Our finance team lives in Excel and always will. Business Central lets them pull a ledger into Excel, edit it and publish it back. Not an export, actual two way editing. That single capability ended a fight I had been having with my controller for six years.
Pros
Dimensions that keep the chart of accounts small
Cons
Customization needs scarce and expensive AL developers
Ease of use
Value for money
Customer service
Functionality
26 found this helpful
Yasmin Brennan
Project Manager, Ironwood Fabrication
United States·Manufacturing·1 to 10 employees
5.0
Feb 11, 2026
Used 2 or more years
Eight dollar licences for everyone who only reads
Our finance team lives in Excel and always will. Business Central lets them pull a ledger into Excel, edit it and publish it back. Not an export, actual two way editing. That single capability ended a fight I had been having with my controller for six years.
United States·Professional services·11 to 50 employees
3.0
Jan 25, 2026
Verified userLinkedIn confirmedUsed 6 to 12 months
Release waves are good and cost you testing
Twice yearly release waves keep the product moving and mean a testing cycle we have to staff each time. It is the right trade and it is two weeks of somebody's year.
Pros
Dimensions that keep the chart of accounts small
Cons
Dense screens with terminology from an older era
Ease of use
Value for money
Customer service
Functionality
26 found this helpful
Yara Farouk
Bookkeeper, Coastline Outfitters
United States·Healthcare·11 to 50 employees
5.0
Jun 23, 2026
Verified userLinkedIn confirmedUsed less than 6 months
Excel editing that writes back to the ledger
Quote to order to shipment to invoice to cash is one flow in one system. We were running the quote in a CRM, the order in a spreadsheet and the invoice in accounting, and reconciling all three.
Pros
One flow from quote through to cash
Cons
Support routes back through the partner, who bills you
Ease of use
Value for money
Customer service
Functionality
25 found this helpful
Marcus Prescott
People Operations Lead, Hillcrest Family Clinic
United States·Retail·1 to 10 employees
5.0
Feb 11, 2026
Verified userLinkedIn confirmedUsed 1 to 2 years
Eight dollar licences for everyone who only reads
Our finance team lives in Excel and always will. Business Central lets them pull a ledger into Excel, edit it and publish it back. Not an export, actual two way editing. That single capability ended a fight I had been having with my controller for six years.
Pros
Low cost Team Members licence for readers and approvers
Cons
Support routes back through the partner, who bills you
Ease of use
Value for money
Customer service
Functionality
25 found this helpful
Ronan Hollis
Sales Director, Beacon Legal Partners
United States·Nonprofit·1 to 10 employees
3.0
Sep 26, 2025
Verified userUsed 6 to 12 months
Dense screens and old terminology
Essentials is eighty dollars per user per month now, up from where it sat for years. Anyone budgeting off an older number or an old blog post will be short, and at thirty users that difference is not trivial.
Pros
One flow from quote through to cash
Cons
Essentials moved up to eighty dollars per user per month
Ease of use
Value for money
Customer service
Functionality
25 found this helpful
Anika Salazar
Owner, Meridian Dental Group
Canada·Accounting·51 to 200 employees
1.0
Nov 11, 2025
Verified userUsed 6 to 12 months
Support routes you back to the partner
Quoted eight months, took twenty. Data migration was most of it and much of that was our own data being worse than we admitted. The rest was scope the partner should have found in discovery. Ask hard questions about what discovery covers.
Pros
Power BI on live data without a warehouse project
Cons
Support routes back through the partner, who bills you
Ease of use
Value for money
Customer service
Functionality
24 found this helpful
Portia Ashford
HR Manager, Beacon Legal Partners
United States·Transport and logistics·51 to 200 employees
5.0
Nov 5, 2024
Verified userLinkedIn confirmedUsed 1 to 2 years
One system from quote to cash
The Team Members licence at eight dollars covers everyone who needs to look things up and approve. We have thirty one full users and about ninety Team Members. Costing all of those at the full rate would have made the project impossible.
Pros
Power BI on live data without a warehouse project
Cons
Dense screens with terminology from an older era
Ease of use
Value for money
Customer service
Functionality
24 found this helpful
Rashid Wesley
Accountant, Coastline Outfitters
United States·Healthcare·1 to 10 employees
2.0
Sep 25, 2024
Verified userLinkedIn confirmedUsed less than 6 months
Implementation ran a year past the plan
Our first partner configured the inventory setup wrong, then put a junior on the project, then went quiet. We paid a second firm to redo most of it. Fourteen months and roughly double the budget. The software was never the problem and nobody warns you how much rides on the channel.
Pros
Low cost Team Members licence for readers and approvers
Cons
The outcome depends almost entirely on your implementation partner
Ease of use
Value for money
Customer service
Functionality
24 found this helpful
Adele Dashwood
Sales Director, Meridian Dental Group
United States·Software·1 to 10 employees
5.0
Mar 29, 2026
Verified userUsed 1 to 2 years
Eight dollar licences for everyone who only reads
Our implementation partner had done four companies in our industry and it showed. They pushed back on things we asked for that would have hurt us later. That relationship, not the software, is why this went well.
Pros
Dimensions that keep the chart of accounts small
Cons
Support routes back through the partner, who bills you
Ease of use
Value for money
Customer service
Functionality
23 found this helpful
Ezra Jain
Office Manager, Bluewater Consulting
United States·Real estate·11 to 50 employees
5.0
Feb 5, 2026
Used 1 to 2 years
Our partner knew manufacturing properly
Dimensions mean we stopped encoding department and location into account codes. Our chart of accounts went from about eleven hundred accounts to under three hundred, and reporting by any combination is now a filter rather than a rebuild.
Pros
Power BI on live data without a warehouse project
Cons
Essentials moved up to eighty dollars per user per month
Ease of use
Value for money
Customer service
Functionality
23 found this helpful
Odette Velazquez
Practice Manager, Beacon Legal Partners
United States·Real estate·11 to 50 employees
4.0
Dec 2, 2025
Verified userUsed 1 to 2 years
Approvals happen in Teams where people already are
Dimensions mean we stopped encoding department and location into account codes. Our chart of accounts went from about eleven hundred accounts to under three hundred, and reporting by any combination is now a filter rather than a rebuild.
Pros
Approvals inside Teams where staff already work
Cons
The outcome depends almost entirely on your implementation partner
Ease of use
Value for money
Customer service
Functionality
23 found this helpful
Uma Prescott
Founder, Northern Star Staffing
United States·Real estate·51 to 200 employees
3.0
Nov 28, 2025
Verified userUsed 2 or more years
Release waves are good and cost you testing
The screens are dense and the terminology comes from the Navision era. New finance hires need weeks rather than days, and that training cost is real and never appears in any comparison.
Pros
Power BI on live data without a warehouse project
Cons
Dense screens with terminology from an older era
Ease of use
Value for money
Customer service
Functionality
23 found this helpful
Amelia Hutchins
Bookkeeper, Summit Physio
United States·Marketing·1 to 10 employees
5.0
Jun 28, 2025
Verified userUsed 6 to 12 months
Dimensions ended our chart of accounts sprawl
Purchase approvals arrive in Teams and get approved in Teams. Nobody logs into the ERP to approve a requisition, which means approvals happen the same day rather than the same week.
Pros
Power BI on live data without a warehouse project
Cons
Customization needs scarce and expensive AL developers
Ease of use
Value for money
Customer service
Functionality
23 found this helpful
Gabriel Pritchard
Founder, Silverbirch Accounting
United States·Education·201 to 500 employees
4.0
Jun 3, 2025
LinkedIn confirmedUsed 1 to 2 years
Power BI on live data without a warehouse
Our finance team lives in Excel and always will. Business Central lets them pull a ledger into Excel, edit it and publish it back. Not an export, actual two way editing. That single capability ended a fight I had been having with my controller for six years.
Pros
One flow from quote through to cash
Cons
The outcome depends almost entirely on your implementation partner
Ease of use
Value for money
Customer service
Functionality
23 found this helpful
Dominic Abbott
Founder, Tidewater Marine Services
United States·Ecommerce·11 to 50 employees
3.0
Jan 15, 2025
Verified userLinkedIn confirmedUsed 2 or more years
Dense screens and old terminology
Essentials is eighty dollars per user per month now, up from where it sat for years. Anyone budgeting off an older number or an old blog post will be short, and at thirty users that difference is not trivial.
Pros
Low cost Team Members licence for readers and approvers
Cons
Support routes back through the partner, who bills you
Ease of use
Value for money
Customer service
Functionality
23 found this helpful
Katya Jorgensen
Office Manager, Prairie Rose Bakery
United States·Legal·1 to 10 employees
5.0
Jul 23, 2024
Verified userLinkedIn confirmedUsed 1 to 2 years
Eight dollar licences for everyone who only reads
The Team Members licence at eight dollars covers everyone who needs to look things up and approve. We have thirty one full users and about ninety Team Members. Costing all of those at the full rate would have made the project impossible.
Pros
Approvals inside Teams where staff already work
Cons
Support routes back through the partner, who bills you
Ease of use
Value for money
Customer service
Functionality
23 found this helpful
Delia Quigley
Controller, Tidewater Marine Services
United States·Construction·11 to 50 employees
4.0
Jun 19, 2025
Verified userLinkedIn confirmedUsed 6 to 12 months
Power BI on live data without a warehouse
Our implementation partner had done four companies in our industry and it showed. They pushed back on things we asked for that would have hurt us later. That relationship, not the software, is why this went well.
Pros
One flow from quote through to cash
Cons
Support routes back through the partner, who bills you
Ease of use
Value for money
Customer service
Functionality
22 found this helpful
Celeste Ortiz
Operations Manager, Clearview Windows
United States·Retail·11 to 50 employees
5.0
Mar 23, 2025
Used 2 or more years
Excel editing that writes back to the ledger
Purchase approvals arrive in Teams and get approved in Teams. Nobody logs into the ERP to approve a requisition, which means approvals happen the same day rather than the same week.
Pros
Power BI on live data without a warehouse project
Cons
Essentials moved up to eighty dollars per user per month
Ease of use
Value for money
Customer service
Functionality
22 found this helpful
Vincent Nowak
People Operations Lead, Willow & Ash Salons
Canada·Legal·1 to 10 employees
5.0
Dec 25, 2024
Verified userLinkedIn confirmedUsed 1 to 2 years
Eight dollar licences for everyone who only reads
Dimensions mean we stopped encoding department and location into account codes. Our chart of accounts went from about eleven hundred accounts to under three hundred, and reporting by any combination is now a filter rather than a rebuild.
Pros
Power BI on live data without a warehouse project
Cons
The outcome depends almost entirely on your implementation partner
United States
Canada