Beti puts the paycheck in front of the employee before the run closes and asks them to check it. Our post payroll corrections went from a couple of dozen a cycle to almost none, because the person who knows their hours are wrong is the person now looking at them.
Pros
Complex time and union rules it can genuinely express
Cons
No published pricing, so every buyer negotiates blind
Ease of use
Value for money
Customer service
Functionality
18 found this helpful
Portia Quigley
Sales Director, Willow & Ash Salons
United States·Ecommerce·11 to 50 employees
5.0
May 3, 2025
LinkedIn confirmedUsed 6 to 12 months
One database means one version of a person
Multi state withholding including reciprocity is handled correctly. I watched a previous system get Illinois and Iowa wrong for two quarters and it cost us in amended returns. This has not been wrong once in four years.
Pros
Multi state withholding and reciprocity handled correctly
Cons
Implementation fees arrive after the rate is agreed
Ease of use
Value for money
Customer service
Functionality
18 found this helpful
Mireille Hammond
Founder, Coastline Outfitters
United States·Education·1 to 10 employees
2.0
Nov 8, 2024
Verified userUsed 2 or more years
The sales process was relentless
Support was responsive during implementation and has been poor since. Tickets sit, the representative changes without notice, and getting to someone who understands a complex payroll question takes escalation and days. For a system running payroll for eleven hundred people that is the wrong risk profile.
Pros
Replaces several systems and the integrations between them
Cons
Your experience tracks whichever representative you are assigned
Ease of use
Value for money
Customer service
Functionality
18 found this helpful
Ibrahim Guerrero
General Manager, Blackstone Contracting
Canada·Retail·1 to 10 employees
3.0
Jul 26, 2024
Verified userLinkedIn confirmedUsed 6 to 12 months
The price depends on your negotiation
There is no published price so you cannot benchmark without doing the work. We got quotes from three competitors first and used them, and I am confident we pay less than a similar company that did not. That is a strange way to buy software.
Pros
Multi state withholding and reciprocity handled correctly
Cons
No published pricing, so every buyer negotiates blind
Ease of use
Value for money
Customer service
Functionality
18 found this helpful
Bianca Larkin
Owner, Ironwood Fabrication
United States·Manufacturing·1 to 10 employees
3.0
May 23, 2026
Verified userUsed 6 to 12 months
Implementation is a staffed project
There is no published price so you cannot benchmark without doing the work. We got quotes from three competitors first and used them, and I am confident we pay less than a similar company that did not. That is a strange way to buy software.
Pros
Multi state withholding and reciprocity handled correctly
Cons
No published pricing, so every buyer negotiates blind
Ease of use
Value for money
Customer service
Functionality
Response from the vendorMay 27, 2026
Thank you for sharing this. We take feedback about the service experience seriously and we are sorry yours has not met the standard we set. Your account team has been notified and will reach out to discuss it directly.
17 found this helpful
Esther Vance
Sales Director, Willow & Ash Salons
United States·Transport and logistics·11 to 50 employees
3.0
Apr 12, 2025
Verified userLinkedIn confirmedUsed less than 6 months
Implementation is a staffed project
This is not a vendor task. We assigned two people substantially full time for four months and that was the right call. Companies I have spoken to who treated it as something the vendor does are the ones with the horror stories.
Pros
Beti employee payroll review that measurably cuts corrections
Cons
Sales pressure is persistent and widely reported
Ease of use
Value for money
Customer service
Functionality
17 found this helpful
Tanya Hollis
Owner, Hillcrest Family Clinic
United States·Legal·11 to 50 employees
5.0
Mar 17, 2025
LinkedIn confirmedUsed 2 or more years
Reporting across the whole employee lifecycle
Multi state withholding including reciprocity is handled correctly. I watched a previous system get Illinois and Iowa wrong for two quarters and it cost us in amended returns. This has not been wrong once in four years.
Pros
Replaces several systems and the integrations between them
Cons
Leaving is a long and deliberately difficult process
Ease of use
Value for money
Customer service
Functionality
17 found this helpful
Ophelia Harrington
Sales Director, Trailhead Bicycles
Canada·Retail·11 to 50 employees
3.0
Nov 9, 2024
Verified userUsed 6 to 12 months
Powerful platform, exhausting relationship
This is not a vendor task. We assigned two people substantially full time for four months and that was the right call. Companies I have spoken to who treated it as something the vendor does are the ones with the horror stories.
Pros
Complex time and union rules it can genuinely express
Cons
Support quality drops noticeably after implementation
Ease of use
Value for money
Customer service
Functionality
Response from the vendorNov 16, 2024
Thank you for sharing this. We take feedback about the service experience seriously and we are sorry yours has not met the standard we set. Your account team has been notified and will reach out to discuss it directly.
17 found this helpful
Xander Tran
VP of Sales, Lantern Creative
Canada·Legal·500+ employees
4.0
Sep 29, 2024
Verified userLinkedIn confirmedUsed 6 to 12 months
Beti cut our payroll corrections to almost none
Everything reads and writes the same employee record. No nightly sync, no reconciliation between the HR system and the payroll system, no arguing about which one is right. For eleven hundred people across nine states that architecture is worth real money and it is genuinely rare.
Pros
Complex time and union rules it can genuinely express
Cons
Your experience tracks whichever representative you are assigned
Ease of use
Value for money
Customer service
Functionality
17 found this helpful
Greta Gallagher
Sales Director, Redbrick Property Group
Canada·Real estate·1 to 10 employees
4.0
Sep 19, 2024
Verified userUsed 6 to 12 months
Multi state withholding it gets right
Everything reads and writes the same employee record. No nightly sync, no reconciliation between the HR system and the payroll system, no arguing about which one is right. For eleven hundred people across nine states that architecture is worth real money and it is genuinely rare.
Pros
Multi state withholding and reciprocity handled correctly
Cons
Your experience tracks whichever representative you are assigned
Ease of use
Value for money
Customer service
Functionality
17 found this helpful
Jonathan Prescott
Accountant, Beacon Legal Partners
United States·Education·51 to 200 employees
5.0
Sep 9, 2024
Verified userUsed 6 to 12 months
Beti cut our payroll corrections to almost none
Beti puts the paycheck in front of the employee before the run closes and asks them to check it. Our post payroll corrections went from a couple of dozen a cycle to almost none, because the person who knows their hours are wrong is the person now looking at them.
Pros
Complex time and union rules it can genuinely express
Cons
Your experience tracks whichever representative you are assigned
Ease of use
Value for money
Customer service
Functionality
17 found this helpful
Sofia Dashwood
HR Manager, Cedar & Vine Interiors
United States·Transport and logistics·11 to 50 employees
4.0
Jan 5, 2026
Verified userLinkedIn confirmedUsed 2 or more years
Reporting across the whole employee lifecycle
Our time rules involve union schedules, shift differentials and premium overtime. Paycom expresses all of it. Two other vendors in the evaluation told us we would need a workaround.
Pros
Replaces several systems and the integrations between them
Cons
No published pricing, so every buyer negotiates blind
Ease of use
Value for money
Customer service
Functionality
16 found this helpful
Ursula Xu
Director of Finance, Coastline Outfitters
Canada·Legal·201 to 500 employees
4.0
Dec 22, 2025
Verified userUsed 6 to 12 months
Beti cut our payroll corrections to almost none
Multi state withholding including reciprocity is handled correctly. I watched a previous system get Illinois and Iowa wrong for two quarters and it cost us in amended returns. This has not been wrong once in four years.
Pros
A true single database across payroll, HR, time and talent
Cons
No published pricing, so every buyer negotiates blind
Ease of use
Value for money
Customer service
Functionality
16 found this helpful
Imani Dupont
General Manager, Beacon Legal Partners
United States·Healthcare·11 to 50 employees
1.0
Jan 17, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
The sales process was relentless
I have never experienced sales pressure like it. Calls to my mobile, calls to colleagues who are not decision makers, and a discount that expired every Friday and then reappeared. We bought anyway because the product is good, and the process left a taste that four years has not removed.
Pros
Reporting across the entire employee lifecycle
Cons
Leaving is a long and deliberately difficult process
Ease of use
Value for money
Customer service
Functionality
Response from the vendorJan 20, 2025
Thank you for sharing this. We take feedback about the service experience seriously and we are sorry yours has not met the standard we set. Your account team has been notified and will reach out to discuss it directly.
16 found this helpful
Preston Harrington
Project Manager, Beacon Legal Partners
United States·Manufacturing·1 to 10 employees
5.0
Jan 9, 2025
Used 6 to 12 months
Reporting across the whole employee lifecycle
I can report on a requisition through to a hire, through to their pay and performance history, in one query. When we ran systems for each stage that question genuinely could not be answered.
Pros
Complex time and union rules it can genuinely express
Cons
Sales pressure is persistent and widely reported
Ease of use
Value for money
Customer service
Functionality
16 found this helpful
Pablo Vargas
Chief of Staff, Copper Mountain Brewing
Canada·Healthcare·201 to 500 employees
5.0
Nov 17, 2024
Verified userLinkedIn confirmedUsed 6 to 12 months
Complex time rules it can actually express
Everything reads and writes the same employee record. No nightly sync, no reconciliation between the HR system and the payroll system, no arguing about which one is right. For eleven hundred people across nine states that architecture is worth real money and it is genuinely rare.
Pros
Complex time and union rules it can genuinely express
Cons
Support quality drops noticeably after implementation
Ease of use
Value for money
Customer service
Functionality
16 found this helpful
Ursula Sandoval
Founder, Summit Physio
United States·Professional services·201 to 500 employees
4.0
Sep 22, 2024
Verified userLinkedIn confirmedUsed 1 to 2 years
Complex time rules it can actually express
Our time rules involve union schedules, shift differentials and premium overtime. Paycom expresses all of it. Two other vendors in the evaluation told us we would need a workaround.
Pros
Replaces several systems and the integrations between them
Cons
Implementation fees arrive after the rate is agreed
Ease of use
Value for money
Customer service
Functionality
16 found this helpful
Wren Rowan
Founder, Tidewater Marine Services
Canada·Construction·201 to 500 employees
4.0
Jul 10, 2026
Verified userLinkedIn confirmedUsed 1 to 2 years
Beti cut our payroll corrections to almost none
We replaced an applicant tracking system, an HR system, a payroll provider and a time clock vendor. The integrations between those four were a permanent tax and they are gone.
Pros
Complex time and union rules it can genuinely express
Cons
Sales pressure is persistent and widely reported
Ease of use
Value for money
Customer service
Functionality
15 found this helpful
Wendy Jimenez
Chief of Staff, Maplewood Childcare
Canada·Construction·11 to 50 employees
2.0
Mar 8, 2026
Verified userLinkedIn confirmedUsed 6 to 12 months
The demo was not the product we got
Support was responsive during implementation and has been poor since. Tickets sit, the representative changes without notice, and getting to someone who understands a complex payroll question takes escalation and days. For a system running payroll for eleven hundred people that is the wrong risk profile.
Pros
Reporting across the entire employee lifecycle
Cons
Support quality drops noticeably after implementation
Ease of use
Value for money
Customer service
Functionality
Response from the vendorMar 15, 2026
We appreciate the detail here. Implementation scope and pricing should be clear before any agreement is signed, and we are sorry that was not your experience. Please contact us so we can review what happened.
15 found this helpful
Nadia Fitzgerald
Project Manager, Redbrick Property Group
United States·Hospitality·51 to 200 employees
4.0
Mar 1, 2026
Verified userLinkedIn confirmedUsed 6 to 12 months
One database means one version of a person
I can report on a requisition through to a hire, through to their pay and performance history, in one query. When we ran systems for each stage that question genuinely could not be answered.
Pros
Complex time and union rules it can genuinely express
Cons
Support quality drops noticeably after implementation
Canada
United States