Our time rules involve union schedules, shift differentials and premium overtime. Paycom expresses all of it. Two other vendors in the evaluation told us we would need a workaround.
Pros
Replaces several systems and the integrations between them
Cons
Leaving is a long and deliberately difficult process
Ease of use
Value for money
Customer service
Functionality
26 found this helpful
Jonathan Ortiz
Bookkeeper, Ironwood Fabrication
United States·Hospitality·11 to 50 employees
4.0
Dec 2, 2025
Verified userUsed 2 or more years
It replaced four systems and two integrations
Beti puts the paycheck in front of the employee before the run closes and asks them to check it. Our post payroll corrections went from a couple of dozen a cycle to almost none, because the person who knows their hours are wrong is the person now looking at them.
Pros
Reporting across the entire employee lifecycle
Cons
Sales pressure is persistent and widely reported
Ease of use
Value for money
Customer service
Functionality
26 found this helpful
Carmen Bell
Studio Director, Maplewood Childcare
United States·Transport and logistics·1 to 10 employees
4.0
Nov 13, 2025
Verified userLinkedIn confirmedUsed 6 to 12 months
Beti cut our payroll corrections to almost none
Multi state withholding including reciprocity is handled correctly. I watched a previous system get Illinois and Iowa wrong for two quarters and it cost us in amended returns. This has not been wrong once in four years.
Pros
Reporting across the entire employee lifecycle
Cons
Support quality drops noticeably after implementation
Ease of use
Value for money
Customer service
Functionality
26 found this helpful
Simon Vasquez
Director of Finance, Maplewood Childcare
United States·Marketing·1 to 10 employees
4.0
Feb 6, 2025
Verified userLinkedIn confirmedUsed 2 or more years
Reporting across the whole employee lifecycle
I can report on a requisition through to a hire, through to their pay and performance history, in one query. When we ran systems for each stage that question genuinely could not be answered.
Pros
Reporting across the entire employee lifecycle
Cons
Sales pressure is persistent and widely reported
Ease of use
Value for money
Customer service
Functionality
26 found this helpful
Portia Okafor
Studio Director, Trailhead Bicycles
Canada·Ecommerce·201 to 500 employees
4.0
Nov 11, 2024
Verified userUsed less than 6 months
One database means one version of a person
Our time rules involve union schedules, shift differentials and premium overtime. Paycom expresses all of it. Two other vendors in the evaluation told us we would need a workaround.
Pros
Beti employee payroll review that measurably cuts corrections
Cons
Sales pressure is persistent and widely reported
Ease of use
Value for money
Customer service
Functionality
26 found this helpful
Patrick Stavros
People Operations Lead, Sandbar Hospitality
United States·Real estate·51 to 200 employees
4.0
Jan 24, 2025
Verified userUsed 6 to 12 months
One database means one version of a person
I can report on a requisition through to a hire, through to their pay and performance history, in one query. When we ran systems for each stage that question genuinely could not be answered.
Pros
Reporting across the entire employee lifecycle
Cons
Support quality drops noticeably after implementation
Ease of use
Value for money
Customer service
Functionality
25 found this helpful
Ingrid Mahoney
HR Manager, Sandbar Hospitality
United States·Healthcare·11 to 50 employees
4.0
Jan 11, 2025
Verified userUsed 6 to 12 months
Beti cut our payroll corrections to almost none
Everything reads and writes the same employee record. No nightly sync, no reconciliation between the HR system and the payroll system, no arguing about which one is right. For eleven hundred people across nine states that architecture is worth real money and it is genuinely rare.
Pros
Complex time and union rules it can genuinely express
Cons
Your experience tracks whichever representative you are assigned
Ease of use
Value for money
Customer service
Functionality
25 found this helpful
Wesley Hollis
Operations Manager, Granite Peak Roofing
United States·Legal·11 to 50 employees
2.0
Oct 5, 2024
Used 1 to 2 years
The demo was not the product we got
We decided to leave and it took nine months. Data extraction was slow, the file we eventually received needed heavy transformation, and we were billed through a notice period after we had stopped using it. Going in took six weeks. That asymmetry is deliberate.
Pros
Reporting across the entire employee lifecycle
Cons
No published pricing, so every buyer negotiates blind
Ease of use
Value for money
Customer service
Functionality
25 found this helpful
Everett Menon
VP of Sales, Prairie Rose Bakery
United States·Real estate·51 to 200 employees
3.0
Jul 24, 2024
Verified userLinkedIn confirmedUsed 6 to 12 months
The price depends on your negotiation
This is not a vendor task. We assigned two people substantially full time for four months and that was the right call. Companies I have spoken to who treated it as something the vendor does are the ones with the horror stories.
Pros
Beti employee payroll review that measurably cuts corrections
Cons
No published pricing, so every buyer negotiates blind
Ease of use
Value for money
Customer service
Functionality
25 found this helpful
Patrick Tanaka
VP of Sales, Tidewater Marine Services
United States·Software·1 to 10 employees
4.0
Jan 20, 2026
Verified userUsed less than 6 months
Beti cut our payroll corrections to almost none
Beti puts the paycheck in front of the employee before the run closes and asks them to check it. Our post payroll corrections went from a couple of dozen a cycle to almost none, because the person who knows their hours are wrong is the person now looking at them.
Pros
Replaces several systems and the integrations between them
Cons
No published pricing, so every buyer negotiates blind
Ease of use
Value for money
Customer service
Functionality
24 found this helpful
Sasha Vasquez
Head of Operations, Copper Mountain Brewing
United States·Construction·500+ employees
1.0
Dec 23, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
Support quality fell off a cliff
I have never experienced sales pressure like it. Calls to my mobile, calls to colleagues who are not decision makers, and a discount that expired every Friday and then reappeared. We bought anyway because the product is good, and the process left a taste that four years has not removed.
Pros
Complex time and union rules it can genuinely express
Cons
Leaving is a long and deliberately difficult process
Ease of use
Value for money
Customer service
Functionality
Response from the vendorDec 30, 2025
Thank you for sharing this. We take feedback about the service experience seriously and we are sorry yours has not met the standard we set. Your account team has been notified and will reach out to discuss it directly.
24 found this helpful
Trevor Jorgensen
Bookkeeper, Fairview Veterinary
Canada·Healthcare·11 to 50 employees
5.0
Sep 29, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
Reporting across the whole employee lifecycle
Multi state withholding including reciprocity is handled correctly. I watched a previous system get Illinois and Iowa wrong for two quarters and it cost us in amended returns. This has not been wrong once in four years.
Pros
Multi state withholding and reciprocity handled correctly
Cons
Your experience tracks whichever representative you are assigned
Ease of use
Value for money
Customer service
Functionality
24 found this helpful
Pablo Emerson
Sales Director, Fairview Veterinary
Canada·Accounting·11 to 50 employees
4.0
May 27, 2026
Verified userUsed 2 or more years
Beti cut our payroll corrections to almost none
Everything reads and writes the same employee record. No nightly sync, no reconciliation between the HR system and the payroll system, no arguing about which one is right. For eleven hundred people across nine states that architecture is worth real money and it is genuinely rare.
Pros
Multi state withholding and reciprocity handled correctly
Cons
Your experience tracks whichever representative you are assigned
Ease of use
Value for money
Customer service
Functionality
23 found this helpful
Percy Jorgensen
Accountant, Granite Peak Roofing
Canada·Ecommerce·11 to 50 employees
2.0
Jul 1, 2025
Used 2 or more years
Getting out took most of a year
The implementation fee was quoted after we had agreed the per employee rate and it was a substantial percentage of the annual subscription. It is apparently standard. It was not in the number I took to my board and that was an uncomfortable meeting.
Pros
Beti employee payroll review that measurably cuts corrections
Cons
Implementation fees arrive after the rate is agreed
Ease of use
Value for money
Customer service
Functionality
23 found this helpful
Priya Zielinski
Finance Manager, Tidewater Marine Services
United States·Software·11 to 50 employees
2.0
Aug 12, 2024
Verified userLinkedIn confirmedUsed 2 or more years
Implementation fees were not in the first number
Support was responsive during implementation and has been poor since. Tickets sit, the representative changes without notice, and getting to someone who understands a complex payroll question takes escalation and days. For a system running payroll for eleven hundred people that is the wrong risk profile.
Pros
Reporting across the entire employee lifecycle
Cons
Support quality drops noticeably after implementation
Ease of use
Value for money
Customer service
Functionality
23 found this helpful
Sanjay Nowak
Operations Manager, Fairview Veterinary
United States·Ecommerce·1 to 10 employees
2.0
Aug 1, 2024
Used 2 or more years
Implementation fees were not in the first number
Support was responsive during implementation and has been poor since. Tickets sit, the representative changes without notice, and getting to someone who understands a complex payroll question takes escalation and days. For a system running payroll for eleven hundred people that is the wrong risk profile.
Pros
Complex time and union rules it can genuinely express
Cons
Leaving is a long and deliberately difficult process
Ease of use
Value for money
Customer service
Functionality
23 found this helpful
Neil Pritchard
Bookkeeper, Prairie Rose Bakery
United States·Hospitality·11 to 50 employees
5.0
Jul 30, 2024
Used 2 or more years
One database means one version of a person
I can report on a requisition through to a hire, through to their pay and performance history, in one query. When we ran systems for each stage that question genuinely could not be answered.
Pros
Replaces several systems and the integrations between them
Cons
Sales pressure is persistent and widely reported
Ease of use
Value for money
Customer service
Functionality
23 found this helpful
Jamal Harrington
Chief of Staff, Copper Mountain Brewing
United States·Manufacturing·11 to 50 employees
2.0
Apr 18, 2026
Used 6 to 12 months
The demo was not the product we got
Support was responsive during implementation and has been poor since. Tickets sit, the representative changes without notice, and getting to someone who understands a complex payroll question takes escalation and days. For a system running payroll for eleven hundred people that is the wrong risk profile.
Pros
Replaces several systems and the integrations between them
Cons
Your experience tracks whichever representative you are assigned
Ease of use
Value for money
Customer service
Functionality
22 found this helpful
Portia Aoki
Operations Manager, Foundry Road Studios
United States·Hospitality·1 to 10 employees
5.0
Jul 5, 2025
LinkedIn confirmedUsed 1 to 2 years
It replaced four systems and two integrations
Everything reads and writes the same employee record. No nightly sync, no reconciliation between the HR system and the payroll system, no arguing about which one is right. For eleven hundred people across nine states that architecture is worth real money and it is genuinely rare.
Pros
Beti employee payroll review that measurably cuts corrections
Cons
Implementation fees arrive after the rate is agreed
Ease of use
Value for money
Customer service
Functionality
22 found this helpful
Sarah Lambert
Bookkeeper, Tidewater Marine Services
United States·Transport and logistics·51 to 200 employees
3.0
Apr 16, 2026
Verified userLinkedIn confirmedUsed less than 6 months
The price depends on your negotiation
This is not a vendor task. We assigned two people substantially full time for four months and that was the right call. Companies I have spoken to who treated it as something the vendor does are the ones with the horror stories.
Pros
A true single database across payroll, HR, time and talent
Cons
Support quality drops noticeably after implementation
Ease of use
Value for money
Customer service
Functionality
Response from the vendorApr 22, 2026
Thank you for sharing this. We take feedback about the service experience seriously and we are sorry yours has not met the standard we set. Your account team has been notified and will reach out to discuss it directly.
United States
Canada