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Justworks reviews

4.1(224 reviews)
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Showing 161 to 180 of 224 reviews

Vanessa Kearney

Studio Director, Clearview Windows

United StatesSoftware51 to 200 employees

5.0

Sep 15, 2024

Verified userUsed 6 to 12 months

It published a price, which nobody else did

Every other PEO we spoke to would not give a number without a discovery call and a proposal. Justworks publishes seventy nine and one hundred and nine per employee on their website. That transparency is why they got our shortlist and eventually our business.

Pros

Simple enough that a founder keeps it maintained

Cons

HR features beyond the core are thin

Ease of use
Value for money
Customer service
Functionality
6 found this helpful

Beatriz Doyle

HR Manager, Aurora Print House

United StatesTransport and logistics51 to 200 employees

5.0

Jun 18, 2026

Verified userUsed less than 6 months

It published a price, which nobody else did

Every other PEO we spoke to would not give a number without a discovery call and a proposal. Justworks publishes seventy nine and one hundred and nine per employee on their website. That transparency is why they got our shortlist and eventually our business.

Pros

Simple enough that a founder keeps it maintained

Cons

The value case weakens as you pass roughly a hundred employees

Ease of use
Value for money
Customer service
Functionality
5 found this helpful

Lucas Zielinski

General Manager, Ironwood Fabrication

United StatesEducation11 to 50 employees

5.0

May 24, 2026

Verified userUsed less than 6 months

Simple enough that I actually maintain it

Every other PEO we spoke to would not give a number without a discovery call and a proposal. Justworks publishes seventy nine and one hundred and nine per employee on their website. That transparency is why they got our shortlist and eventually our business.

Pros

Workers compensation bundled without a separate broker

Cons

Corrections to filings can take weeks to resolve

Ease of use
Value for money
Customer service
Functionality
5 found this helpful

Dominic Yamamoto

Head of Operations, Fairview Veterinary

United StatesReal estate11 to 50 employees

5.0

Feb 12, 2026

Used 6 to 12 months

Simple enough that I actually maintain it

Payroll runs itself, the 401(k) is integrated, and I have not thought about a tax filing in two years. For a company of our size that is the entire value proposition.

Pros

Workers compensation bundled without a separate broker

Cons

Co employment needs explaining to your team

Ease of use
Value for money
Customer service
Functionality
5 found this helpful

Trevor Ferrari

People Operations Lead, Tidewater Marine Services

United StatesFinancial services51 to 200 employees

5.0

Jan 22, 2026

Verified userUsed 1 to 2 years

It published a price, which nobody else did

Payroll runs itself, the 401(k) is integrated, and I have not thought about a tax filing in two years. For a company of our size that is the entire value proposition.

Pros

Simple enough that a founder keeps it maintained

Cons

Co employment needs explaining to your team

Ease of use
Value for money
Customer service
Functionality
5 found this helpful

Warren McAllister

Practice Manager, Summit Physio

United StatesHospitality11 to 50 employees

5.0

Nov 11, 2025

Verified userLinkedIn confirmedUsed less than 6 months

Compliance in four states stopped being my problem

The platform is simple enough that I actually keep it current. Every HR system I ran before this decayed because maintaining it was a project. This one takes minutes.

Pros

Simple enough that a founder keeps it maintained

Cons

HR features beyond the core are thin

Ease of use
Value for money
Customer service
Functionality
5 found this helpful

Rebecca Bell

Operations Manager, Trailhead Bicycles

United StatesReal estate11 to 50 employees

5.0

Oct 12, 2025

Used 1 to 2 years

We hire against companies ten times our size

We have people in four states and the compliance surface terrified me. Registrations, filings, state specific requirements. That is now their problem rather than mine and it is the single largest reason we pay the premium.

Pros

Multi state compliance and registration handled for you

Cons

Leaving means unwinding an employer of record relationship

Ease of use
Value for money
Customer service
Functionality
5 found this helpful

Wesley Prescott

Project Manager, Harborline Supply

United StatesConstruction1 to 10 employees

5.0

Aug 12, 2025

Used 2 or more years

It published a price, which nobody else did

I have contacted support at genuinely odd hours and got a competent human quickly, by phone and by Slack. As a founder doing HR at eleven at night after the real work, that availability is not a nice to have.

Pros

Simple enough that a founder keeps it maintained

Cons

Corrections to filings can take weeks to resolve

Ease of use
Value for money
Customer service
Functionality
5 found this helpful

Wendy Dubois

Project Manager, Northern Star Staffing

CanadaProfessional services1 to 10 employees

3.0

Jul 17, 2025

LinkedIn confirmedUsed 6 to 12 months

Fewer HR features than a dedicated system

Explaining co employment to our team took real effort. People saw a different employer name on tax documents and had questions. Nothing was wrong and I should have communicated it before rather than after.

Pros

Workers compensation bundled without a separate broker

Cons

Corrections to filings can take weeks to resolve

Ease of use
Value for money
Customer service
Functionality

Response from the vendorJul 23, 2025

Thank you for the feedback. We are sorry the correction took as long as it did, as amended filings depend partly on agency timelines but our communication should have been clearer. Please reach out if anything is still open.

5 found this helpful

Ingrid Pyne

Studio Director, Redbrick Property Group

United StatesRetail11 to 50 employees

5.0

Jun 28, 2025

Verified userLinkedIn confirmedUsed less than 6 months

Health plans we could never buy alone

I have contacted support at genuinely odd hours and got a competent human quickly, by phone and by Slack. As a founder doing HR at eleven at night after the real work, that availability is not a nice to have.

Pros

Multi state compliance and registration handled for you

Cons

The value case weakens as you pass roughly a hundred employees

Ease of use
Value for money
Customer service
Functionality
5 found this helpful

Olivia Jenkins

Director of Finance, Coastline Outfitters

OtherHealthcare11 to 50 employees

5.0

Jan 30, 2025

Verified userUsed 2 or more years

Workers compensation handled without a broker

Every other PEO we spoke to would not give a number without a discovery call and a proposal. Justworks publishes seventy nine and one hundred and nine per employee on their website. That transparency is why they got our shortlist and eventually our business.

Pros

Published per employee pricing in a market that hides it

Cons

Leaving means unwinding an employer of record relationship

Ease of use
Value for money
Customer service
Functionality
5 found this helpful

Sarah Silva

VP of Sales, Granite Peak Roofing

United StatesProfessional services11 to 50 employees

4.0

Sep 8, 2024

Verified userUsed 1 to 2 years

Simple enough that I actually maintain it

The platform is simple enough that I actually keep it current. Every HR system I ran before this decayed because maintaining it was a project. This one takes minutes.

Pros

Published per employee pricing in a market that hides it

Cons

Leaving means unwinding an employer of record relationship

Ease of use
Value for money
Customer service
Functionality
5 found this helpful

Miguel Aoki

Bookkeeper, Clearview Windows

CanadaAccounting500+ employees

5.0

Sep 6, 2024

Verified userUsed 6 to 12 months

Compliance in four states stopped being my problem

We have people in four states and the compliance surface terrified me. Registrations, filings, state specific requirements. That is now their problem rather than mine and it is the single largest reason we pay the premium.

Pros

Access to large group health plans a small employer cannot buy alone

Cons

You are limited to the benefit plans they offer

Ease of use
Value for money
Customer service
Functionality
5 found this helpful

Iris Villanueva

Founder, Clearview Windows

United StatesEcommerce11 to 50 employees

4.0

Aug 16, 2024

LinkedIn confirmedUsed 6 to 12 months

It published a price, which nobody else did

We are nineteen people and we offer health coverage that our candidates recognise from much larger employers. Shopping that on our own we were quoted terribly. Inside the pooled risk it is a different market, and it has directly won us two hires against bigger competitors.

Pros

Support available around the clock by phone, chat and Slack

Cons

Co employment needs explaining to your team

Ease of use
Value for money
Customer service
Functionality
5 found this helpful

Jasmine Boateng

Bookkeeper, Maplewood Childcare

CanadaEcommerce1 to 10 employees

5.0

Mar 12, 2026

LinkedIn confirmedUsed 2 or more years

Workers compensation handled without a broker

The platform is simple enough that I actually keep it current. Every HR system I ran before this decayed because maintaining it was a project. This one takes minutes.

Pros

Multi state compliance and registration handled for you

Cons

You are limited to the benefit plans they offer

Ease of use
Value for money
Customer service
Functionality
4 found this helpful

Tomas Castellanos

Operations Manager, Ironwood Fabrication

United StatesFinancial services500+ employees

4.0

Dec 15, 2025

LinkedIn confirmedUsed 2 or more years

Onboarding a new state took a day

Every other PEO we spoke to would not give a number without a discovery call and a proposal. Justworks publishes seventy nine and one hundred and nine per employee on their website. That transparency is why they got our shortlist and eventually our business.

Pros

Published per employee pricing in a market that hides it

Cons

Leaving means unwinding an employer of record relationship

Ease of use
Value for money
Customer service
Functionality
4 found this helpful

Wren Vargas

Controller, Sandbar Hospitality

United StatesEcommerce11 to 50 employees

4.0

Nov 2, 2024

Verified userLinkedIn confirmedUsed 1 to 2 years

It published a price, which nobody else did

The platform is simple enough that I actually keep it current. Every HR system I ran before this decayed because maintaining it was a project. This one takes minutes.

Pros

Support available around the clock by phone, chat and Slack

Cons

Co employment needs explaining to your team

Ease of use
Value for money
Customer service
Functionality
4 found this helpful

Neil Ivanov

Managing Partner, Clearview Windows

CanadaNonprofit1 to 10 employees

4.0

Apr 6, 2026

Verified userUsed 6 to 12 months

Simple enough that I actually maintain it

Every other PEO we spoke to would not give a number without a discovery call and a proposal. Justworks publishes seventy nine and one hundred and nine per employee on their website. That transparency is why they got our shortlist and eventually our business.

Pros

Simple enough that a founder keeps it maintained

Cons

Co employment needs explaining to your team

Ease of use
Value for money
Customer service
Functionality
3 found this helpful

Franklin Goldberg

Founder, Harborline Supply

United StatesEducation51 to 200 employees

5.0

Oct 6, 2025

Verified userUsed 6 to 12 months

Workers compensation handled without a broker

We are nineteen people and we offer health coverage that our candidates recognise from much larger employers. Shopping that on our own we were quoted terribly. Inside the pooled risk it is a different market, and it has directly won us two hires against bigger competitors.

Pros

Support available around the clock by phone, chat and Slack

Cons

Leaving means unwinding an employer of record relationship

Ease of use
Value for money
Customer service
Functionality
3 found this helpful

Imani Ugwu

Managing Partner, Redbrick Property Group

United StatesAccounting1 to 10 employees

2.0

Oct 4, 2025

Verified userLinkedIn confirmedUsed 6 to 12 months

Leaving is a genuine project

At a hundred and forty people the platform fee is a large line item for what is, at that size, payroll and benefits administration we could run ourselves. The value curve genuinely turns and nobody tells you where the turn is.

Pros

Multi state compliance and registration handled for you

Cons

Co employment needs explaining to your team

Ease of use
Value for money
Customer service
Functionality
3 found this helpful