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Sage Timeslips reviews

3.4(207 reviews)
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Showing 61 to 80 of 207 reviews

Zachary Nguyen

Owner, Willow & Ash Salons

United StatesTransport and logistics1 to 10 employees

4.0

Mar 25, 2026

Used 1 to 2 years

Twelve years in and it still bills right

It is old and I do not care. It bills correctly, every month, and billing correctly is the only thing I need it to do.

Pros

Extremely stable once configured

Cons

Steep learning curve for new timekeepers

Ease of use
Value for money
Customer service
Functionality
22 found this helpful

Mabel Okafor

Controller, Ironwood Fabrication

United StatesHealthcare51 to 200 employees

4.0

Oct 16, 2025

Verified userLinkedIn confirmedUsed 2 or more years

LEDES export kept a corporate client

It is old and I do not care. It bills correctly, every month, and billing correctly is the only thing I need it to do.

Pros

Extremely stable once configured

Cons

Essentially no integrations

Ease of use
Value for money
Customer service
Functionality
22 found this helpful

Christopher Tanaka

Studio Director, Northgate Logistics

United StatesAccounting11 to 50 employees

3.0

Jun 2, 2025

Verified userUsed 2 or more years

Brilliant at billing, hopeless at everything else

Onboarding a new associate takes real training. Not an hour, a proper session and then a month of questions. That is a genuine cost when you are hiring.

Pros

Itemized narrative invoices clients accept

Cons

Little visible product investment

Ease of use
Value for money
Customer service
Functionality

Response from the vendorJun 6, 2025

Thank you for the review. We are sorry to hear about the support experience and would like to look into it. Sage Timeslips continues to receive compatibility and security updates, and we would welcome the chance to discuss your needs directly.

22 found this helpful

Ezra Tanaka

People Operations Lead, Foundry Road Studios

United StatesEcommerce11 to 50 employees

4.0

May 13, 2025

Verified userUsed 6 to 12 months

Our bills stopped getting argued with

Rates by timekeeper, by client, by matter, with overrides that cascade in the right order. I have tried to build this in three other products and none of them could do it without a workaround. For a firm with client specific rate cards it is the whole product.

Pros

Itemized narrative invoices clients accept

Cons

Little visible product investment

Ease of use
Value for money
Customer service
Functionality
22 found this helpful

Meredith Hutchins

Studio Director, Granite Peak Roofing

United StatesFinancial services1 to 10 employees

4.0

Nov 4, 2024

Used 2 or more years

Work in progress review catches everything

We are eleven timekeepers and it handles trust accounting properly, which for a law firm is not optional. The compliance side is genuinely solid.

Pros

Extremely stable once configured

Cons

Steep learning curve for new timekeepers

Ease of use
Value for money
Customer service
Functionality
22 found this helpful

Greta Goldberg

VP of Sales, Granite Peak Roofing

CanadaSoftware1 to 10 employees

5.0

Jul 25, 2024

Verified userUsed 6 to 12 months

Work in progress review catches everything

We are eleven timekeepers and it handles trust accounting properly, which for a law firm is not optional. The compliance side is genuinely solid.

Pros

Extremely stable once configured

Cons

Windows desktop only, hard for remote firms

Ease of use
Value for money
Customer service
Functionality
22 found this helpful

Ibrahim Hutchins

Studio Director, Vertex Machine Works

United StatesLegal51 to 200 employees

5.0

Aug 18, 2025

Verified userLinkedIn confirmedUsed 1 to 2 years

LEDES export kept a corporate client

Work in progress review before anything goes out means a partner can adjust time, write down what should be written down, and see the bill before the client does. That step is where the money is and most tools skip it.

Pros

Work in progress review before billing

Cons

Little visible product investment

Ease of use
Value for money
Customer service
Functionality
20 found this helpful

Julia Pemberton

Office Manager, Harborline Supply

United StatesConstruction201 to 500 employees

4.0

Jul 17, 2025

Verified userLinkedIn confirmedUsed less than 6 months

Twelve years in and it still bills right

It is old and I do not care. It bills correctly, every month, and billing correctly is the only thing I need it to do.

Pros

Trust accounting built in

Cons

Support has declined noticeably

Ease of use
Value for money
Customer service
Functionality
20 found this helpful

Jonathan Aoki

Chief of Staff, Blackstone Contracting

United StatesHealthcare11 to 50 employees

4.0

Jul 17, 2025

Verified userUsed 1 to 2 years

Our bills stopped getting argued with

Work in progress review before anything goes out means a partner can adjust time, write down what should be written down, and see the bill before the client does. That step is where the money is and most tools skip it.

Pros

Trust accounting built in

Cons

Windows desktop only, hard for remote firms

Ease of use
Value for money
Customer service
Functionality
20 found this helpful

Ursula Dubois

People Operations Lead, Blackstone Contracting

CanadaEcommerce11 to 50 employees

2.0

Jul 16, 2025

LinkedIn confirmedUsed 6 to 12 months

The cloud competition has caught up

Support used to be excellent. Now it is a queue, then a script, then an escalation that takes a week. I do not know what changed internally but the difference over five years is stark.

Pros

Work in progress review before billing

Cons

Support has declined noticeably

Ease of use
Value for money
Customer service
Functionality
20 found this helpful

Neil Yamamoto

HR Manager, Trailhead Bicycles

United StatesNonprofit11 to 50 employees

5.0

Apr 18, 2026

Verified userLinkedIn confirmedUsed less than 6 months

Nothing else models our rates correctly

We are eleven timekeepers and it handles trust accounting properly, which for a law firm is not optional. The compliance side is genuinely solid.

Pros

Work in progress review before billing

Cons

Little visible product investment

Ease of use
Value for money
Customer service
Functionality
19 found this helpful

Fiona Crane

Director of Finance, Granite Peak Roofing

United StatesHospitality51 to 200 employees

3.0

Feb 1, 2026

LinkedIn confirmedUsed 1 to 2 years

Great engine, no ecosystem

Zero integrations that matter. Nothing talks to it, there is no app store, and anything you want to connect is a manual export. It is an island.

Pros

Work in progress review before billing

Cons

Windows desktop only, hard for remote firms

Ease of use
Value for money
Customer service
Functionality

Response from the vendorFeb 7, 2026

Thank you for the review. We are sorry to hear about the support experience and would like to look into it. Sage Timeslips continues to receive compatibility and security updates, and we would welcome the chance to discuss your needs directly.

18 found this helpful

Quinn Zielinski

Head of Operations, Falcon Ridge Landscaping

United StatesReal estate11 to 50 employees

4.0

Sep 9, 2025

Verified userLinkedIn confirmedUsed 2 or more years

Nothing else models our rates correctly

We are eleven timekeepers and it handles trust accounting properly, which for a law firm is not optional. The compliance side is genuinely solid.

Pros

Trust accounting built in

Cons

Windows desktop only, hard for remote firms

Ease of use
Value for money
Customer service
Functionality
18 found this helpful

Wendy Jefferson

General Manager, Vertex Machine Works

CanadaManufacturing201 to 500 employees

5.0

Jan 25, 2025

Verified userLinkedIn confirmedUsed 1 to 2 years

LEDES export kept a corporate client

Our invoices are itemized and narrative and clients pay them without a fight. When we trialled a modern cloud tool the bills got vaguer and our realization dropped. We came straight back.

Pros

Extremely stable once configured

Cons

Little visible product investment

Ease of use
Value for money
Customer service
Functionality
18 found this helpful

Yosef Kessler

Project Manager, Fairview Veterinary

CanadaReal estate1 to 10 employees

2.0

Jun 12, 2026

Verified userLinkedIn confirmedUsed 6 to 12 months

Database issues cost us two days

Support used to be excellent. Now it is a queue, then a script, then an escalation that takes a week. I do not know what changed internally but the difference over five years is stark.

Pros

Extremely stable once configured

Cons

Windows desktop only, hard for remote firms

Ease of use
Value for money
Customer service
Functionality

Response from the vendorJun 15, 2026

Thank you for the review. We are sorry to hear about the support experience and would like to look into it. Sage Timeslips continues to receive compatibility and security updates, and we would welcome the chance to discuss your needs directly.

17 found this helpful

Paige Laroche

Accountant, Foundry Road Studios

United StatesHealthcare500+ employees

4.0

Jun 3, 2026

Verified userUsed 2 or more years

LEDES export kept a corporate client

Work in progress review before anything goes out means a partner can adjust time, write down what should be written down, and see the bill before the client does. That step is where the money is and most tools skip it.

Pros

Work in progress review before billing

Cons

Essentially no integrations

Ease of use
Value for money
Customer service
Functionality
17 found this helpful

Vanessa Iqbal

Accountant, Falcon Ridge Landscaping

United StatesFinancial services1 to 10 employees

4.0

May 12, 2026

Used 1 to 2 years

Work in progress review catches everything

It is old and I do not care. It bills correctly, every month, and billing correctly is the only thing I need it to do.

Pros

Extremely stable once configured

Cons

Support has declined noticeably

Ease of use
Value for money
Customer service
Functionality
17 found this helpful

Danielle Ivanov

Office Manager, Harborline Supply

United StatesNonprofit11 to 50 employees

3.0

Apr 10, 2026

Verified userUsed 6 to 12 months

Windows only, in a firm that went remote

Zero integrations that matter. Nothing talks to it, there is no app store, and anything you want to connect is a manual export. It is an island.

Pros

LEDES export for corporate clients

Cons

Essentially no integrations

Ease of use
Value for money
Customer service
Functionality
17 found this helpful

Gregory Espinoza

Controller, Lantern Creative

United StatesEducation11 to 50 employees

3.0

Apr 2, 2025

Verified userLinkedIn confirmedUsed 2 or more years

Windows only, in a firm that went remote

We went fully remote and now we run it through a hosted desktop. It works. It is also 2026 and I am paying for a virtual machine to run a time tracker, which is a sentence I did not expect to say.

Pros

Itemized narrative invoices clients accept

Cons

Support has declined noticeably

Ease of use
Value for money
Customer service
Functionality

Response from the vendorApr 4, 2025

Thank you for the review. We are sorry to hear about the support experience and would like to look into it. Sage Timeslips continues to receive compatibility and security updates, and we would welcome the chance to discuss your needs directly.

17 found this helpful

Valerie Pemberton

Bookkeeper, Falcon Ridge Landscaping

United StatesHospitality11 to 50 employees

5.0

Sep 27, 2025

LinkedIn confirmedUsed less than 6 months

Nothing else models our rates correctly

Work in progress review before anything goes out means a partner can adjust time, write down what should be written down, and see the bill before the client does. That step is where the money is and most tools skip it.

Pros

Work in progress review before billing

Cons

Windows desktop only, hard for remote firms

Ease of use
Value for money
Customer service
Functionality
16 found this helpful