The Team Members licence at eight dollars covers everyone who needs to look things up and approve. We have thirty one full users and about ninety Team Members. Costing all of those at the full rate would have made the project impossible.
Pros
Dimensions that keep the chart of accounts small
Cons
Support routes back through the partner, who bills you
Ease of use
Value for money
Customer service
Functionality
32 found this helpful
Willa Jain
Chief of Staff, Coastline Outfitters
Other·Manufacturing·1 to 10 employees
4.0
May 17, 2025
Verified userLinkedIn confirmedUsed 2 or more years
One system from quote to cash
Purchase approvals arrive in Teams and get approved in Teams. Nobody logs into the ERP to approve a requisition, which means approvals happen the same day rather than the same week.
Pros
Two way Excel editing that writes back to the ledger
Cons
The outcome depends almost entirely on your implementation partner
Ease of use
Value for money
Customer service
Functionality
32 found this helpful
Wren Zhao
Project Manager, Lantern Creative
United States·Software·11 to 50 employees
4.0
May 3, 2026
Verified userUsed 1 to 2 years
Our partner knew manufacturing properly
Our implementation partner had done four companies in our industry and it showed. They pushed back on things we asked for that would have hurt us later. That relationship, not the software, is why this went well.
Verified userLinkedIn confirmedUsed 2 or more years
Your partner determines the outcome
Essentials is eighty dollars per user per month now, up from where it sat for years. Anyone budgeting off an older number or an old blog post will be short, and at thirty users that difference is not trivial.
Pros
One flow from quote through to cash
Cons
Customization needs scarce and expensive AL developers
Ease of use
Value for money
Customer service
Functionality
Response from the vendorNov 12, 2025
We appreciate you sharing this. Release readiness is something we want to make easier and your input is useful. Your partner or account team can discuss preview environments that may reduce your testing burden.
31 found this helpful
Iris Broadbent
HR Manager, Willow & Ash Salons
United States·Professional services·1 to 10 employees
4.0
Aug 27, 2025
LinkedIn confirmedUsed 2 or more years
Dimensions ended our chart of accounts sprawl
Purchase approvals arrive in Teams and get approved in Teams. Nobody logs into the ERP to approve a requisition, which means approvals happen the same day rather than the same week.
Pros
One flow from quote through to cash
Cons
Dense screens with terminology from an older era
Ease of use
Value for money
Customer service
Functionality
31 found this helpful
Tessa Whelan
Studio Director, Granite Peak Roofing
Canada·Marketing·11 to 50 employees
4.0
Oct 3, 2024
Verified userLinkedIn confirmedUsed 6 to 12 months
One system from quote to cash
Our implementation partner had done four companies in our industry and it showed. They pushed back on things we asked for that would have hurt us later. That relationship, not the software, is why this went well.
Verified userLinkedIn confirmedUsed 2 or more years
Our partner knew manufacturing properly
Quote to order to shipment to invoice to cash is one flow in one system. We were running the quote in a CRM, the order in a spreadsheet and the invoice in accounting, and reconciling all three.
Pros
Low cost Team Members licence for readers and approvers
Cons
The outcome depends almost entirely on your implementation partner
Ease of use
Value for money
Customer service
Functionality
30 found this helpful
Xander Vargas
People Operations Lead, Granite Peak Roofing
Canada·Hospitality·1 to 10 employees
4.0
Aug 1, 2025
LinkedIn confirmedUsed 2 or more years
Approvals happen in Teams where people already are
The Team Members licence at eight dollars covers everyone who needs to look things up and approve. We have thirty one full users and about ninety Team Members. Costing all of those at the full rate would have made the project impossible.
Pros
Two way Excel editing that writes back to the ledger
Cons
Essentials moved up to eighty dollars per user per month
Ease of use
Value for money
Customer service
Functionality
30 found this helpful
Tessa Tillman
VP of Sales, Foundry Road Studios
United States·Accounting·11 to 50 employees
5.0
Apr 23, 2025
Verified userUsed 6 to 12 months
Our partner knew manufacturing properly
Our implementation partner had done four companies in our industry and it showed. They pushed back on things we asked for that would have hurt us later. That relationship, not the software, is why this went well.
Quote to order to shipment to invoice to cash is one flow in one system. We were running the quote in a CRM, the order in a spreadsheet and the invoice in accounting, and reconciling all three.
Pros
Dimensions that keep the chart of accounts small
Cons
Dense screens with terminology from an older era
Ease of use
Value for money
Customer service
Functionality
30 found this helpful
Anika Delacroix
Operations Manager, Fairview Veterinary
United States·Manufacturing·201 to 500 employees
3.0
Dec 1, 2024
Verified userUsed 1 to 2 years
Your partner determines the outcome
Microsoft does not implement this and the variance between partners is enormous. Same software, two companies I know well, one is delighted and one spent eighteen months and rebuilt. Ask for references in your industry and actually call them, because you are buying a partner as much as a product.
Pros
Low cost Team Members licence for readers and approvers
Cons
Support routes back through the partner, who bills you
Ease of use
Value for money
Customer service
Functionality
30 found this helpful
Jonathan Desai
Bookkeeper, Tidewater Marine Services
Canada·Hospitality·11 to 50 employees
4.0
Jul 4, 2026
Verified userLinkedIn confirmedUsed 1 to 2 years
Approvals happen in Teams where people already are
Our finance team lives in Excel and always will. Business Central lets them pull a ledger into Excel, edit it and publish it back. Not an export, actual two way editing. That single capability ended a fight I had been having with my controller for six years.
When something breaks, Microsoft routes you to your partner and the partner bills you. For an issue that turned out to be a platform bug, I paid consultancy hours to have it diagnosed and reported. That model is hard to accept.
Pros
Dimensions that keep the chart of accounts small
Cons
Dense screens with terminology from an older era
Ease of use
Value for money
Customer service
Functionality
29 found this helpful
Renee Escobar
Studio Director, Granite Peak Roofing
United States·Education·1 to 10 employees
3.0
Sep 9, 2025
Verified userLinkedIn confirmedUsed 2 or more years
The price moved up and budgets did not
Twice yearly release waves keep the product moving and mean a testing cycle we have to staff each time. It is the right trade and it is two weeks of somebody's year.
Pros
Dimensions that keep the chart of accounts small
Cons
The outcome depends almost entirely on your implementation partner
Ease of use
Value for money
Customer service
Functionality
29 found this helpful
Felicia Chaudhary
Owner, Tidewater Marine Services
United States·Construction·11 to 50 employees
5.0
Jan 24, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
Excel editing that writes back to the ledger
Our finance team lives in Excel and always will. Business Central lets them pull a ledger into Excel, edit it and publish it back. Not an export, actual two way editing. That single capability ended a fight I had been having with my controller for six years.
Pros
Dimensions that keep the chart of accounts small
Cons
Customization needs scarce and expensive AL developers
Ease of use
Value for money
Customer service
Functionality
29 found this helpful
Iris Novak
Office Manager, Bluewater Consulting
United States·Nonprofit·11 to 50 employees
3.0
Aug 16, 2025
Used 2 or more years
Your partner determines the outcome
Microsoft does not implement this and the variance between partners is enormous. Same software, two companies I know well, one is delighted and one spent eighteen months and rebuilt. Ask for references in your industry and actually call them, because you are buying a partner as much as a product.
Pros
Power BI on live data without a warehouse project
Cons
Essentials moved up to eighty dollars per user per month
Ease of use
Value for money
Customer service
Functionality
Response from the vendorAug 20, 2025
We appreciate you sharing this. Release readiness is something we want to make easier and your input is useful. Your partner or account team can discuss preview environments that may reduce your testing burden.
28 found this helpful
Tobias Jefferson
Controller, Aurora Print House
Canada·Retail·1 to 10 employees
5.0
Jun 25, 2025
Verified userLinkedIn confirmedUsed 2 or more years
Approvals happen in Teams where people already are
Power BI reads Business Central directly, so our dashboards are on live data rather than a nightly extract. Our previous ERP needed a warehouse project to answer anything.
Pros
One flow from quote through to cash
Cons
Dense screens with terminology from an older era
Ease of use
Value for money
Customer service
Functionality
28 found this helpful
Sasha Whitfield
Finance Manager, Blackstone Contracting
United States·Financial services·11 to 50 employees
4.0
Feb 12, 2025
LinkedIn confirmedUsed 6 to 12 months
Power BI on live data without a warehouse
Our finance team lives in Excel and always will. Business Central lets them pull a ledger into Excel, edit it and publish it back. Not an export, actual two way editing. That single capability ended a fight I had been having with my controller for six years.
Pros
Two way Excel editing that writes back to the ledger
Cons
Dense screens with terminology from an older era
Ease of use
Value for money
Customer service
Functionality
27 found this helpful
Talia Hendricks
Controller, Northgate Logistics
United States·Software·1 to 10 employees
5.0
Aug 26, 2024
Verified userLinkedIn confirmedUsed less than 6 months
Excel editing that writes back to the ledger
Our implementation partner had done four companies in our industry and it showed. They pushed back on things we asked for that would have hurt us later. That relationship, not the software, is why this went well.
Our first partner configured the inventory setup wrong, then put a junior on the project, then went quiet. We paid a second firm to redo most of it. Fourteen months and roughly double the budget. The software was never the problem and nobody warns you how much rides on the channel.
Pros
Approvals inside Teams where staff already work
Cons
The outcome depends almost entirely on your implementation partner
United States
Canada