I have never experienced sales pressure like it. Calls to my mobile, calls to colleagues who are not decision makers, and a discount that expired every Friday and then reappeared. We bought anyway because the product is good, and the process left a taste that four years has not removed.
Pros
Replaces several systems and the integrations between them
Cons
Support quality drops noticeably after implementation
Ease of use
Value for money
Customer service
Functionality
21 found this helpful
Spencer Yoon
General Manager, Northgate Logistics
United States·Manufacturing·11 to 50 employees
2.0
Feb 8, 2025
Used 1 to 2 years
The sales process was relentless
The implementation fee was quoted after we had agreed the per employee rate and it was a substantial percentage of the annual subscription. It is apparently standard. It was not in the number I took to my board and that was an uncomfortable meeting.
Pros
Replaces several systems and the integrations between them
Cons
Sales pressure is persistent and widely reported
Ease of use
Value for money
Customer service
Functionality
21 found this helpful
Wyatt Nakashima
Director of Finance, Silverbirch Accounting
United States·Manufacturing·1 to 10 employees
2.0
Oct 31, 2024
Verified userLinkedIn confirmedUsed 6 to 12 months
Implementation fees were not in the first number
Several things demonstrated to us behaved differently in our configuration, and the answer was that we needed a module we had not bought. Nothing was technically untrue in the demo. It was not the whole picture either, and I would record the demo next time.
Pros
Multi state withholding and reciprocity handled correctly
Cons
Your experience tracks whichever representative you are assigned
Ease of use
Value for money
Customer service
Functionality
21 found this helpful
Xander Rooney
People Operations Lead, Aurora Print House
Canada·Construction·1 to 10 employees
5.0
Apr 26, 2026
Verified userLinkedIn confirmedUsed 2 or more years
Multi state withholding it gets right
We replaced an applicant tracking system, an HR system, a payroll provider and a time clock vendor. The integrations between those four were a permanent tax and they are gone.
Pros
A true single database across payroll, HR, time and talent
Cons
Your experience tracks whichever representative you are assigned
Ease of use
Value for money
Customer service
Functionality
20 found this helpful
Valerie Contreras
Bookkeeper, Ironwood Fabrication
Canada·Accounting·1 to 10 employees
3.0
Mar 25, 2026
Verified userLinkedIn confirmedUsed less than 6 months
Powerful platform, exhausting relationship
Our first representative was excellent. She left and the replacement took months to understand our setup, during which everything got slower. The platform did not change and our experience of it changed completely.
Pros
Reporting across the entire employee lifecycle
Cons
No published pricing, so every buyer negotiates blind
Ease of use
Value for money
Customer service
Functionality
20 found this helpful
Rebecca Ponce
Founder, Summit Physio
United States·Hospitality·1 to 10 employees
1.0
Mar 20, 2026
Verified userUsed 2 or more years
Implementation fees were not in the first number
I have never experienced sales pressure like it. Calls to my mobile, calls to colleagues who are not decision makers, and a discount that expired every Friday and then reappeared. We bought anyway because the product is good, and the process left a taste that four years has not removed.
Pros
Multi state withholding and reciprocity handled correctly
Cons
Leaving is a long and deliberately difficult process
Ease of use
Value for money
Customer service
Functionality
20 found this helpful
Tobias Broadbent
Operations Manager, Northern Star Staffing
United States·Education·11 to 50 employees
2.0
Nov 2, 2025
Verified userUsed 6 to 12 months
Implementation fees were not in the first number
Support was responsive during implementation and has been poor since. Tickets sit, the representative changes without notice, and getting to someone who understands a complex payroll question takes escalation and days. For a system running payroll for eleven hundred people that is the wrong risk profile.
Pros
Replaces several systems and the integrations between them
Cons
Your experience tracks whichever representative you are assigned
Ease of use
Value for money
Customer service
Functionality
20 found this helpful
Dominic Crane
VP of Sales, Ironwood Fabrication
United States·Manufacturing·1 to 10 employees
4.0
Aug 22, 2025
Verified userLinkedIn confirmedUsed 2 or more years
Complex time rules it can actually express
Beti puts the paycheck in front of the employee before the run closes and asks them to check it. Our post payroll corrections went from a couple of dozen a cycle to almost none, because the person who knows their hours are wrong is the person now looking at them.
Pros
Replaces several systems and the integrations between them
Cons
Implementation fees arrive after the rate is agreed
Ease of use
Value for money
Customer service
Functionality
20 found this helpful
Mabel Salazar
Project Manager, Aurora Print House
United States·Nonprofit·500+ employees
5.0
Jul 1, 2025
Verified userUsed less than 6 months
Multi state withholding it gets right
Everything reads and writes the same employee record. No nightly sync, no reconciliation between the HR system and the payroll system, no arguing about which one is right. For eleven hundred people across nine states that architecture is worth real money and it is genuinely rare.
Pros
Replaces several systems and the integrations between them
Cons
No published pricing, so every buyer negotiates blind
Ease of use
Value for money
Customer service
Functionality
20 found this helpful
Felicia Harrington
HR Manager, Sandbar Hospitality
United States·Legal·11 to 50 employees
4.0
Apr 6, 2025
Verified userUsed 1 to 2 years
Reporting across the whole employee lifecycle
Everything reads and writes the same employee record. No nightly sync, no reconciliation between the HR system and the payroll system, no arguing about which one is right. For eleven hundred people across nine states that architecture is worth real money and it is genuinely rare.
Pros
Complex time and union rules it can genuinely express
Cons
Your experience tracks whichever representative you are assigned
Ease of use
Value for money
Customer service
Functionality
20 found this helpful
Wendy Bell
Sales Director, Blackstone Contracting
United States·Financial services·1 to 10 employees
4.0
Jan 22, 2026
Verified userLinkedIn confirmedUsed 2 or more years
Reporting across the whole employee lifecycle
Beti puts the paycheck in front of the employee before the run closes and asks them to check it. Our post payroll corrections went from a couple of dozen a cycle to almost none, because the person who knows their hours are wrong is the person now looking at them.
Pros
Reporting across the entire employee lifecycle
Cons
Leaving is a long and deliberately difficult process
Ease of use
Value for money
Customer service
Functionality
19 found this helpful
Dana Nowak
People Operations Lead, Maplewood Childcare
United States·Construction·11 to 50 employees
2.0
Nov 21, 2025
Verified userLinkedIn confirmedUsed 2 or more years
The demo was not the product we got
The implementation fee was quoted after we had agreed the per employee rate and it was a substantial percentage of the annual subscription. It is apparently standard. It was not in the number I took to my board and that was an uncomfortable meeting.
Pros
Beti employee payroll review that measurably cuts corrections
Cons
Support quality drops noticeably after implementation
Ease of use
Value for money
Customer service
Functionality
19 found this helpful
Bruno Bhatt
Director of Finance, Northern Star Staffing
United States·Professional services·1 to 10 employees
5.0
Oct 23, 2025
Verified userUsed 6 to 12 months
One database means one version of a person
Beti puts the paycheck in front of the employee before the run closes and asks them to check it. Our post payroll corrections went from a couple of dozen a cycle to almost none, because the person who knows their hours are wrong is the person now looking at them.
Pros
Beti employee payroll review that measurably cuts corrections
Cons
Your experience tracks whichever representative you are assigned
Ease of use
Value for money
Customer service
Functionality
19 found this helpful
Kevin Rowan
Managing Partner, Maplewood Childcare
United States·Accounting·51 to 200 employees
2.0
Jun 13, 2025
Used less than 6 months
Getting out took most of a year
Several things demonstrated to us behaved differently in our configuration, and the answer was that we needed a module we had not bought. Nothing was technically untrue in the demo. It was not the whole picture either, and I would record the demo next time.
Pros
Beti employee payroll review that measurably cuts corrections
Cons
Sales pressure is persistent and widely reported
Ease of use
Value for money
Customer service
Functionality
Response from the vendorJun 18, 2025
We appreciate the detail here. Implementation scope and pricing should be clear before any agreement is signed, and we are sorry that was not your experience. Please contact us so we can review what happened.
19 found this helpful
Nadia Dubois
Operations Manager, Northgate Logistics
United States·Financial services·51 to 200 employees
5.0
Jun 8, 2025
Verified userLinkedIn confirmedUsed 2 or more years
It replaced four systems and two integrations
I can report on a requisition through to a hire, through to their pay and performance history, in one query. When we ran systems for each stage that question genuinely could not be answered.
Pros
A true single database across payroll, HR, time and talent
Cons
Sales pressure is persistent and widely reported
Ease of use
Value for money
Customer service
Functionality
19 found this helpful
Ines Ghosh
Operations Manager, Redbrick Property Group
United States·Professional services·51 to 200 employees
4.0
May 27, 2025
Verified userUsed 1 to 2 years
One database means one version of a person
Our time rules involve union schedules, shift differentials and premium overtime. Paycom expresses all of it. Two other vendors in the evaluation told us we would need a workaround.
Pros
Replaces several systems and the integrations between them
Cons
Support quality drops noticeably after implementation
Ease of use
Value for money
Customer service
Functionality
19 found this helpful
Dana Hutchins
Accountant, Lantern Creative
United States·Real estate·1 to 10 employees
2.0
Mar 6, 2025
Verified userUsed less than 6 months
Implementation fees were not in the first number
Several things demonstrated to us behaved differently in our configuration, and the answer was that we needed a module we had not bought. Nothing was technically untrue in the demo. It was not the whole picture either, and I would record the demo next time.
Pros
Multi state withholding and reciprocity handled correctly
Cons
Leaving is a long and deliberately difficult process
Ease of use
Value for money
Customer service
Functionality
19 found this helpful
Adrian Buchanan
General Manager, Northern Star Staffing
United States·Ecommerce·1 to 10 employees
4.0
Jun 18, 2026
Verified userUsed 2 or more years
It replaced four systems and two integrations
Everything reads and writes the same employee record. No nightly sync, no reconciliation between the HR system and the payroll system, no arguing about which one is right. For eleven hundred people across nine states that architecture is worth real money and it is genuinely rare.
Pros
A true single database across payroll, HR, time and talent
Cons
Implementation fees arrive after the rate is agreed
Ease of use
Value for money
Customer service
Functionality
18 found this helpful
Trisha Menon
Practice Manager, Trailhead Bicycles
United States·Education·11 to 50 employees
3.0
Feb 25, 2026
Verified userUsed 1 to 2 years
Your representative is the product
This is not a vendor task. We assigned two people substantially full time for four months and that was the right call. Companies I have spoken to who treated it as something the vendor does are the ones with the horror stories.
Pros
Multi state withholding and reciprocity handled correctly
Cons
Implementation fees arrive after the rate is agreed
Ease of use
Value for money
Customer service
Functionality
18 found this helpful
Harold Cisneros
Director of Finance, Harborline Supply
United States·Transport and logistics·1 to 10 employees
5.0
Sep 15, 2025
Verified userUsed 6 to 12 months
It replaced four systems and two integrations
Multi state withholding including reciprocity is handled correctly. I watched a previous system get Illinois and Iowa wrong for two quarters and it cost us in amended returns. This has not been wrong once in four years.
Pros
Multi state withholding and reciprocity handled correctly
Cons
Your experience tracks whichever representative you are assigned
United States
Canada