United States·Transport and logistics·1 to 10 employees
4.0
Mar 25, 2026
Used 1 to 2 years
Twelve years in and it still bills right
It is old and I do not care. It bills correctly, every month, and billing correctly is the only thing I need it to do.
Pros
Extremely stable once configured
Cons
Steep learning curve for new timekeepers
Ease of use
Value for money
Customer service
Functionality
22 found this helpful
Mabel Okafor
Controller, Ironwood Fabrication
United States·Healthcare·51 to 200 employees
4.0
Oct 16, 2025
Verified userLinkedIn confirmedUsed 2 or more years
LEDES export kept a corporate client
It is old and I do not care. It bills correctly, every month, and billing correctly is the only thing I need it to do.
Pros
Extremely stable once configured
Cons
Essentially no integrations
Ease of use
Value for money
Customer service
Functionality
22 found this helpful
Christopher Tanaka
Studio Director, Northgate Logistics
United States·Accounting·11 to 50 employees
3.0
Jun 2, 2025
Verified userUsed 2 or more years
Brilliant at billing, hopeless at everything else
Onboarding a new associate takes real training. Not an hour, a proper session and then a month of questions. That is a genuine cost when you are hiring.
Pros
Itemized narrative invoices clients accept
Cons
Little visible product investment
Ease of use
Value for money
Customer service
Functionality
Response from the vendorJun 6, 2025
Thank you for the review. We are sorry to hear about the support experience and would like to look into it. Sage Timeslips continues to receive compatibility and security updates, and we would welcome the chance to discuss your needs directly.
22 found this helpful
Ezra Tanaka
People Operations Lead, Foundry Road Studios
United States·Ecommerce·11 to 50 employees
4.0
May 13, 2025
Verified userUsed 6 to 12 months
Our bills stopped getting argued with
Rates by timekeeper, by client, by matter, with overrides that cascade in the right order. I have tried to build this in three other products and none of them could do it without a workaround. For a firm with client specific rate cards it is the whole product.
Pros
Itemized narrative invoices clients accept
Cons
Little visible product investment
Ease of use
Value for money
Customer service
Functionality
22 found this helpful
Meredith Hutchins
Studio Director, Granite Peak Roofing
United States·Financial services·1 to 10 employees
4.0
Nov 4, 2024
Used 2 or more years
Work in progress review catches everything
We are eleven timekeepers and it handles trust accounting properly, which for a law firm is not optional. The compliance side is genuinely solid.
Pros
Extremely stable once configured
Cons
Steep learning curve for new timekeepers
Ease of use
Value for money
Customer service
Functionality
22 found this helpful
Greta Goldberg
VP of Sales, Granite Peak Roofing
Canada·Software·1 to 10 employees
5.0
Jul 25, 2024
Verified userUsed 6 to 12 months
Work in progress review catches everything
We are eleven timekeepers and it handles trust accounting properly, which for a law firm is not optional. The compliance side is genuinely solid.
Pros
Extremely stable once configured
Cons
Windows desktop only, hard for remote firms
Ease of use
Value for money
Customer service
Functionality
22 found this helpful
Ibrahim Hutchins
Studio Director, Vertex Machine Works
United States·Legal·51 to 200 employees
5.0
Aug 18, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
LEDES export kept a corporate client
Work in progress review before anything goes out means a partner can adjust time, write down what should be written down, and see the bill before the client does. That step is where the money is and most tools skip it.
Pros
Work in progress review before billing
Cons
Little visible product investment
Ease of use
Value for money
Customer service
Functionality
20 found this helpful
Julia Pemberton
Office Manager, Harborline Supply
United States·Construction·201 to 500 employees
4.0
Jul 17, 2025
Verified userLinkedIn confirmedUsed less than 6 months
Twelve years in and it still bills right
It is old and I do not care. It bills correctly, every month, and billing correctly is the only thing I need it to do.
Pros
Trust accounting built in
Cons
Support has declined noticeably
Ease of use
Value for money
Customer service
Functionality
20 found this helpful
Jonathan Aoki
Chief of Staff, Blackstone Contracting
United States·Healthcare·11 to 50 employees
4.0
Jul 17, 2025
Verified userUsed 1 to 2 years
Our bills stopped getting argued with
Work in progress review before anything goes out means a partner can adjust time, write down what should be written down, and see the bill before the client does. That step is where the money is and most tools skip it.
Pros
Trust accounting built in
Cons
Windows desktop only, hard for remote firms
Ease of use
Value for money
Customer service
Functionality
20 found this helpful
Ursula Dubois
People Operations Lead, Blackstone Contracting
Canada·Ecommerce·11 to 50 employees
2.0
Jul 16, 2025
LinkedIn confirmedUsed 6 to 12 months
The cloud competition has caught up
Support used to be excellent. Now it is a queue, then a script, then an escalation that takes a week. I do not know what changed internally but the difference over five years is stark.
Pros
Work in progress review before billing
Cons
Support has declined noticeably
Ease of use
Value for money
Customer service
Functionality
20 found this helpful
Neil Yamamoto
HR Manager, Trailhead Bicycles
United States·Nonprofit·11 to 50 employees
5.0
Apr 18, 2026
Verified userLinkedIn confirmedUsed less than 6 months
Nothing else models our rates correctly
We are eleven timekeepers and it handles trust accounting properly, which for a law firm is not optional. The compliance side is genuinely solid.
Pros
Work in progress review before billing
Cons
Little visible product investment
Ease of use
Value for money
Customer service
Functionality
19 found this helpful
Fiona Crane
Director of Finance, Granite Peak Roofing
United States·Hospitality·51 to 200 employees
3.0
Feb 1, 2026
LinkedIn confirmedUsed 1 to 2 years
Great engine, no ecosystem
Zero integrations that matter. Nothing talks to it, there is no app store, and anything you want to connect is a manual export. It is an island.
Pros
Work in progress review before billing
Cons
Windows desktop only, hard for remote firms
Ease of use
Value for money
Customer service
Functionality
Response from the vendorFeb 7, 2026
Thank you for the review. We are sorry to hear about the support experience and would like to look into it. Sage Timeslips continues to receive compatibility and security updates, and we would welcome the chance to discuss your needs directly.
18 found this helpful
Quinn Zielinski
Head of Operations, Falcon Ridge Landscaping
United States·Real estate·11 to 50 employees
4.0
Sep 9, 2025
Verified userLinkedIn confirmedUsed 2 or more years
Nothing else models our rates correctly
We are eleven timekeepers and it handles trust accounting properly, which for a law firm is not optional. The compliance side is genuinely solid.
Pros
Trust accounting built in
Cons
Windows desktop only, hard for remote firms
Ease of use
Value for money
Customer service
Functionality
18 found this helpful
Wendy Jefferson
General Manager, Vertex Machine Works
Canada·Manufacturing·201 to 500 employees
5.0
Jan 25, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
LEDES export kept a corporate client
Our invoices are itemized and narrative and clients pay them without a fight. When we trialled a modern cloud tool the bills got vaguer and our realization dropped. We came straight back.
Pros
Extremely stable once configured
Cons
Little visible product investment
Ease of use
Value for money
Customer service
Functionality
18 found this helpful
Yosef Kessler
Project Manager, Fairview Veterinary
Canada·Real estate·1 to 10 employees
2.0
Jun 12, 2026
Verified userLinkedIn confirmedUsed 6 to 12 months
Database issues cost us two days
Support used to be excellent. Now it is a queue, then a script, then an escalation that takes a week. I do not know what changed internally but the difference over five years is stark.
Pros
Extremely stable once configured
Cons
Windows desktop only, hard for remote firms
Ease of use
Value for money
Customer service
Functionality
Response from the vendorJun 15, 2026
Thank you for the review. We are sorry to hear about the support experience and would like to look into it. Sage Timeslips continues to receive compatibility and security updates, and we would welcome the chance to discuss your needs directly.
17 found this helpful
Paige Laroche
Accountant, Foundry Road Studios
United States·Healthcare·500+ employees
4.0
Jun 3, 2026
Verified userUsed 2 or more years
LEDES export kept a corporate client
Work in progress review before anything goes out means a partner can adjust time, write down what should be written down, and see the bill before the client does. That step is where the money is and most tools skip it.
Pros
Work in progress review before billing
Cons
Essentially no integrations
Ease of use
Value for money
Customer service
Functionality
17 found this helpful
Vanessa Iqbal
Accountant, Falcon Ridge Landscaping
United States·Financial services·1 to 10 employees
4.0
May 12, 2026
Used 1 to 2 years
Work in progress review catches everything
It is old and I do not care. It bills correctly, every month, and billing correctly is the only thing I need it to do.
Pros
Extremely stable once configured
Cons
Support has declined noticeably
Ease of use
Value for money
Customer service
Functionality
17 found this helpful
Danielle Ivanov
Office Manager, Harborline Supply
United States·Nonprofit·11 to 50 employees
3.0
Apr 10, 2026
Verified userUsed 6 to 12 months
Windows only, in a firm that went remote
Zero integrations that matter. Nothing talks to it, there is no app store, and anything you want to connect is a manual export. It is an island.
Pros
LEDES export for corporate clients
Cons
Essentially no integrations
Ease of use
Value for money
Customer service
Functionality
17 found this helpful
Gregory Espinoza
Controller, Lantern Creative
United States·Education·11 to 50 employees
3.0
Apr 2, 2025
Verified userLinkedIn confirmedUsed 2 or more years
Windows only, in a firm that went remote
We went fully remote and now we run it through a hosted desktop. It works. It is also 2026 and I am paying for a virtual machine to run a time tracker, which is a sentence I did not expect to say.
Pros
Itemized narrative invoices clients accept
Cons
Support has declined noticeably
Ease of use
Value for money
Customer service
Functionality
Response from the vendorApr 4, 2025
Thank you for the review. We are sorry to hear about the support experience and would like to look into it. Sage Timeslips continues to receive compatibility and security updates, and we would welcome the chance to discuss your needs directly.
17 found this helpful
Valerie Pemberton
Bookkeeper, Falcon Ridge Landscaping
United States·Hospitality·11 to 50 employees
5.0
Sep 27, 2025
LinkedIn confirmedUsed less than 6 months
Nothing else models our rates correctly
Work in progress review before anything goes out means a partner can adjust time, write down what should be written down, and see the bill before the client does. That step is where the money is and most tools skip it.