Our operations director does not open project software. She opens the monday dashboard every morning because the status is obvious at a glance. That alone justified the seats.
Pros
Automation rules read like plain sentences and non technical staff write them.
Cons
Without an owner, flexibility becomes board sprawl and duplicated data.
Ease of use
Value for money
Customer service
Functionality
5 found this helpful
Laura Crane
Practice Manager, Tidewater Marine Services
Canada·Retail·1 to 10 employees
4.0
Jun 30, 2025
LinkedIn confirmedUsed 2 or more years
The first tool our whole team adopted
Our operations director does not open project software. She opens the monday dashboard every morning because the status is obvious at a glance. That alone justified the seats.
Pros
Unlimited free viewers means stakeholders can watch without a seat.
Cons
Automation action limits per tier are lower than you would expect.
Ease of use
Value for money
Customer service
Functionality
5 found this helpful
Liam Rasmussen
Accountant, Kestrel Analytics
Canada·Transport and logistics·11 to 50 employees
5.0
Nov 7, 2024
Verified userLinkedIn confirmedUsed less than 6 months
Automations a non technical lead can write
We had tried three project tools and adoption died every time. monday stuck because it looks like a spreadsheet people already understand, only colored and alive. Two weeks in everyone was using it without being told.
Pros
Executives will actually read a monday dashboard, which is rare.
Cons
Seats sell in blocks of three, so a four person team pays for six.
Ease of use
Value for money
Customer service
Functionality
5 found this helpful
Simon Tremblay
Project Manager, Copper Mountain Brewing
United States·Software·1 to 10 employees
5.0
May 19, 2026
LinkedIn confirmedUsed 1 to 2 years
Automations a non technical lead can write
Our operations director does not open project software. She opens the monday dashboard every morning because the status is obvious at a glance. That alone justified the seats.
Pros
Executives will actually read a monday dashboard, which is rare.
Cons
It gets expensive quickly once you need the higher plans.
Ease of use
Value for money
Customer service
Functionality
4 found this helpful
Olivia Delgado
Controller, Vertex Machine Works
Canada·Healthcare·201 to 500 employees
5.0
Jan 29, 2026
LinkedIn confirmedUsed less than 6 months
Automations a non technical lead can write
We run production scheduling, hiring and a client pipeline on it. Three tools replaced with one, and each board took under an hour to build.
Pros
Unlimited free viewers means stakeholders can watch without a seat.
Cons
Time tracking and dependencies are on the Pro tier.
Ease of use
Value for money
Customer service
Functionality
4 found this helpful
Ophelia Moreau
People Operations Lead, Meridian Dental Group
Canada·Marketing·1 to 10 employees
5.0
Dec 30, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
The first tool our whole team adopted
We had tried three project tools and adoption died every time. monday stuck because it looks like a spreadsheet people already understand, only colored and alive. Two weeks in everyone was using it without being told.
Pros
Boards are visual and obvious. Adoption is the easiest of any tool here.
Cons
Automation action limits per tier are lower than you would expect.
Ease of use
Value for money
Customer service
Functionality
4 found this helpful
Spencer Nakamura
Project Manager, Silverbirch Accounting
Canada·Nonprofit·1 to 10 employees
5.0
Dec 7, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
Executives actually read the dashboard
Our operations director does not open project software. She opens the monday dashboard every morning because the status is obvious at a glance. That alone justified the seats.
Pros
You can build a working board in minutes with no training.
Cons
Automation action limits per tier are lower than you would expect.
Ease of use
Value for money
Customer service
Functionality
4 found this helpful
Cody Eriksson
General Manager, Falcon Ridge Landscaping
United States·Transport and logistics·51 to 200 employees
5.0
May 7, 2025
Verified userLinkedIn confirmedUsed 2 or more years
Executives actually read the dashboard
Our operations director does not open project software. She opens the monday dashboard every morning because the status is obvious at a glance. That alone justified the seats.
Pros
You can build a working board in minutes with no training.
Cons
Automation action limits per tier are lower than you would expect.
Ease of use
Value for money
Customer service
Functionality
4 found this helpful
Elena Jimenez
Sales Director, Blackstone Contracting
Canada·Professional services·1 to 10 employees
5.0
Mar 22, 2026
Verified userUsed 1 to 2 years
The first tool our whole team adopted
We run production scheduling, hiring and a client pipeline on it. Three tools replaced with one, and each board took under an hour to build.
Pros
It flexes into project tracking, CRM, hiring and production scheduling.
Cons
Seats sell in blocks of three, so a four person team pays for six.
Ease of use
Value for money
Customer service
Functionality
3 found this helpful
Meredith Buchanan
General Manager, Northgate Logistics
United States·Marketing·11 to 50 employees
3.0
Feb 22, 2026
Verified userLinkedIn confirmedUsed 2 or more years
The seat minimums are the real price
Give it to a team with no conventions and in six months you have forty boards, duplicated data and no idea which one is current. That is not a bug, it is what flexibility costs. Someone has to own it.
Pros
Executives will actually read a monday dashboard, which is rare.
Cons
Time tracking and dependencies are on the Pro tier.
Ease of use
Value for money
Customer service
Functionality
Response from the vendorMar 3, 2026
Thank you for the feedback on reporting. Cross board dashboards are an active area of investment for us and your specific use case is useful. Our support team would be glad to look at your setup.
3 found this helpful
Iris Quigley
HR Manager, Copper Mountain Brewing
Canada·Education·11 to 50 employees
4.0
Nov 13, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
The first tool our whole team adopted
We run production scheduling, hiring and a client pipeline on it. Three tools replaced with one, and each board took under an hour to build.
Pros
Executives will actually read a monday dashboard, which is rare.
Cons
Automation action limits per tier are lower than you would expect.
Ease of use
Value for money
Customer service
Functionality
3 found this helpful
Ines Nguyen
Controller, Hillcrest Family Clinic
United States·Financial services·500+ employees
2.0
Nov 4, 2025
Verified userLinkedIn confirmedUsed less than 6 months
Cross board reporting is not what they imply
The marketing implies you can report across your whole workspace. In practice cross board reporting is limited and awkward, and the dashboard widget limits by tier are restrictive. We ended up exporting to a spreadsheet, which is what we were trying to escape.
Pros
You can build a working board in minutes with no training.
Cons
Seats sell in blocks of three, so a four person team pays for six.
Ease of use
Value for money
Customer service
Functionality
3 found this helpful
Malcolm Tremblay
Operations Manager, Willow & Ash Salons
Canada·Healthcare·11 to 50 employees
5.0
Jul 11, 2025
Verified userLinkedIn confirmedUsed 2 or more years
The first tool our whole team adopted
Automation rules read like sentences. Our office manager wired up the notification and handoff rules herself with no help from me, which has never happened with any other tool.
Pros
You can build a working board in minutes with no training.
Cons
Automation action limits per tier are lower than you would expect.
Ease of use
Value for money
Customer service
Functionality
3 found this helpful
Portia Kaur
Chief of Staff, Coastline Outfitters
United States·Accounting·1 to 10 employees
5.0
May 12, 2025
Verified userLinkedIn confirmedUsed 6 to 12 months
The first tool our whole team adopted
We had tried three project tools and adoption died every time. monday stuck because it looks like a spreadsheet people already understand, only colored and alive. Two weeks in everyone was using it without being told.
Pros
Executives will actually read a monday dashboard, which is rare.
Cons
Cross board reporting is weaker than the marketing implies.
Ease of use
Value for money
Customer service
Functionality
3 found this helpful
Marcus Boateng
Operations Manager, Meridian Dental Group
United States·Hospitality·51 to 200 employees
5.0
Mar 14, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
We built exactly what we needed in an afternoon
Automation rules read like sentences. Our office manager wired up the notification and handoff rules herself with no help from me, which has never happened with any other tool.
Pros
It flexes into project tracking, CRM, hiring and production scheduling.
Cons
Automation action limits per tier are lower than you would expect.
Ease of use
Value for money
Customer service
Functionality
3 found this helpful
Naomi Boucher
Project Manager, Lantern Creative
United States·Professional services·1 to 10 employees
5.0
Dec 3, 2024
Verified userUsed 1 to 2 years
The first tool our whole team adopted
We had tried three project tools and adoption died every time. monday stuck because it looks like a spreadsheet people already understand, only colored and alive. Two weeks in everyone was using it without being told.
Pros
Boards are visual and obvious. Adoption is the easiest of any tool here.
Cons
Without an owner, flexibility becomes board sprawl and duplicated data.
Ease of use
Value for money
Customer service
Functionality
3 found this helpful
Delia Osei
Finance Manager, Clearview Windows
Canada·Transport and logistics·11 to 50 employees
5.0
Oct 14, 2024
Used 6 to 12 months
Executives actually read the dashboard
Our operations director does not open project software. She opens the monday dashboard every morning because the status is obvious at a glance. That alone justified the seats.
Pros
Executives will actually read a monday dashboard, which is rare.
Cons
It gets expensive quickly once you need the higher plans.
Ease of use
Value for money
Customer service
Functionality
3 found this helpful
Sarah Hammond
Director of Finance, Granite Peak Roofing
United States·Construction·1 to 10 employees
5.0
Jul 26, 2024
Verified userUsed less than 6 months
The first tool our whole team adopted
Automation rules read like sentences. Our office manager wired up the notification and handoff rules herself with no help from me, which has never happened with any other tool.
Pros
Boards are visual and obvious. Adoption is the easiest of any tool here.
Cons
Time tracking and dependencies are on the Pro tier.
Ease of use
Value for money
Customer service
Functionality
3 found this helpful
Denise Pritchard
People Operations Lead, Vertex Machine Works
United States·Professional services·1 to 10 employees
5.0
Apr 16, 2026
Verified userLinkedIn confirmedUsed less than 6 months
The first tool our whole team adopted
We had tried three project tools and adoption died every time. monday stuck because it looks like a spreadsheet people already understand, only colored and alive. Two weeks in everyone was using it without being told.
Pros
It flexes into project tracking, CRM, hiring and production scheduling.
Cons
Seats sell in blocks of three, so a four person team pays for six.
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Wren Norton
Practice Manager, Northern Star Staffing
Canada·Financial services·51 to 200 employees
4.0
Apr 8, 2026
LinkedIn confirmedUsed 1 to 2 years
The first tool our whole team adopted
We run production scheduling, hiring and a client pipeline on it. Three tools replaced with one, and each board took under an hour to build.
Pros
It flexes into project tracking, CRM, hiring and production scheduling.
Cons
Cross board reporting is weaker than the marketing implies.
United States
Canada