Automation rules read like sentences. Our office manager wired up the notification and handoff rules herself with no help from me, which has never happened with any other tool.
Pros
It flexes into project tracking, CRM, hiring and production scheduling.
Cons
It gets expensive quickly once you need the higher plans.
Ease of use
Value for money
Customer service
Functionality
29 found this helpful
Andre Okafor
Operations Manager, Ironwood Fabrication
United States·Retail·1 to 10 employees
3.0
Aug 15, 2024
Used 1 to 2 years
The seat minimums are the real price
Plans sell in blocks of three seats. We are a four person team so we pay for six. That is a 50 percent premium for existing at the wrong headcount and it is not obvious on the pricing page.
Pros
Automation rules read like plain sentences and non technical staff write them.
Cons
Seats sell in blocks of three, so a four person team pays for six.
Ease of use
Value for money
Customer service
Functionality
29 found this helpful
Harold Kovac
Controller, Summit Physio
Canada·Hospitality·1 to 10 employees
4.0
Feb 1, 2026
LinkedIn confirmedUsed 6 to 12 months
Automations a non technical lead can write
We had tried three project tools and adoption died every time. monday stuck because it looks like a spreadsheet people already understand, only colored and alive. Two weeks in everyone was using it without being told.
Pros
Executives will actually read a monday dashboard, which is rare.
Cons
It gets expensive quickly once you need the higher plans.
Ease of use
Value for money
Customer service
Functionality
28 found this helpful
Brendan Broadbent
General Manager, Lantern Creative
United States·Retail·11 to 50 employees
2.0
Jan 29, 2026
Verified userLinkedIn confirmedUsed 1 to 2 years
Cross board reporting is not what they imply
The marketing implies you can report across your whole workspace. In practice cross board reporting is limited and awkward, and the dashboard widget limits by tier are restrictive. We ended up exporting to a spreadsheet, which is what we were trying to escape.
Pros
Executives will actually read a monday dashboard, which is rare.
Cons
Without an owner, flexibility becomes board sprawl and duplicated data.
Ease of use
Value for money
Customer service
Functionality
28 found this helpful
Harold Xu
Founder, Tidewater Marine Services
United States·Professional services·11 to 50 employees
5.0
Jan 31, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
Executives actually read the dashboard
Our operations director does not open project software. She opens the monday dashboard every morning because the status is obvious at a glance. That alone justified the seats.
Pros
Boards are visual and obvious. Adoption is the easiest of any tool here.
Cons
It gets expensive quickly once you need the higher plans.
Ease of use
Value for money
Customer service
Functionality
28 found this helpful
Bruno Kearney
Operations Manager, Ironwood Fabrication
United States·Accounting·1 to 10 employees
4.0
Jan 2, 2025
Verified userLinkedIn confirmedUsed 2 or more years
Executives actually read the dashboard
Automation rules read like sentences. Our office manager wired up the notification and handoff rules herself with no help from me, which has never happened with any other tool.
Pros
It flexes into project tracking, CRM, hiring and production scheduling.
Cons
It gets expensive quickly once you need the higher plans.
Ease of use
Value for money
Customer service
Functionality
28 found this helpful
Daniel Sandoval
Founder, Blackstone Contracting
Canada·Accounting·11 to 50 employees
5.0
Nov 23, 2024
Verified userUsed 6 to 12 months
Executives actually read the dashboard
We had tried three project tools and adoption died every time. monday stuck because it looks like a spreadsheet people already understand, only colored and alive. Two weeks in everyone was using it without being told.
Pros
Unlimited free viewers means stakeholders can watch without a seat.
Cons
It gets expensive quickly once you need the higher plans.
Ease of use
Value for money
Customer service
Functionality
28 found this helpful
Elliot Kovac
Owner, Lantern Creative
United States·Transport and logistics·1 to 10 employees
5.0
Jun 11, 2026
Verified userLinkedIn confirmedUsed 1 to 2 years
We built exactly what we needed in an afternoon
We had tried three project tools and adoption died every time. monday stuck because it looks like a spreadsheet people already understand, only colored and alive. Two weeks in everyone was using it without being told.
Pros
You can build a working board in minutes with no training.
Cons
Cross board reporting is weaker than the marketing implies.
Ease of use
Value for money
Customer service
Functionality
27 found this helpful
Sanjay Winters
Finance Manager, Beacon Legal Partners
United States·Transport and logistics·500+ employees
4.0
Mar 11, 2026
LinkedIn confirmedUsed less than 6 months
The first tool our whole team adopted
Automation rules read like sentences. Our office manager wired up the notification and handoff rules herself with no help from me, which has never happened with any other tool.
Pros
It flexes into project tracking, CRM, hiring and production scheduling.
Cons
Automation action limits per tier are lower than you would expect.
Ease of use
Value for money
Customer service
Functionality
27 found this helpful
Cormac Bhatt
Chief of Staff, Granite Peak Roofing
United States·Manufacturing·51 to 200 employees
5.0
Feb 21, 2026
Verified userUsed less than 6 months
We built exactly what we needed in an afternoon
We had tried three project tools and adoption died every time. monday stuck because it looks like a spreadsheet people already understand, only colored and alive. Two weeks in everyone was using it without being told.
Pros
Executives will actually read a monday dashboard, which is rare.
Cons
Time tracking and dependencies are on the Pro tier.
Ease of use
Value for money
Customer service
Functionality
27 found this helpful
Imani Serrano
Chief of Staff, Fairview Veterinary
Canada·Software·1 to 10 employees
5.0
Dec 20, 2024
LinkedIn confirmedUsed 1 to 2 years
Automations a non technical lead can write
We had tried three project tools and adoption died every time. monday stuck because it looks like a spreadsheet people already understand, only colored and alive. Two weeks in everyone was using it without being told.
Pros
Unlimited free viewers means stakeholders can watch without a seat.
Cons
Cross board reporting is weaker than the marketing implies.
Ease of use
Value for money
Customer service
Functionality
26 found this helpful
Gordon Farouk
Managing Partner, Clearview Windows
Canada·Education·1 to 10 employees
5.0
Oct 17, 2024
Verified userLinkedIn confirmedUsed 6 to 12 months
The first tool our whole team adopted
We run production scheduling, hiring and a client pipeline on it. Three tools replaced with one, and each board took under an hour to build.
Pros
You can build a working board in minutes with no training.
Cons
Cross board reporting is weaker than the marketing implies.
Ease of use
Value for money
Customer service
Functionality
26 found this helpful
Katya Mahoney
Finance Manager, Granite Peak Roofing
Other·Construction·1 to 10 employees
4.0
Sep 9, 2024
Used less than 6 months
Automations a non technical lead can write
Automation rules read like sentences. Our office manager wired up the notification and handoff rules herself with no help from me, which has never happened with any other tool.
Pros
Executives will actually read a monday dashboard, which is rare.
Cons
Automation action limits per tier are lower than you would expect.
Ease of use
Value for money
Customer service
Functionality
26 found this helpful
Samuel Bernard
Director of Finance, Meridian Dental Group
United States·Financial services·51 to 200 employees
5.0
May 3, 2026
Verified userUsed 2 or more years
The first tool our whole team adopted
We had tried three project tools and adoption died every time. monday stuck because it looks like a spreadsheet people already understand, only colored and alive. Two weeks in everyone was using it without being told.
Pros
Automation rules read like plain sentences and non technical staff write them.
Cons
Time tracking and dependencies are on the Pro tier.
Ease of use
Value for money
Customer service
Functionality
25 found this helpful
Cody Iqbal
Studio Director, Clearview Windows
United States·Retail·11 to 50 employees
5.0
Dec 20, 2025
Verified userUsed 2 or more years
The first tool our whole team adopted
Automation rules read like sentences. Our office manager wired up the notification and handoff rules herself with no help from me, which has never happened with any other tool.
Pros
It flexes into project tracking, CRM, hiring and production scheduling.
Cons
It gets expensive quickly once you need the higher plans.
Ease of use
Value for money
Customer service
Functionality
25 found this helpful
Heather Dashwood
Director of Finance, Harborline Supply
Canada·Financial services·11 to 50 employees
5.0
Sep 10, 2025
Used 6 to 12 months
Automations a non technical lead can write
We had tried three project tools and adoption died every time. monday stuck because it looks like a spreadsheet people already understand, only colored and alive. Two weeks in everyone was using it without being told.
Pros
Unlimited free viewers means stakeholders can watch without a seat.
Cons
Seats sell in blocks of three, so a four person team pays for six.
Ease of use
Value for money
Customer service
Functionality
25 found this helpful
Gordon Kearney
Controller, Meridian Dental Group
United States·Manufacturing·51 to 200 employees
5.0
Jul 20, 2025
Verified userUsed 2 or more years
The first tool our whole team adopted
We run production scheduling, hiring and a client pipeline on it. Three tools replaced with one, and each board took under an hour to build.
Pros
Unlimited free viewers means stakeholders can watch without a seat.
Cons
Seats sell in blocks of three, so a four person team pays for six.
Ease of use
Value for money
Customer service
Functionality
25 found this helpful
Wendy Boateng
Operations Manager, Fairview Veterinary
United States·Transport and logistics·1 to 10 employees
4.0
Dec 21, 2024
Verified userUsed 2 or more years
We built exactly what we needed in an afternoon
We run production scheduling, hiring and a client pipeline on it. Three tools replaced with one, and each board took under an hour to build.
Pros
You can build a working board in minutes with no training.
Cons
It gets expensive quickly once you need the higher plans.
Ease of use
Value for money
Customer service
Functionality
25 found this helpful
Simon Lin
Finance Manager, Redbrick Property Group
United States·Nonprofit·1 to 10 employees
5.0
Apr 10, 2026
Verified userLinkedIn confirmedUsed 2 or more years
Automations a non technical lead can write
Automation rules read like sentences. Our office manager wired up the notification and handoff rules herself with no help from me, which has never happened with any other tool.
Pros
Automation rules read like plain sentences and non technical staff write them.
Cons
It gets expensive quickly once you need the higher plans.
Ease of use
Value for money
Customer service
Functionality
24 found this helpful
Brooke Yoon
Director of Finance, Maplewood Childcare
United States·Retail·11 to 50 employees
4.0
Oct 1, 2025
Verified userUsed 6 to 12 months
We built exactly what we needed in an afternoon
We run production scheduling, hiring and a client pipeline on it. Three tools replaced with one, and each board took under an hour to build.
Pros
Automation rules read like plain sentences and non technical staff write them.
Cons
It gets expensive quickly once you need the higher plans.
United States
Canada