Automation rules read like sentences. Our office manager wired up the notification and handoff rules herself with no help from me, which has never happened with any other tool.
Pros
You can build a working board in minutes with no training.
Cons
Seats sell in blocks of three, so a four person team pays for six.
Ease of use
Value for money
Customer service
Functionality
12 found this helpful
Jamal Contreras
Head of Operations, Bluewater Consulting
Canada·Nonprofit·11 to 50 employees
1.0
Jun 20, 2026
Verified userUsed 1 to 2 years
Everything useful is one tier up
Time tracking, dependencies and private boards are all on Pro. The plan we thought we needed turned out to be two tiers below the plan we actually needed, and the difference was more than double.
Pros
Automation rules read like plain sentences and non technical staff write them.
Cons
Seats sell in blocks of three, so a four person team pays for six.
Ease of use
Value for money
Customer service
Functionality
11 found this helpful
Ines Torres
Finance Manager, Ironwood Fabrication
United States·Marketing·11 to 50 employees
4.0
Oct 27, 2025
Verified userUsed 1 to 2 years
The first tool our whole team adopted
Our operations director does not open project software. She opens the monday dashboard every morning because the status is obvious at a glance. That alone justified the seats.
Pros
Executives will actually read a monday dashboard, which is rare.
Cons
Automation action limits per tier are lower than you would expect.
Ease of use
Value for money
Customer service
Functionality
11 found this helpful
Simon Kessler
Director of Finance, Trailhead Bicycles
United States·Nonprofit·11 to 50 employees
5.0
May 15, 2026
Verified userLinkedIn confirmedUsed 1 to 2 years
The first tool our whole team adopted
Our operations director does not open project software. She opens the monday dashboard every morning because the status is obvious at a glance. That alone justified the seats.
Pros
You can build a working board in minutes with no training.
Cons
Automation action limits per tier are lower than you would expect.
Ease of use
Value for money
Customer service
Functionality
10 found this helpful
Tobias Dashwood
Head of Operations, Vertex Machine Works
United States·Ecommerce·1 to 10 employees
2.0
Apr 24, 2026
Verified userUsed less than 6 months
Everything useful is one tier up
Time tracking, dependencies and private boards are all on Pro. The plan we thought we needed turned out to be two tiers below the plan we actually needed, and the difference was more than double.
Pros
Automation rules read like plain sentences and non technical staff write them.
Cons
Time tracking and dependencies are on the Pro tier.
Ease of use
Value for money
Customer service
Functionality
10 found this helpful
Katherine Tillman
Sales Director, Northern Star Staffing
United States·Financial services·1 to 10 employees
5.0
Apr 15, 2026
Verified userUsed 1 to 2 years
Automations a non technical lead can write
Our operations director does not open project software. She opens the monday dashboard every morning because the status is obvious at a glance. That alone justified the seats.
Pros
Executives will actually read a monday dashboard, which is rare.
Cons
Seats sell in blocks of three, so a four person team pays for six.
Ease of use
Value for money
Customer service
Functionality
10 found this helpful
Omar Kessler
Managing Partner, Willow & Ash Salons
United States·Real estate·1 to 10 employees
3.0
Feb 23, 2026
LinkedIn confirmedUsed 1 to 2 years
The seat minimums are the real price
Give it to a team with no conventions and in six months you have forty boards, duplicated data and no idea which one is current. That is not a bug, it is what flexibility costs. Someone has to own it.
Pros
Executives will actually read a monday dashboard, which is rare.
Cons
Without an owner, flexibility becomes board sprawl and duplicated data.
Ease of use
Value for money
Customer service
Functionality
Response from the vendorMar 5, 2026
Thank you for the feedback on reporting. Cross board dashboards are an active area of investment for us and your specific use case is useful. Our support team would be glad to look at your setup.
10 found this helpful
Terrence Ashford
VP of Sales, Granite Peak Roofing
United States·Financial services·11 to 50 employees
5.0
Feb 8, 2026
Used 2 or more years
Automations a non technical lead can write
Automation rules read like sentences. Our office manager wired up the notification and handoff rules herself with no help from me, which has never happened with any other tool.
Pros
Unlimited free viewers means stakeholders can watch without a seat.
Cons
Seats sell in blocks of three, so a four person team pays for six.
Ease of use
Value for money
Customer service
Functionality
10 found this helpful
Rosa Rowan
General Manager, Lantern Creative
United States·Legal·1 to 10 employees
4.0
Nov 10, 2025
Used 2 or more years
Automations a non technical lead can write
We had tried three project tools and adoption died every time. monday stuck because it looks like a spreadsheet people already understand, only colored and alive. Two weeks in everyone was using it without being told.
Pros
Executives will actually read a monday dashboard, which is rare.
Cons
Seats sell in blocks of three, so a four person team pays for six.
Ease of use
Value for money
Customer service
Functionality
10 found this helpful
Tomas Torres
Operations Manager, Northgate Logistics
Canada·Professional services·500+ employees
5.0
Sep 14, 2025
Verified userLinkedIn confirmedUsed 2 or more years
Executives actually read the dashboard
Our operations director does not open project software. She opens the monday dashboard every morning because the status is obvious at a glance. That alone justified the seats.
Pros
It flexes into project tracking, CRM, hiring and production scheduling.
Cons
Cross board reporting is weaker than the marketing implies.
Ease of use
Value for money
Customer service
Functionality
10 found this helpful
Preston Prescott
Bookkeeper, Meridian Dental Group
Canada·Ecommerce·51 to 200 employees
4.0
Jul 4, 2025
Verified userLinkedIn confirmedUsed 2 or more years
Executives actually read the dashboard
Our operations director does not open project software. She opens the monday dashboard every morning because the status is obvious at a glance. That alone justified the seats.
Pros
It flexes into project tracking, CRM, hiring and production scheduling.
Cons
Without an owner, flexibility becomes board sprawl and duplicated data.
Ease of use
Value for money
Customer service
Functionality
10 found this helpful
Quentin Yates
Operations Manager, Cedar & Vine Interiors
United States·Accounting·1 to 10 employees
5.0
May 6, 2025
Verified userUsed less than 6 months
Executives actually read the dashboard
Automation rules read like sentences. Our office manager wired up the notification and handoff rules herself with no help from me, which has never happened with any other tool.
Pros
Automation rules read like plain sentences and non technical staff write them.
Cons
Time tracking and dependencies are on the Pro tier.
Ease of use
Value for money
Customer service
Functionality
10 found this helpful
Everett Osei
HR Manager, Copper Mountain Brewing
Canada·Manufacturing·11 to 50 employees
2.0
Apr 4, 2025
Verified userLinkedIn confirmedUsed less than 6 months
Everything useful is one tier up
The marketing implies you can report across your whole workspace. In practice cross board reporting is limited and awkward, and the dashboard widget limits by tier are restrictive. We ended up exporting to a spreadsheet, which is what we were trying to escape.
Pros
Executives will actually read a monday dashboard, which is rare.
Cons
Time tracking and dependencies are on the Pro tier.
Ease of use
Value for money
Customer service
Functionality
Response from the vendorApr 10, 2025
Thank you for the feedback on reporting. Cross board dashboards are an active area of investment for us and your specific use case is useful. Our support team would be glad to look at your setup.
10 found this helpful
Harold Sandoval
Project Manager, Prairie Rose Bakery
Canada·Professional services·51 to 200 employees
5.0
Mar 25, 2026
Verified userLinkedIn confirmedUsed less than 6 months
The first tool our whole team adopted
We run production scheduling, hiring and a client pipeline on it. Three tools replaced with one, and each board took under an hour to build.
Pros
It flexes into project tracking, CRM, hiring and production scheduling.
Cons
Seats sell in blocks of three, so a four person team pays for six.
Ease of use
Value for money
Customer service
Functionality
9 found this helpful
Everett Boateng
Director of Finance, Coastline Outfitters
Canada·Education·11 to 50 employees
4.0
Nov 11, 2025
LinkedIn confirmedUsed 1 to 2 years
We built exactly what we needed in an afternoon
We run production scheduling, hiring and a client pipeline on it. Three tools replaced with one, and each board took under an hour to build.
Pros
Unlimited free viewers means stakeholders can watch without a seat.
Cons
Cross board reporting is weaker than the marketing implies.
Ease of use
Value for money
Customer service
Functionality
9 found this helpful
Vikram Goldberg
Managing Partner, Vertex Machine Works
Canada·Construction·51 to 200 employees
5.0
Oct 21, 2025
Verified userUsed less than 6 months
Executives actually read the dashboard
Automation rules read like sentences. Our office manager wired up the notification and handoff rules herself with no help from me, which has never happened with any other tool.
Pros
You can build a working board in minutes with no training.
Cons
Time tracking and dependencies are on the Pro tier.
Ease of use
Value for money
Customer service
Functionality
9 found this helpful
Felicia Kirkwood
Operations Manager, Cedar & Vine Interiors
Canada·Legal·11 to 50 employees
4.0
Jul 19, 2025
Verified userLinkedIn confirmedUsed less than 6 months
Executives actually read the dashboard
We had tried three project tools and adoption died every time. monday stuck because it looks like a spreadsheet people already understand, only colored and alive. Two weeks in everyone was using it without being told.
Pros
It flexes into project tracking, CRM, hiring and production scheduling.
Cons
Cross board reporting is weaker than the marketing implies.
Ease of use
Value for money
Customer service
Functionality
9 found this helpful
Oscar Pyne
Controller, Sandbar Hospitality
Canada·Education·51 to 200 employees
5.0
Mar 2, 2025
LinkedIn confirmedUsed 2 or more years
The first tool our whole team adopted
We had tried three project tools and adoption died every time. monday stuck because it looks like a spreadsheet people already understand, only colored and alive. Two weeks in everyone was using it without being told.
Pros
Boards are visual and obvious. Adoption is the easiest of any tool here.
Cons
Seats sell in blocks of three, so a four person team pays for six.
Ease of use
Value for money
Customer service
Functionality
9 found this helpful
Katya Sharma
Owner, Foundry Road Studios
United States·Software·51 to 200 employees
4.0
Sep 13, 2024
Verified userUsed 2 or more years
Automations a non technical lead can write
Our operations director does not open project software. She opens the monday dashboard every morning because the status is obvious at a glance. That alone justified the seats.
Pros
Executives will actually read a monday dashboard, which is rare.
Cons
Cross board reporting is weaker than the marketing implies.
Ease of use
Value for money
Customer service
Functionality
9 found this helpful
Marcus Jain
Office Manager, Lantern Creative
United States·Healthcare·1 to 10 employees
5.0
Jul 20, 2024
Verified userLinkedIn confirmedUsed 1 to 2 years
Executives actually read the dashboard
Automation rules read like sentences. Our office manager wired up the notification and handoff rules herself with no help from me, which has never happened with any other tool.
Pros
Executives will actually read a monday dashboard, which is rare.
Cons
Cross board reporting is weaker than the marketing implies.
United States
Canada