customer service
Functionality
10 found this helpful
Franklin Espinoza
Office Manager, Harborline Supply
United States·Marketing·51 to 200 employees
5.0
Mar 16, 2026
LinkedIn confirmedUsed 1 to 2 years
Employees find their own documents now
The employee record is the quiet win. Compensation history, reviews, documents, emergency contacts and certifications in one place with real permissions. We were running that across a shared drive and a spreadsheet and I did not appreciate the risk until it was fixed.
Pros
Employee self service that genuinely reduces HR interruptions
Cons
Support has slowed noticeably since we signed
Ease of use
Value for money
Customer service
Functionality
10 found this helpful
Beatriz Finnegan
Owner, Falcon Ridge Landscaping
United States·Construction·51 to 200 employees
5.0
Feb 19, 2026
Verified userUsed 1 to 2 years
The first HR system we finished implementing
Employees look up their own time off balance, their own documents and their own handbook instead of emailing me. I reckon that removed thirty or forty interruptions a month, and each one used to break whatever I was doing.
Pros
Time off accruals and carryover rules that match real policy
Cons
Support has slowed noticeably since we signed
Ease of use
Value for money
Customer service
Functionality
10 found this helpful
Carmen Norton
People Operations Lead, Sandbar Hospitality
United States·Construction·11 to 50 employees
3.0
Jan 31, 2026
Verified userLinkedIn confirmedUsed 6 to 12 months
Payroll is a separate product
Approval chains are simpler than our structure needs and custom fields run out. At three hundred and forty people we are working around things that were effortless at ninety. It was the perfect product for us for four years.
Pros
Implementation a small team can finish without a consultant
Cons
Performance and applicant tracking are adequate rather than strong
Ease of use
Value for money
Customer service
Functionality
10 found this helpful
Cody Nasser
General Manager, Falcon Ridge Landscaping
Canada·Healthcare·1 to 10 employees
5.0
Aug 28, 2025
Used 2 or more years
We stopped keeping HR in a shared drive
The mobile app is genuinely used by our field staff, which I did not expect. They request time off from their phones and approvals happen the same day.
Pros
Implementation a small team can finish without a consultant
Cons
Approval chains and custom fields hit a ceiling
Ease of use
Value for money
Customer service
Functionality
10 found this helpful
Hassan Boateng
People Operations Lead, Trailhead Bicycles
United States·Legal·51 to 200 employees
5.0
Aug 21, 2025
Used 6 to 12 months
We stopped keeping HR in a shared drive
Managers see their own team and cannot see compensation for anyone else. Getting that permissions model right is why HR was willing to put real data in it.
Pros
Time off accruals and carryover rules that match real policy
Cons
Approval chains and custom fields hit a ceiling
Ease of use
Value for money
Customer service
Functionality
10 found this helpful
Gwen Raghavan
Operations Manager, Ironwood Fabrication
Canada·Financial services·1 to 10 employees
5.0
Apr 23, 2025
Verified userUsed 2 or more years
Time off arguments simply ended
Managers see their own team and cannot see compensation for anyone else. Getting that permissions model right is why HR was willing to put real data in it.
Pros
Headcount and turnover reporting without a report writer
Cons
Custom reporting means exporting to a spreadsheet
Ease of use
Value for money
Customer service
Functionality
10 found this helpful
Zara Zamora
Sales Director, Northern Star Staffing
United States·Financial services·201 to 500 employees
4.0
Feb 3, 2025
Used 6 to 12 months
We stopped keeping HR in a shared drive
Accrual and carryover rules match our policy exactly, including the cap, and the calendar shows the whole team. The arguments about who booked what and how many days are left are gone. That was worth the subscription on its own.
Pros
Headcount and turnover reporting without a report writer
Cons
Flat rate pricing is expensive below twenty five employees
Ease of use
Value for money
Customer service
Functionality
10 found this helpful
Ursula Delgado
VP of Sales, Ironwood Fabrication
Canada·Retail·11 to 50 employees
5.0
Dec 20, 2024
LinkedIn confirmedUsed 2 or more years
Managers see their team and nothing else
New hire paperwork used to be a folder of PDFs, a week of chasing, and an I-9 I was never fully confident about. Now they get a link, complete everything themselves before day one, and it is signed and filed. We hired eleven people last year and it stopped being an event.
Pros
Employee self service that genuinely reduces HR interruptions
Cons
Approval chains and custom fields hit a ceiling
Ease of use
Value for money
Customer service
Functionality
10 found this helpful
Rohan Lindqvist
Director of Finance, Lantern Creative
United States·Marketing·1 to 10 employees
5.0
Aug 10, 2024
LinkedIn confirmedUsed 2 or more years
The first HR system we finished implementing
Employees look up their own time off balance, their own documents and their own handbook instead of emailing me. I reckon that removed thirty or forty interruptions a month, and each one used to break whatever I was doing.
Pros
Onboarding with electronic I-9 and W-4 that new hires complete themselves
Cons
Performance and applicant tracking are adequate rather than strong
Ease of use
Value for money
Customer service
Functionality
10 found this helpful
Imani Ivanov
Bookkeeper, Foundry Road Studios
United States·Legal·1 to 10 employees
5.0
Jun 30, 2026
Verified userUsed less than 6 months
New hires arrive already in the system
Managers see their own team and cannot see compensation for anyone else. Getting that permissions model right is why HR was willing to put real data in it.
Pros
Employee self service that genuinely reduces HR interruptions
Cons
Performance and applicant tracking are adequate rather than strong
Ease of use
Value for money
Customer service
Functionality
9 found this helpful
Christopher Quintero
Project Manager, Northern Star Staffing
United States·Education·11 to 50 employees
4.0
May 31, 2026
Used less than 6 months
Time off arguments simply ended
New hire paperwork used to be a folder of PDFs, a week of chasing, and an I-9 I was never fully confident about. Now they get a link, complete everything themselves before day one, and it is signed and filed. We hired eleven people last year and it stopped being an event.
Pros
Headcount and turnover reporting without a report writer
Cons
Flat rate pricing is expensive below twenty five employees
Ease of use
Value for money
Customer service
Functionality
9 found this helpful
Zachary Rowan
Controller, Willow & Ash Salons
United States·Healthcare·1 to 10 employees
2.0
Apr 12, 2026
Used 1 to 2 years
Support got slower after we signed
Per employee pricing means every hire raises the bill, which is fair and still surprises you. Our HR software line has tripled in three years while our team doubled, because we also moved up a tier for performance management.
Pros
Onboarding with electronic I-9 and W-4 that new hires complete themselves
Cons
Approval chains and custom fields hit a ceiling
Ease of use
Value for money
Customer service
Functionality
Response from the vendorApr 17, 2026
We appreciate you sharing this and we are sorry the support experience has not matched what you had during evaluation. Please reference this review with our team so we can review your recent tickets.
9 found this helpful
Nikhil Velazquez
Project Manager, Maplewood Childcare
United States·Marketing·11 to 50 employees
5.0
Mar 30, 2026
Verified userLinkedIn confirmedUsed 2 or more years
Onboarding gave me a week back per hire
The mobile app is genuinely used by our field staff, which I did not expect. They request time off from their phones and approvals happen the same day.
Pros
Implementation a small team can finish without a consultant
Cons
Custom reporting means exporting to a spreadsheet
Ease of use
Value for money
Customer service
Functionality
9 found this helpful
Ronan Gallardo
Office Manager, Maplewood Childcare
Canada·Accounting·1 to 10 employees
5.0
Dec 10, 2025
Verified userLinkedIn confirmedUsed 6 to 12 months
The first HR system we finished implementing
We had failed at two HR systems before this. The difference is that we actually finished implementing this one. It was live in about three weeks with our own team, no consultant, and people used it without a mandate.
Pros
Headcount and turnover reporting without a report writer
Cons
Flat rate pricing is expensive below twenty five employees
Ease of use
Value for money
Customer service
Functionality
9 found this helpful
Danielle Underwood
Managing Partner, Lantern Creative
Canada·Professional services·1 to 10 employees
1.0
Oct 28, 2025
Verified userLinkedIn confirmedUsed 2 or more years
Reporting past the standard set is painful
Pre sale the responses were immediate. Post sale it is a ticket and a day or two, and the first answer is usually a help article. Nothing has been urgent yet, which is the only reason I am not angrier about it.
Pros
Headcount and turnover reporting without a report writer
Cons
Payroll is a separate product and US only
Ease of use
Value for money
Customer service
Functionality
9 found this helpful
Giselle Gallagher
Controller, Beacon Legal Partners
Canada·Real estate·11 to 50 employees
5.0
Aug 21, 2025
Verified userUsed 6 to 12 months
Onboarding gave me a week back per hire
Employees look up their own time off balance, their own documents and their own handbook instead of emailing me. I reckon that removed thirty or forty interruptions a month, and each one used to break whatever I was doing.
Pros
Onboarding with electronic I-9 and W-4 that new hires complete themselves
Cons
Approval chains and custom fields hit a ceiling
Ease of use
Value for money
Customer service
Functionality
9 found this helpful
Ronan Osei
Practice Manager, Northern Star Staffing
United States·Manufacturing·51 to 200 employees
4.0
May 28, 2025
LinkedIn confirmedUsed less than 6 months
Turnover reporting our board asked for
The mobile app is genuinely used by our field staff, which I did not expect. They request time off from their phones and approvals happen the same day.
Pros
Headcount and turnover reporting without a report writer
United States
Canada