We had tried three project tools and adoption died every time. monday stuck because it looks like a spreadsheet people already understand, only colored and alive. Two weeks in everyone was using it without being told.
Pros
You can build a working board in minutes with no training.
Cons
It gets expensive quickly once you need the higher plans.
Ease of use
Value for money
Customer service
Functionality
23 found this helpful
Miguel Torres
Project Manager, Coastline Outfitters
Canada·Financial services·1 to 10 employees
3.0
Jan 20, 2025
Verified userUsed less than 6 months
Flexible enough to make a mess
Give it to a team with no conventions and in six months you have forty boards, duplicated data and no idea which one is current. That is not a bug, it is what flexibility costs. Someone has to own it.
Pros
Boards are visual and obvious. Adoption is the easiest of any tool here.
Cons
Without an owner, flexibility becomes board sprawl and duplicated data.
Ease of use
Value for money
Customer service
Functionality
23 found this helpful
Lorena Eriksson
HR Manager, Meridian Dental Group
United States·Manufacturing·51 to 200 employees
4.0
Oct 30, 2025
Verified userLinkedIn confirmedUsed 6 to 12 months
We built exactly what we needed in an afternoon
We run production scheduling, hiring and a client pipeline on it. Three tools replaced with one, and each board took under an hour to build.
Pros
Unlimited free viewers means stakeholders can watch without a seat.
Cons
Seats sell in blocks of three, so a four person team pays for six.
Ease of use
Value for money
Customer service
Functionality
22 found this helpful
Lucas Winters
Project Manager, Fairview Veterinary
United States·Manufacturing·201 to 500 employees
3.0
Nov 16, 2024
Verified userLinkedIn confirmedUsed 1 to 2 years
Flexible enough to make a mess
Plans sell in blocks of three seats. We are a four person team so we pay for six. That is a 50 percent premium for existing at the wrong headcount and it is not obvious on the pricing page.
Pros
Boards are visual and obvious. Adoption is the easiest of any tool here.
Cons
Cross board reporting is weaker than the marketing implies.
Ease of use
Value for money
Customer service
Functionality
Response from the vendorNov 19, 2024
Thank you for the feedback on reporting. Cross board dashboards are an active area of investment for us and your specific use case is useful. Our support team would be glad to look at your setup.
22 found this helpful
Vera Castellanos
Accountant, Northern Star Staffing
Canada·Retail·51 to 200 employees
5.0
Sep 4, 2024
LinkedIn confirmedUsed less than 6 months
The first tool our whole team adopted
Our operations director does not open project software. She opens the monday dashboard every morning because the status is obvious at a glance. That alone justified the seats.
Pros
Unlimited free viewers means stakeholders can watch without a seat.
Cons
Cross board reporting is weaker than the marketing implies.
Ease of use
Value for money
Customer service
Functionality
22 found this helpful
Vikram Buchanan
People Operations Lead, Foundry Road Studios
Canada·Nonprofit·11 to 50 employees
3.0
Mar 28, 2025
Verified userUsed less than 6 months
The seat minimums are the real price
Give it to a team with no conventions and in six months you have forty boards, duplicated data and no idea which one is current. That is not a bug, it is what flexibility costs. Someone has to own it.
Pros
It flexes into project tracking, CRM, hiring and production scheduling.
Cons
It gets expensive quickly once you need the higher plans.
Ease of use
Value for money
Customer service
Functionality
21 found this helpful
Valerie Whelan
Studio Director, Vertex Machine Works
Canada·Hospitality·1 to 10 employees
5.0
Feb 15, 2026
LinkedIn confirmedUsed 2 or more years
We built exactly what we needed in an afternoon
We run production scheduling, hiring and a client pipeline on it. Three tools replaced with one, and each board took under an hour to build.
Pros
You can build a working board in minutes with no training.
Cons
Without an owner, flexibility becomes board sprawl and duplicated data.
Ease of use
Value for money
Customer service
Functionality
20 found this helpful
Portia Salazar
Finance Manager, Bluewater Consulting
United States·Accounting·1 to 10 employees
5.0
Sep 1, 2025
Verified userLinkedIn confirmedUsed 6 to 12 months
Executives actually read the dashboard
We had tried three project tools and adoption died every time. monday stuck because it looks like a spreadsheet people already understand, only colored and alive. Two weeks in everyone was using it without being told.
Pros
Boards are visual and obvious. Adoption is the easiest of any tool here.
Cons
Automation action limits per tier are lower than you would expect.
Ease of use
Value for money
Customer service
Functionality
20 found this helpful
Warren Xu
Chief of Staff, Kestrel Analytics
United States·Education·1 to 10 employees
5.0
Oct 28, 2024
Verified userUsed 2 or more years
The first tool our whole team adopted
We had tried three project tools and adoption died every time. monday stuck because it looks like a spreadsheet people already understand, only colored and alive. Two weeks in everyone was using it without being told.
Pros
Executives will actually read a monday dashboard, which is rare.
Cons
Seats sell in blocks of three, so a four person team pays for six.
Ease of use
Value for money
Customer service
Functionality
20 found this helpful
Nathaniel Winters
Finance Manager, Fairview Veterinary
United States·Professional services·11 to 50 employees
5.0
Jun 25, 2026
Verified userLinkedIn confirmedUsed less than 6 months
The first tool our whole team adopted
We run production scheduling, hiring and a client pipeline on it. Three tools replaced with one, and each board took under an hour to build.
Pros
Executives will actually read a monday dashboard, which is rare.
Cons
Seats sell in blocks of three, so a four person team pays for six.
Ease of use
Value for money
Customer service
Functionality
19 found this helpful
Rachel Ortiz
Practice Manager, Lantern Creative
United States·Ecommerce·201 to 500 employees
5.0
Sep 26, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
The first tool our whole team adopted
Our operations director does not open project software. She opens the monday dashboard every morning because the status is obvious at a glance. That alone justified the seats.
Pros
Unlimited free viewers means stakeholders can watch without a seat.
Cons
Time tracking and dependencies are on the Pro tier.
Ease of use
Value for money
Customer service
Functionality
19 found this helpful
Sarah Nakashima
Operations Manager, Kestrel Analytics
United States·Financial services·51 to 200 employees
3.0
Jul 1, 2026
Verified userLinkedIn confirmedUsed 2 or more years
Flexible enough to make a mess
Plans sell in blocks of three seats. We are a four person team so we pay for six. That is a 50 percent premium for existing at the wrong headcount and it is not obvious on the pricing page.
Pros
Boards are visual and obvious. Adoption is the easiest of any tool here.
Cons
Without an owner, flexibility becomes board sprawl and duplicated data.
Ease of use
Value for money
Customer service
Functionality
18 found this helpful
Yusuf Norton
People Operations Lead, Silverbirch Accounting
United States·Real estate·51 to 200 employees
5.0
May 28, 2026
Verified userLinkedIn confirmedUsed 2 or more years
Automations a non technical lead can write
We run production scheduling, hiring and a client pipeline on it. Three tools replaced with one, and each board took under an hour to build.
Pros
Automation rules read like plain sentences and non technical staff write them.
Cons
It gets expensive quickly once you need the higher plans.
Ease of use
Value for money
Customer service
Functionality
18 found this helpful
Meredith Ashford
Bookkeeper, Silverbirch Accounting
United States·Real estate·11 to 50 employees
1.0
Jan 13, 2026
Verified userUsed 2 or more years
Everything useful is one tier up
The marketing implies you can report across your whole workspace. In practice cross board reporting is limited and awkward, and the dashboard widget limits by tier are restrictive. We ended up exporting to a spreadsheet, which is what we were trying to escape.
Pros
Boards are visual and obvious. Adoption is the easiest of any tool here.
Cons
Automation action limits per tier are lower than you would expect.
Ease of use
Value for money
Customer service
Functionality
18 found this helpful
Giselle Yates
Director of Finance, Tidewater Marine Services
Canada·Manufacturing·1 to 10 employees
5.0
Jan 14, 2025
LinkedIn confirmedUsed 1 to 2 years
Executives actually read the dashboard
Automation rules read like sentences. Our office manager wired up the notification and handoff rules herself with no help from me, which has never happened with any other tool.
Pros
Boards are visual and obvious. Adoption is the easiest of any tool here.
Cons
Seats sell in blocks of three, so a four person team pays for six.
Ease of use
Value for money
Customer service
Functionality
18 found this helpful
Michelle Donnelly
Operations Manager, Fairview Veterinary
United States·Legal·11 to 50 employees
4.0
Mar 25, 2026
Verified userUsed 1 to 2 years
The first tool our whole team adopted
We run production scheduling, hiring and a client pipeline on it. Three tools replaced with one, and each board took under an hour to build.
Pros
Executives will actually read a monday dashboard, which is rare.
Cons
Cross board reporting is weaker than the marketing implies.
Ease of use
Value for money
Customer service
Functionality
17 found this helpful
Freya Kaminski
VP of Sales, Kestrel Analytics
United States·Retail·11 to 50 employees
5.0
Jun 23, 2025
Verified userLinkedIn confirmedUsed less than 6 months
The first tool our whole team adopted
We run production scheduling, hiring and a client pipeline on it. Three tools replaced with one, and each board took under an hour to build.
Pros
Boards are visual and obvious. Adoption is the easiest of any tool here.
Cons
Automation action limits per tier are lower than you would expect.
Ease of use
Value for money
Customer service
Functionality
17 found this helpful
Rachel Pyne
Practice Manager, Lantern Creative
United States·Financial services·11 to 50 employees
4.0
Jun 9, 2026
Verified userLinkedIn confirmedUsed 2 or more years
We built exactly what we needed in an afternoon
We had tried three project tools and adoption died every time. monday stuck because it looks like a spreadsheet people already understand, only colored and alive. Two weeks in everyone was using it without being told.
Pros
You can build a working board in minutes with no training.
Cons
Seats sell in blocks of three, so a four person team pays for six.
Ease of use
Value for money
Customer service
Functionality
16 found this helpful
Terrence Ortiz
Studio Director, Trailhead Bicycles
United States·Healthcare·1 to 10 employees
5.0
Mar 9, 2026
Used 2 or more years
The first tool our whole team adopted
Automation rules read like sentences. Our office manager wired up the notification and handoff rules herself with no help from me, which has never happened with any other tool.
Pros
Automation rules read like plain sentences and non technical staff write them.
Cons
Cross board reporting is weaker than the marketing implies.
Ease of use
Value for money
Customer service
Functionality
16 found this helpful
Rachel Ogilvie
Studio Director, Summit Physio
United States·Marketing·1 to 10 employees
5.0
May 11, 2025
Verified userUsed 1 to 2 years
We built exactly what we needed in an afternoon
Our operations director does not open project software. She opens the monday dashboard every morning because the status is obvious at a glance. That alone justified the seats.
Pros
Boards are visual and obvious. Adoption is the easiest of any tool here.
Cons
It gets expensive quickly once you need the higher plans.
United States
Canada