Compliance in four states stopped being my problem
We have people in four states and the compliance surface terrified me. Registrations, filings, state specific requirements. That is now their problem rather than mine and it is the single largest reason we pay the premium.
Pros
Multi state compliance and registration handled for you
Cons
Co employment needs explaining to your team
Ease of use
Value for money
Customer service
Functionality
14 found this helpful
Jonathan Grimaldi
Finance Manager, Harborline Supply
United States·Software·1 to 10 employees
5.0
Oct 11, 2025
Verified userLinkedIn confirmedUsed 2 or more years
Compliance in four states stopped being my problem
Payroll runs itself, the 401(k) is integrated, and I have not thought about a tax filing in two years. For a company of our size that is the entire value proposition.
Pros
Support available around the clock by phone, chat and Slack
Cons
The value case weakens as you pass roughly a hundred employees
Ease of use
Value for money
Customer service
Functionality
14 found this helpful
Warren Sharma
Managing Partner, Summit Physio
Other·Healthcare·11 to 50 employees
5.0
Oct 7, 2025
Verified userLinkedIn confirmedUsed 6 to 12 months
We hire against companies ten times our size
Workers compensation is bundled rather than a separate broker relationship and a separate audit. That removed an annual exercise nobody on our team was qualified to do.
Pros
Simple enough that a founder keeps it maintained
Cons
Co employment needs explaining to your team
Ease of use
Value for money
Customer service
Functionality
14 found this helpful
Rashid Okafor
General Manager, Blackstone Contracting
United States·Transport and logistics·11 to 50 employees
4.0
May 5, 2025
Verified userLinkedIn confirmedUsed 6 to 12 months
Workers compensation handled without a broker
Workers compensation is bundled rather than a separate broker relationship and a separate audit. That removed an annual exercise nobody on our team was qualified to do.
Pros
Simple enough that a founder keeps it maintained
Cons
Corrections to filings can take weeks to resolve
Ease of use
Value for money
Customer service
Functionality
14 found this helpful
Everett Laroche
Sales Director, Summit Physio
United States·Software·11 to 50 employees
4.0
Mar 22, 2025
Used 2 or more years
We hire against companies ten times our size
We hired our first employee in a new state on a Tuesday and were compliant there by Wednesday. Doing that ourselves would have been weeks of registration paperwork.
Pros
Multi state compliance and registration handled for you
Cons
Corrections to filings can take weeks to resolve
Ease of use
Value for money
Customer service
Functionality
14 found this helpful
Percy Ferreira
Finance Manager, Northern Star Staffing
United States·Marketing·1 to 10 employees
5.0
Sep 24, 2024
Verified userUsed 2 or more years
Simple enough that I actually maintain it
We hired our first employee in a new state on a Tuesday and were compliant there by Wednesday. Doing that ourselves would have been weeks of registration paperwork.
Pros
Published per employee pricing in a market that hides it
Cons
HR features beyond the core are thin
Ease of use
Value for money
Customer service
Functionality
14 found this helpful
Erin Crane
Chief of Staff, Kestrel Analytics
United States·Real estate·11 to 50 employees
4.0
Nov 6, 2025
Verified userUsed 6 to 12 months
Onboarding a new state took a day
I have contacted support at genuinely odd hours and got a competent human quickly, by phone and by Slack. As a founder doing HR at eleven at night after the real work, that availability is not a nice to have.
Pros
Support available around the clock by phone, chat and Slack
Cons
HR features beyond the core are thin
Ease of use
Value for money
Customer service
Functionality
13 found this helpful
Esther Villareal
Practice Manager, Kestrel Analytics
United States·Accounting·1 to 10 employees
4.0
Sep 30, 2025
Verified userUsed 2 or more years
We hire against companies ten times our size
Payroll runs itself, the 401(k) is integrated, and I have not thought about a tax filing in two years. For a company of our size that is the entire value proposition.
Pros
Access to large group health plans a small employer cannot buy alone
Cons
HR features beyond the core are thin
Ease of use
Value for money
Customer service
Functionality
13 found this helpful
Ian Ellsworth
Controller, Cedar & Vine Interiors
United States·Healthcare·11 to 50 employees
4.0
Sep 20, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
Compliance in four states stopped being my problem
Workers compensation is bundled rather than a separate broker relationship and a separate audit. That removed an annual exercise nobody on our team was qualified to do.
Pros
Simple enough that a founder keeps it maintained
Cons
HR features beyond the core are thin
Ease of use
Value for money
Customer service
Functionality
13 found this helpful
Patrick Ivanov
Controller, Falcon Ridge Landscaping
Canada·Transport and logistics·51 to 200 employees
4.0
Jun 1, 2025
Used 6 to 12 months
It published a price, which nobody else did
The platform is simple enough that I actually keep it current. Every HR system I ran before this decayed because maintaining it was a project. This one takes minutes.
Pros
Support available around the clock by phone, chat and Slack
Cons
You are limited to the benefit plans they offer
Ease of use
Value for money
Customer service
Functionality
13 found this helpful
Quinn Zimmerman
Bookkeeper, Redbrick Property Group
United States·Education·51 to 200 employees
5.0
Aug 23, 2025
Verified userUsed 2 or more years
Support answers at eleven at night
We hired our first employee in a new state on a Tuesday and were compliant there by Wednesday. Doing that ourselves would have been weeks of registration paperwork.
Pros
Support available around the clock by phone, chat and Slack
Cons
Corrections to filings can take weeks to resolve
Ease of use
Value for money
Customer service
Functionality
12 found this helpful
Heather Zamora
Managing Partner, Northern Star Staffing
United States·Financial services·500+ employees
5.0
Aug 15, 2025
Verified userLinkedIn confirmedUsed 6 to 12 months
Support answers at eleven at night
We have people in four states and the compliance surface terrified me. Registrations, filings, state specific requirements. That is now their problem rather than mine and it is the single largest reason we pay the premium.
Pros
Support available around the clock by phone, chat and Slack
Cons
Leaving means unwinding an employer of record relationship
Ease of use
Value for money
Customer service
Functionality
12 found this helpful
Julius Crane
General Manager, Silverbirch Accounting
United States·Financial services·11 to 50 employees
3.0
Aug 13, 2025
Verified userUsed 1 to 2 years
Fewer HR features than a dedicated system
You get the plans they offer. We wanted to keep a specific carrier our team liked and could not, and our broker relationship ended. For most small companies that trade is worth it and you should know you are making it.
Pros
Access to large group health plans a small employer cannot buy alone
Cons
Corrections to filings can take weeks to resolve
Ease of use
Value for money
Customer service
Functionality
Response from the vendorAug 21, 2025
Thank you for the feedback. We are sorry the correction took as long as it did, as amended filings depend partly on agency timelines but our communication should have been clearer. Please reach out if anything is still open.
12 found this helpful
Jamal Dashwood
Studio Director, Foundry Road Studios
Canada·Software·201 to 500 employees
4.0
Jun 13, 2025
Verified userUsed 1 to 2 years
Workers compensation handled without a broker
Payroll runs itself, the 401(k) is integrated, and I have not thought about a tax filing in two years. For a company of our size that is the entire value proposition.
Pros
Workers compensation bundled without a separate broker
Cons
HR features beyond the core are thin
Ease of use
Value for money
Customer service
Functionality
12 found this helpful
Tobias Ferreira
Studio Director, Sandbar Hospitality
United States·Education·51 to 200 employees
5.0
May 10, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
We hire against companies ten times our size
We hired our first employee in a new state on a Tuesday and were compliant there by Wednesday. Doing that ourselves would have been weeks of registration paperwork.
Pros
Workers compensation bundled without a separate broker
Cons
Corrections to filings can take weeks to resolve
Ease of use
Value for money
Customer service
Functionality
12 found this helpful
Rebecca Broadbent
Sales Director, Aurora Print House
Canada·Financial services·1 to 10 employees
4.0
Mar 26, 2025
Verified userLinkedIn confirmedUsed less than 6 months
Workers compensation handled without a broker
The platform is simple enough that I actually keep it current. Every HR system I ran before this decayed because maintaining it was a project. This one takes minutes.
Pros
Access to large group health plans a small employer cannot buy alone
Cons
Corrections to filings can take weeks to resolve
Ease of use
Value for money
Customer service
Functionality
12 found this helpful
Naomi Lambert
Founder, Silverbirch Accounting
Canada·Nonprofit·1 to 10 employees
3.0
Sep 20, 2024
Verified userUsed less than 6 months
You live inside their plan structure
Performance reviews, applicant tracking and org planning are thin or absent. We run a separate tool for that. Justworks is a PEO first and an HR platform second, and the marketing slightly blurs that.
Pros
Simple enough that a founder keeps it maintained
Cons
You are limited to the benefit plans they offer
Ease of use
Value for money
Customer service
Functionality
12 found this helpful
Greta Castellanos
Head of Operations, Fairview Veterinary
United States·Construction·1 to 10 employees
4.0
Jul 2, 2026
Verified userLinkedIn confirmedUsed 1 to 2 years
We hire against companies ten times our size
I have contacted support at genuinely odd hours and got a competent human quickly, by phone and by Slack. As a founder doing HR at eleven at night after the real work, that availability is not a nice to have.
Pros
Support available around the clock by phone, chat and Slack
Cons
Corrections to filings can take weeks to resolve
Ease of use
Value for money
Customer service
Functionality
11 found this helpful
Talia Thibault
Chief of Staff, Sandbar Hospitality
Canada·Accounting·1 to 10 employees
4.0
May 1, 2026
Used 2 or more years
We hire against companies ten times our size
We are nineteen people and we offer health coverage that our candidates recognise from much larger employers. Shopping that on our own we were quoted terribly. Inside the pooled risk it is a different market, and it has directly won us two hires against bigger competitors.
Pros
Simple enough that a founder keeps it maintained
Cons
Co employment needs explaining to your team
Ease of use
Value for money
Customer service
Functionality
11 found this helpful
Lionel Villanueva
VP of Sales, Kestrel Analytics
United States·Ecommerce·51 to 200 employees
5.0
Sep 21, 2025
Used 2 or more years
We hire against companies ten times our size
The platform is simple enough that I actually keep it current. Every HR system I ran before this decayed because maintaining it was a project. This one takes minutes.
Pros
Support available around the clock by phone, chat and Slack
United States
Canada