Verified userLinkedIn confirmedUsed 2 or more years
Support quality fell off a cliff
Several things demonstrated to us behaved differently in our configuration, and the answer was that we needed a module we had not bought. Nothing was technically untrue in the demo. It was not the whole picture either, and I would record the demo next time.
Pros
Complex time and union rules it can genuinely express
Cons
Implementation fees arrive after the rate is agreed
Ease of use
Value for money
Customer service
Functionality
Response from the vendorNov 7, 2025
Thank you for sharing this. We take feedback about the service experience seriously and we are sorry yours has not met the standard we set. Your account team has been notified and will reach out to discuss it directly.
5 found this helpful
Halima Laroche
People Operations Lead, Redbrick Property Group
United States·Ecommerce·1 to 10 employees
4.0
Sep 14, 2025
Verified userUsed less than 6 months
One database means one version of a person
Everything reads and writes the same employee record. No nightly sync, no reconciliation between the HR system and the payroll system, no arguing about which one is right. For eleven hundred people across nine states that architecture is worth real money and it is genuinely rare.
Pros
Replaces several systems and the integrations between them
Cons
Support quality drops noticeably after implementation
Ease of use
Value for money
Customer service
Functionality
5 found this helpful
Gregory Alvarado
General Manager, Willow & Ash Salons
United States·Hospitality·1 to 10 employees
4.0
May 17, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
Beti cut our payroll corrections to almost none
I can report on a requisition through to a hire, through to their pay and performance history, in one query. When we ran systems for each stage that question genuinely could not be answered.
Pros
Complex time and union rules it can genuinely express
Cons
Leaving is a long and deliberately difficult process
Ease of use
Value for money
Customer service
Functionality
5 found this helpful
Mabel Sandoval
Project Manager, Prairie Rose Bakery
United States·Construction·11 to 50 employees
2.0
May 17, 2025
Verified userLinkedIn confirmedUsed 2 or more years
Implementation fees were not in the first number
The implementation fee was quoted after we had agreed the per employee rate and it was a substantial percentage of the annual subscription. It is apparently standard. It was not in the number I took to my board and that was an uncomfortable meeting.
Pros
Multi state withholding and reciprocity handled correctly
Cons
Implementation fees arrive after the rate is agreed
Ease of use
Value for money
Customer service
Functionality
Response from the vendorMay 19, 2025
Thank you for sharing this. We take feedback about the service experience seriously and we are sorry yours has not met the standard we set. Your account team has been notified and will reach out to discuss it directly.
5 found this helpful
Ibrahim Larkin
Head of Operations, Trailhead Bicycles
United States·Legal·1 to 10 employees
4.0
Apr 27, 2025
Verified userLinkedIn confirmedUsed 6 to 12 months
Reporting across the whole employee lifecycle
We replaced an applicant tracking system, an HR system, a payroll provider and a time clock vendor. The integrations between those four were a permanent tax and they are gone.
Pros
Reporting across the entire employee lifecycle
Cons
Leaving is a long and deliberately difficult process
Ease of use
Value for money
Customer service
Functionality
5 found this helpful
Vikram Petrov
Studio Director, Blackstone Contracting
United States·Marketing·1 to 10 employees
2.0
Feb 25, 2025
Verified userUsed 2 or more years
Getting out took most of a year
I have never experienced sales pressure like it. Calls to my mobile, calls to colleagues who are not decision makers, and a discount that expired every Friday and then reappeared. We bought anyway because the product is good, and the process left a taste that four years has not removed.
Pros
Multi state withholding and reciprocity handled correctly
Cons
Sales pressure is persistent and widely reported
Ease of use
Value for money
Customer service
Functionality
5 found this helpful
Terrence Zamora
Controller, Hillcrest Family Clinic
United States·Construction·1 to 10 employees
4.0
Jan 14, 2025
LinkedIn confirmedUsed 1 to 2 years
It replaced four systems and two integrations
Everything reads and writes the same employee record. No nightly sync, no reconciliation between the HR system and the payroll system, no arguing about which one is right. For eleven hundred people across nine states that architecture is worth real money and it is genuinely rare.
Pros
Reporting across the entire employee lifecycle
Cons
Your experience tracks whichever representative you are assigned
Ease of use
Value for money
Customer service
Functionality
5 found this helpful
Julia Doyle
Finance Manager, Copper Mountain Brewing
United States·Financial services·51 to 200 employees
4.0
Dec 30, 2024
Used 1 to 2 years
It replaced four systems and two integrations
Beti puts the paycheck in front of the employee before the run closes and asks them to check it. Our post payroll corrections went from a couple of dozen a cycle to almost none, because the person who knows their hours are wrong is the person now looking at them.
Pros
Complex time and union rules it can genuinely express
Cons
Support quality drops noticeably after implementation
Ease of use
Value for money
Customer service
Functionality
5 found this helpful
Aaron Adeyemi
Office Manager, Foundry Road Studios
United States·Healthcare·1 to 10 employees
4.0
Nov 11, 2024
Verified userLinkedIn confirmedUsed 6 to 12 months
One database means one version of a person
I can report on a requisition through to a hire, through to their pay and performance history, in one query. When we ran systems for each stage that question genuinely could not be answered.
Pros
Reporting across the entire employee lifecycle
Cons
Sales pressure is persistent and widely reported
Ease of use
Value for money
Customer service
Functionality
5 found this helpful
Wendy Nguyen
Finance Manager, Meridian Dental Group
Canada·Retail·11 to 50 employees
5.0
Sep 9, 2024
Verified userUsed less than 6 months
Reporting across the whole employee lifecycle
Beti puts the paycheck in front of the employee before the run closes and asks them to check it. Our post payroll corrections went from a couple of dozen a cycle to almost none, because the person who knows their hours are wrong is the person now looking at them.
Pros
Reporting across the entire employee lifecycle
Cons
Support quality drops noticeably after implementation
Ease of use
Value for money
Customer service
Functionality
5 found this helpful
Joelle Choi
People Operations Lead, Copper Mountain Brewing
Other·Healthcare·1 to 10 employees
2.0
Aug 14, 2024
Verified userUsed 2 or more years
The sales process was relentless
I have never experienced sales pressure like it. Calls to my mobile, calls to colleagues who are not decision makers, and a discount that expired every Friday and then reappeared. We bought anyway because the product is good, and the process left a taste that four years has not removed.
Pros
Complex time and union rules it can genuinely express
Cons
Support quality drops noticeably after implementation
Ease of use
Value for money
Customer service
Functionality
5 found this helpful
Yara Sandoval
Controller, Bluewater Consulting
United States·Financial services·1 to 10 employees
5.0
Aug 8, 2024
LinkedIn confirmedUsed 2 or more years
Beti cut our payroll corrections to almost none
Multi state withholding including reciprocity is handled correctly. I watched a previous system get Illinois and Iowa wrong for two quarters and it cost us in amended returns. This has not been wrong once in four years.
Pros
Complex time and union rules it can genuinely express
Cons
Implementation fees arrive after the rate is agreed
Ease of use
Value for money
Customer service
Functionality
5 found this helpful
Liam Winters
Founder, Tidewater Marine Services
United States·Software·500+ employees
3.0
Jul 2, 2026
Verified userLinkedIn confirmedUsed 2 or more years
Powerful platform, exhausting relationship
Our first representative was excellent. She left and the replacement took months to understand our setup, during which everything got slower. The platform did not change and our experience of it changed completely.
Pros
Reporting across the entire employee lifecycle
Cons
Leaving is a long and deliberately difficult process
Ease of use
Value for money
Customer service
Functionality
Response from the vendorJul 5, 2026
Thank you for sharing this. We take feedback about the service experience seriously and we are sorry yours has not met the standard we set. Your account team has been notified and will reach out to discuss it directly.
4 found this helpful
Tobias Kearney
Owner, Willow & Ash Salons
United States·Ecommerce·51 to 200 employees
2.0
Jun 26, 2026
Used 1 to 2 years
Implementation fees were not in the first number
Support was responsive during implementation and has been poor since. Tickets sit, the representative changes without notice, and getting to someone who understands a complex payroll question takes escalation and days. For a system running payroll for eleven hundred people that is the wrong risk profile.
Pros
Reporting across the entire employee lifecycle
Cons
Sales pressure is persistent and widely reported
Ease of use
Value for money
Customer service
Functionality
4 found this helpful
Amara Castillo
Director of Finance, Redbrick Property Group
United States·Manufacturing·1 to 10 employees
4.0
Feb 17, 2026
Verified userLinkedIn confirmedUsed 2 or more years
One database means one version of a person
I can report on a requisition through to a hire, through to their pay and performance history, in one query. When we ran systems for each stage that question genuinely could not be answered.
Pros
Multi state withholding and reciprocity handled correctly
Cons
Support quality drops noticeably after implementation
Ease of use
Value for money
Customer service
Functionality
4 found this helpful
Celeste Moreau
Managing Partner, Granite Peak Roofing
United States·Education·500+ employees
4.0
Dec 20, 2025
Verified userUsed 2 or more years
Beti cut our payroll corrections to almost none
Our time rules involve union schedules, shift differentials and premium overtime. Paycom expresses all of it. Two other vendors in the evaluation told us we would need a workaround.
Pros
A true single database across payroll, HR, time and talent
Cons
Leaving is a long and deliberately difficult process
Ease of use
Value for money
Customer service
Functionality
4 found this helpful
Fiona Sandoval
Studio Director, Copper Mountain Brewing
United States·Hospitality·500+ employees
2.0
Sep 30, 2025
Used 6 to 12 months
The demo was not the product we got
Several things demonstrated to us behaved differently in our configuration, and the answer was that we needed a module we had not bought. Nothing was technically untrue in the demo. It was not the whole picture either, and I would record the demo next time.
Pros
A true single database across payroll, HR, time and talent
Cons
Leaving is a long and deliberately difficult process
Ease of use
Value for money
Customer service
Functionality
4 found this helpful
Jorge Sandoval
Office Manager, Harborline Supply
United States·Education·11 to 50 employees
1.0
Sep 24, 2025
LinkedIn confirmedUsed 6 to 12 months
Support quality fell off a cliff
Support was responsive during implementation and has been poor since. Tickets sit, the representative changes without notice, and getting to someone who understands a complex payroll question takes escalation and days. For a system running payroll for eleven hundred people that is the wrong risk profile.
Pros
Beti employee payroll review that measurably cuts corrections
Cons
Implementation fees arrive after the rate is agreed
Ease of use
Value for money
Customer service
Functionality
Response from the vendorOct 1, 2025
We appreciate the detail here. Implementation scope and pricing should be clear before any agreement is signed, and we are sorry that was not your experience. Please contact us so we can review what happened.
4 found this helpful
Greta Villanueva
Sales Director, Redbrick Property Group
United States·Marketing·11 to 50 employees
1.0
Sep 7, 2025
Verified userUsed less than 6 months
Support quality fell off a cliff
I have never experienced sales pressure like it. Calls to my mobile, calls to colleagues who are not decision makers, and a discount that expired every Friday and then reappeared. We bought anyway because the product is good, and the process left a taste that four years has not removed.
Pros
Replaces several systems and the integrations between them
Cons
Support quality drops noticeably after implementation
Ease of use
Value for money
Customer service
Functionality
4 found this helpful
Percy Grant
Studio Director, Silverbirch Accounting
United States·Healthcare·1 to 10 employees
4.0
Sep 5, 2025
Verified userLinkedIn confirmedUsed 6 to 12 months
Multi state withholding it gets right
Our time rules involve union schedules, shift differentials and premium overtime. Paycom expresses all of it. Two other vendors in the evaluation told us we would need a workaround.
Pros
Beti employee payroll review that measurably cuts corrections
Cons
Implementation fees arrive after the rate is agreed
Canada
United States