Verified userLinkedIn confirmedUsed 2 or more years
It replaced four systems and two integrations
We replaced an applicant tracking system, an HR system, a payroll provider and a time clock vendor. The integrations between those four were a permanent tax and they are gone.
Pros
Replaces several systems and the integrations between them
Cons
Sales pressure is persistent and widely reported
Ease of use
Value for money
Customer service
Functionality
3 found this helpful
Theo Hammond
Controller, Granite Peak Roofing
Canada·Marketing·11 to 50 employees
1.0
Mar 31, 2026
LinkedIn confirmedUsed 2 or more years
Support quality fell off a cliff
I have never experienced sales pressure like it. Calls to my mobile, calls to colleagues who are not decision makers, and a discount that expired every Friday and then reappeared. We bought anyway because the product is good, and the process left a taste that four years has not removed.
Pros
Complex time and union rules it can genuinely express
Cons
Support quality drops noticeably after implementation
Ease of use
Value for money
Customer service
Functionality
Response from the vendorApr 7, 2026
Thank you for sharing this. We take feedback about the service experience seriously and we are sorry yours has not met the standard we set. Your account team has been notified and will reach out to discuss it directly.
2 found this helpful
Zara Ortiz
Director of Finance, Falcon Ridge Landscaping
United States·Construction·1 to 10 employees
3.0
Feb 1, 2026
Used less than 6 months
Powerful platform, exhausting relationship
This is not a vendor task. We assigned two people substantially full time for four months and that was the right call. Companies I have spoken to who treated it as something the vendor does are the ones with the horror stories.
Pros
Complex time and union rules it can genuinely express
Cons
Leaving is a long and deliberately difficult process
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Amara Raghavan
Director of Finance, Maplewood Childcare
Canada·Education·1 to 10 employees
5.0
Dec 12, 2025
Verified userLinkedIn confirmedUsed 6 to 12 months
One database means one version of a person
We replaced an applicant tracking system, an HR system, a payroll provider and a time clock vendor. The integrations between those four were a permanent tax and they are gone.
Pros
Multi state withholding and reciprocity handled correctly
Cons
Support quality drops noticeably after implementation
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Quinn Harrington
Founder, Granite Peak Roofing
United States·Professional services·11 to 50 employees
1.0
Sep 1, 2025
Verified userLinkedIn confirmedUsed 2 or more years
Implementation fees were not in the first number
I have never experienced sales pressure like it. Calls to my mobile, calls to colleagues who are not decision makers, and a discount that expired every Friday and then reappeared. We bought anyway because the product is good, and the process left a taste that four years has not removed.
Pros
A true single database across payroll, HR, time and talent
Cons
Your experience tracks whichever representative you are assigned
Ease of use
Value for money
Customer service
Functionality
Response from the vendorSep 7, 2025
We appreciate the detail here. Implementation scope and pricing should be clear before any agreement is signed, and we are sorry that was not your experience. Please contact us so we can review what happened.
2 found this helpful
Preston Montoya
People Operations Lead, Foundry Road Studios
Canada·Real estate·1 to 10 employees
5.0
May 4, 2025
Verified userLinkedIn confirmedUsed 2 or more years
Multi state withholding it gets right
I can report on a requisition through to a hire, through to their pay and performance history, in one query. When we ran systems for each stage that question genuinely could not be answered.
Pros
Reporting across the entire employee lifecycle
Cons
No published pricing, so every buyer negotiates blind
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Rosalind Quigley
Controller, Kestrel Analytics
Canada·Accounting·11 to 50 employees
5.0
Apr 25, 2025
Verified userUsed less than 6 months
It replaced four systems and two integrations
Beti puts the paycheck in front of the employee before the run closes and asks them to check it. Our post payroll corrections went from a couple of dozen a cycle to almost none, because the person who knows their hours are wrong is the person now looking at them.
Pros
Replaces several systems and the integrations between them
Cons
Your experience tracks whichever representative you are assigned
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Denise Castellanos
Founder, Beacon Legal Partners
United States·Professional services·1 to 10 employees
5.0
Nov 16, 2024
Verified userUsed 2 or more years
Reporting across the whole employee lifecycle
We replaced an applicant tracking system, an HR system, a payroll provider and a time clock vendor. The integrations between those four were a permanent tax and they are gone.
Pros
Multi state withholding and reciprocity handled correctly
Cons
Leaving is a long and deliberately difficult process
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Katherine Villanueva
Sales Director, Copper Mountain Brewing
United States·Legal·201 to 500 employees
3.0
Oct 10, 2024
LinkedIn confirmedUsed less than 6 months
Implementation is a staffed project
The technology is genuinely good and dealing with the company is tiring. Constant outreach to buy more modules, pressure at renewal, and a sense that you are always mid sales cycle even four years in. Both things are true at once and prospective buyers should know that.
Pros
Beti employee payroll review that measurably cuts corrections
Cons
Implementation fees arrive after the rate is agreed
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Margot Raghavan
Director of Finance, Lantern Creative
Other·Healthcare·1 to 10 employees
4.0
Apr 17, 2026
Verified userUsed 2 or more years
It replaced four systems and two integrations
I can report on a requisition through to a hire, through to their pay and performance history, in one query. When we ran systems for each stage that question genuinely could not be answered.
Pros
Multi state withholding and reciprocity handled correctly
Cons
Support quality drops noticeably after implementation
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Priya Doyle
Operations Manager, Foundry Road Studios
Canada·Software·51 to 200 employees
2.0
Feb 26, 2026
Verified userLinkedIn confirmedUsed less than 6 months
The demo was not the product we got
Support was responsive during implementation and has been poor since. Tickets sit, the representative changes without notice, and getting to someone who understands a complex payroll question takes escalation and days. For a system running payroll for eleven hundred people that is the wrong risk profile.
Pros
Multi state withholding and reciprocity handled correctly
Cons
Sales pressure is persistent and widely reported
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Kevin Kowalski
Bookkeeper, Willow & Ash Salons
United States·Legal·1 to 10 employees
1.0
Feb 2, 2026
Verified userLinkedIn confirmedUsed 1 to 2 years
Implementation fees were not in the first number
We decided to leave and it took nine months. Data extraction was slow, the file we eventually received needed heavy transformation, and we were billed through a notice period after we had stopped using it. Going in took six weeks. That asymmetry is deliberate.
Pros
A true single database across payroll, HR, time and talent
Cons
Your experience tracks whichever representative you are assigned
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Mabel Menon
Project Manager, Harborline Supply
Canada·Construction·1 to 10 employees
4.0
Jan 12, 2026
Used 2 or more years
Beti cut our payroll corrections to almost none
I can report on a requisition through to a hire, through to their pay and performance history, in one query. When we ran systems for each stage that question genuinely could not be answered.
Pros
Beti employee payroll review that measurably cuts corrections
Cons
Sales pressure is persistent and widely reported
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Rosa Lin
Owner, Tidewater Marine Services
United States·Manufacturing·11 to 50 employees
5.0
Oct 15, 2025
Verified userLinkedIn confirmedUsed 2 or more years
Complex time rules it can actually express
Beti puts the paycheck in front of the employee before the run closes and asks them to check it. Our post payroll corrections went from a couple of dozen a cycle to almost none, because the person who knows their hours are wrong is the person now looking at them.
Pros
Replaces several systems and the integrations between them
Cons
Leaving is a long and deliberately difficult process
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Caleb Thornton
Director of Finance, Cedar & Vine Interiors
United States·Financial services·51 to 200 employees
5.0
Aug 11, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
One database means one version of a person
Everything reads and writes the same employee record. No nightly sync, no reconciliation between the HR system and the payroll system, no arguing about which one is right. For eleven hundred people across nine states that architecture is worth real money and it is genuinely rare.
Pros
Beti employee payroll review that measurably cuts corrections
Cons
Leaving is a long and deliberately difficult process
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Rosalind Nakamura
Operations Manager, Northgate Logistics
United States·Financial services·201 to 500 employees
5.0
May 24, 2025
LinkedIn confirmedUsed 6 to 12 months
Beti cut our payroll corrections to almost none
Multi state withholding including reciprocity is handled correctly. I watched a previous system get Illinois and Iowa wrong for two quarters and it cost us in amended returns. This has not been wrong once in four years.
Pros
Beti employee payroll review that measurably cuts corrections
Cons
Support quality drops noticeably after implementation
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Julius Menon
Accountant, Lantern Creative
United States·Transport and logistics·11 to 50 employees
2.0
Jan 24, 2025
Verified userLinkedIn confirmedUsed less than 6 months
Implementation fees were not in the first number
We decided to leave and it took nine months. Data extraction was slow, the file we eventually received needed heavy transformation, and we were billed through a notice period after we had stopped using it. Going in took six weeks. That asymmetry is deliberate.
Pros
Reporting across the entire employee lifecycle
Cons
Your experience tracks whichever representative you are assigned
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Victor Nasser
Head of Operations, Fairview Veterinary
United States·Hospitality·1 to 10 employees
4.0
Dec 12, 2024
Verified userUsed 1 to 2 years
Complex time rules it can actually express
Our time rules involve union schedules, shift differentials and premium overtime. Paycom expresses all of it. Two other vendors in the evaluation told us we would need a workaround.
Pros
Multi state withholding and reciprocity handled correctly
Cons
Implementation fees arrive after the rate is agreed
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Marisol Rowan
Chief of Staff, Bluewater Consulting
United States·Healthcare·1 to 10 employees
4.0
Nov 3, 2024
Verified userLinkedIn confirmedUsed less than 6 months
Multi state withholding it gets right
Multi state withholding including reciprocity is handled correctly. I watched a previous system get Illinois and Iowa wrong for two quarters and it cost us in amended returns. This has not been wrong once in four years.
Pros
Replaces several systems and the integrations between them
Cons
Sales pressure is persistent and widely reported
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Quinn Lin
HR Manager, Prairie Rose Bakery
United States·Real estate·11 to 50 employees
4.0
Aug 25, 2024
Verified userLinkedIn confirmedUsed less than 6 months
Reporting across the whole employee lifecycle
Our time rules involve union schedules, shift differentials and premium overtime. Paycom expresses all of it. Two other vendors in the evaluation told us we would need a workaround.
United States
Canada