Verified userLinkedIn confirmedUsed 6 to 12 months
Simple enough that I actually maintain it
Payroll runs itself, the 401(k) is integrated, and I have not thought about a tax filing in two years. For a company of our size that is the entire value proposition.
Pros
Multi state compliance and registration handled for you
Cons
HR features beyond the core are thin
Ease of use
Value for money
Customer service
Functionality
18 found this helpful
Gordon Prescott
Finance Manager, Copper Mountain Brewing
Canada·Construction·11 to 50 employees
4.0
Mar 27, 2026
Verified userLinkedIn confirmedUsed 1 to 2 years
Onboarding a new state took a day
We have people in four states and the compliance surface terrified me. Registrations, filings, state specific requirements. That is now their problem rather than mine and it is the single largest reason we pay the premium.
Pros
Multi state compliance and registration handled for you
Cons
You are limited to the benefit plans they offer
Ease of use
Value for money
Customer service
Functionality
17 found this helpful
Bruno Yates
Operations Manager, Harborline Supply
United States·Accounting·1 to 10 employees
4.0
Mar 5, 2026
Verified userLinkedIn confirmedUsed 1 to 2 years
Compliance in four states stopped being my problem
I have contacted support at genuinely odd hours and got a competent human quickly, by phone and by Slack. As a founder doing HR at eleven at night after the real work, that availability is not a nice to have.
Pros
Workers compensation bundled without a separate broker
Cons
Leaving means unwinding an employer of record relationship
Ease of use
Value for money
Customer service
Functionality
17 found this helpful
Yusuf Farouk
Office Manager, Bluewater Consulting
Canada·Manufacturing·1 to 10 employees
5.0
Jan 8, 2026
Used 6 to 12 months
Health plans we could never buy alone
Workers compensation is bundled rather than a separate broker relationship and a separate audit. That removed an annual exercise nobody on our team was qualified to do.
Pros
Support available around the clock by phone, chat and Slack
Cons
Co employment needs explaining to your team
Ease of use
Value for money
Customer service
Functionality
17 found this helpful
Jerome Bhatt
Founder, Vertex Machine Works
United States·Software·1 to 10 employees
4.0
Jul 29, 2025
Used 2 or more years
We hire against companies ten times our size
Every other PEO we spoke to would not give a number without a discovery call and a proposal. Justworks publishes seventy nine and one hundred and nine per employee on their website. That transparency is why they got our shortlist and eventually our business.
Pros
Published per employee pricing in a market that hides it
Cons
HR features beyond the core are thin
Ease of use
Value for money
Customer service
Functionality
17 found this helpful
Michelle Leclerc
Chief of Staff, Granite Peak Roofing
United States·Retail·1 to 10 employees
1.0
Oct 13, 2024
LinkedIn confirmedUsed 2 or more years
An onboarding error took weeks to unpick
We started the process of moving off and it is far more involved than cancelling software, because you are unwinding an employer of record relationship. State registrations have to be re established in your own name, and the timeline runs into months. Budget for it before you sign, not when you leave.
Pros
Workers compensation bundled without a separate broker
Cons
The value case weakens as you pass roughly a hundred employees
Ease of use
Value for money
Customer service
Functionality
17 found this helpful
Isaac Prescott
Owner, Vertex Machine Works
United States·Education·500+ employees
4.0
Aug 19, 2024
Verified userLinkedIn confirmedUsed less than 6 months
Health plans we could never buy alone
Workers compensation is bundled rather than a separate broker relationship and a separate audit. That removed an annual exercise nobody on our team was qualified to do.
Pros
Support available around the clock by phone, chat and Slack
Cons
HR features beyond the core are thin
Ease of use
Value for money
Customer service
Functionality
17 found this helpful
Devon Vargas
General Manager, Prairie Rose Bakery
Canada·Financial services·1 to 10 employees
5.0
Jul 8, 2026
Used 2 or more years
Simple enough that I actually maintain it
The platform is simple enough that I actually keep it current. Every HR system I ran before this decayed because maintaining it was a project. This one takes minutes.
Pros
Simple enough that a founder keeps it maintained
Cons
The value case weakens as you pass roughly a hundred employees
Ease of use
Value for money
Customer service
Functionality
16 found this helpful
Vera Salazar
Head of Operations, Blackstone Contracting
United States·Hospitality·1 to 10 employees
4.0
Mar 6, 2026
Verified userLinkedIn confirmedUsed 1 to 2 years
Compliance in four states stopped being my problem
Every other PEO we spoke to would not give a number without a discovery call and a proposal. Justworks publishes seventy nine and one hundred and nine per employee on their website. That transparency is why they got our shortlist and eventually our business.
Pros
Multi state compliance and registration handled for you
Cons
Corrections to filings can take weeks to resolve
Ease of use
Value for money
Customer service
Functionality
16 found this helpful
Vikram Whitaker
Managing Partner, Cedar & Vine Interiors
United States·Real estate·11 to 50 employees
5.0
Nov 26, 2025
Used less than 6 months
Simple enough that I actually maintain it
I have contacted support at genuinely odd hours and got a competent human quickly, by phone and by Slack. As a founder doing HR at eleven at night after the real work, that availability is not a nice to have.
Pros
Multi state compliance and registration handled for you
Cons
Leaving means unwinding an employer of record relationship
Ease of use
Value for money
Customer service
Functionality
16 found this helpful
Yasmin Donnelly
Director of Finance, Harborline Supply
United States·Marketing·51 to 200 employees
4.0
Sep 30, 2025
Verified userLinkedIn confirmedUsed 2 or more years
Simple enough that I actually maintain it
We are nineteen people and we offer health coverage that our candidates recognise from much larger employers. Shopping that on our own we were quoted terribly. Inside the pooled risk it is a different market, and it has directly won us two hires against bigger competitors.
Pros
Workers compensation bundled without a separate broker
Cons
HR features beyond the core are thin
Ease of use
Value for money
Customer service
Functionality
16 found this helpful
Giselle Whitaker
Owner, Blackstone Contracting
Canada·Ecommerce·51 to 200 employees
5.0
Jun 27, 2025
Verified userUsed less than 6 months
We hire against companies ten times our size
Every other PEO we spoke to would not give a number without a discovery call and a proposal. Justworks publishes seventy nine and one hundred and nine per employee on their website. That transparency is why they got our shortlist and eventually our business.
Pros
Workers compensation bundled without a separate broker
Cons
The value case weakens as you pass roughly a hundred employees
Ease of use
Value for money
Customer service
Functionality
16 found this helpful
Cody Marchetti
Bookkeeper, Lantern Creative
Canada·Healthcare·51 to 200 employees
3.0
Mar 5, 2025
Verified userUsed 6 to 12 months
You live inside their plan structure
At fifteen people the pooled rates were a bargain. At around a hundred and thirty we started getting comparable direct quotes and the per employee fee became the expensive part. We are modelling a move, which I understand is the normal life cycle rather than a complaint.
Pros
Published per employee pricing in a market that hides it
Cons
Co employment needs explaining to your team
Ease of use
Value for money
Customer service
Functionality
16 found this helpful
Tessa Kaminski
HR Manager, Northgate Logistics
United States·Hospitality·1 to 10 employees
3.0
Sep 23, 2024
Used 1 to 2 years
The maths changes as you grow
You get the plans they offer. We wanted to keep a specific carrier our team liked and could not, and our broker relationship ended. For most small companies that trade is worth it and you should know you are making it.
Pros
Support available around the clock by phone, chat and Slack
Cons
Co employment needs explaining to your team
Ease of use
Value for money
Customer service
Functionality
Response from the vendorOct 2, 2024
Thank you for the feedback. We are sorry the correction took as long as it did, as amended filings depend partly on agency timelines but our communication should have been clearer. Please reach out if anything is still open.
16 found this helpful
Pablo Winters
HR Manager, Willow & Ash Salons
United States·Healthcare·1 to 10 employees
4.0
May 5, 2026
Verified userLinkedIn confirmedUsed 2 or more years
We hire against companies ten times our size
We are nineteen people and we offer health coverage that our candidates recognise from much larger employers. Shopping that on our own we were quoted terribly. Inside the pooled risk it is a different market, and it has directly won us two hires against bigger competitors.
Pros
Support available around the clock by phone, chat and Slack
Cons
You are limited to the benefit plans they offer
Ease of use
Value for money
Customer service
Functionality
15 found this helpful
Terrence Flanagan
People Operations Lead, Fairview Veterinary
United States·Hospitality·51 to 200 employees
4.0
Mar 26, 2026
Verified userUsed less than 6 months
Health plans we could never buy alone
Workers compensation is bundled rather than a separate broker relationship and a separate audit. That removed an annual exercise nobody on our team was qualified to do.
Pros
Simple enough that a founder keeps it maintained
Cons
Co employment needs explaining to your team
Ease of use
Value for money
Customer service
Functionality
15 found this helpful
Ravi Ferrari
Practice Manager, Tidewater Marine Services
United States·Manufacturing·11 to 50 employees
4.0
Dec 18, 2025
Verified userUsed 6 to 12 months
It published a price, which nobody else did
Every other PEO we spoke to would not give a number without a discovery call and a proposal. Justworks publishes seventy nine and one hundred and nine per employee on their website. That transparency is why they got our shortlist and eventually our business.
Pros
Multi state compliance and registration handled for you
Cons
You are limited to the benefit plans they offer
Ease of use
Value for money
Customer service
Functionality
15 found this helpful
Julia Adeyemi
Finance Manager, Foundry Road Studios
United States·Financial services·1 to 10 employees
3.0
Sep 4, 2025
Verified userUsed 2 or more years
Fewer HR features than a dedicated system
Performance reviews, applicant tracking and org planning are thin or absent. We run a separate tool for that. Justworks is a PEO first and an HR platform second, and the marketing slightly blurs that.
Pros
Support available around the clock by phone, chat and Slack
Cons
Co employment needs explaining to your team
Ease of use
Value for money
Customer service
Functionality
15 found this helpful
Quinn Ainsworth
Practice Manager, Maplewood Childcare
United States·Nonprofit·1 to 10 employees
3.0
Feb 6, 2025
LinkedIn confirmedUsed 1 to 2 years
Fewer HR features than a dedicated system
Explaining co employment to our team took real effort. People saw a different employer name on tax documents and had questions. Nothing was wrong and I should have communicated it before rather than after.
Pros
Support available around the clock by phone, chat and Slack
Cons
Corrections to filings can take weeks to resolve
Ease of use
Value for money
Customer service
Functionality
15 found this helpful
Alistair Farouk
VP of Sales, Northgate Logistics
Canada·Software·1 to 10 employees
3.0
Oct 13, 2024
LinkedIn confirmedUsed 2 or more years
Fewer HR features than a dedicated system
Explaining co employment to our team took real effort. People saw a different employer name on tax documents and had questions. Nothing was wrong and I should have communicated it before rather than after.
Pros
Multi state compliance and registration handled for you
Cons
Co employment needs explaining to your team
Ease of use
Value for money
Customer service
Functionality
Response from the vendorOct 21, 2024
Thank you for the feedback. We are sorry the correction took as long as it did, as amended filings depend partly on agency timelines but our communication should have been clearer. Please reach out if anything is still open.
Canada
United States