Docs, whiteboards, goals and dashboards all included. I keep finding features I did not know we were paying for.
Pros
Native time tracking is included, even on the free plan.
Cons
Large workspaces feel slower than the competition.
Ease of use
Value for money
Customer service
Functionality
17 found this helpful
Marcus Emerson
Owner, Ironwood Fabrication
United States·Retail·11 to 50 employees
4.0
Aug 13, 2024
LinkedIn confirmedUsed 1 to 2 years
Time tracking included is the whole argument
Native time tracking on a plan this cheap is the reason we chose it. Our old stack meant a second tool and a monthly reconciliation.
Pros
The value against Asana or monday at the same headcount is not close.
Cons
New users are genuinely lost in the first week.
Ease of use
Value for money
Customer service
Functionality
17 found this helpful
Anika Delgado
Head of Operations, Willow & Ash Salons
United States·Nonprofit·1 to 10 employees
2.0
Jul 24, 2024
LinkedIn confirmedUsed less than 6 months
Ships fast, breaks things
Our workspace has a few thousand tasks and pages take a noticeable moment to load. Not unusable, just constantly slightly slower than everything else we run. At this price I accept it, but I notice it every day.
Pros
The free tier has unlimited tasks and unlimited members.
Cons
The pace of shipping means the occasional regression in a feature you rely on.
Ease of use
Value for money
Customer service
Functionality
17 found this helpful
Katya Fry
General Manager, Blackstone Contracting
United States·Legal·1 to 10 employees
5.0
Mar 15, 2026
Verified userLinkedIn confirmedUsed 1 to 2 years
It replaced three subscriptions
The same work renders as a list for me, a board for the designers and a Gantt chart for the client. Nobody has to work the way someone else prefers, which quietly removed a recurring argument.
Pros
The free tier has unlimited tasks and unlimited members.
Cons
The breadth means you will never use most of what you pay for.
Ease of use
Value for money
Customer service
Functionality
16 found this helpful
Dana Kirkwood
Bookkeeper, Granite Peak Roofing
United States·Ecommerce·1 to 10 employees
1.0
Dec 26, 2025
Verified userUsed 2 or more years
Slow on a large workspace
They ship constantly, which sounds good until a feature we depend on changes behavior without warning. Twice in a year a regression broke a view we use daily. Both were fixed within a week. If you want boring reliability, buy something else.
Pros
Native time tracking is included, even on the free plan.
Cons
Everything is configurable, so everything has to be configured.
Ease of use
Value for money
Customer service
Functionality
16 found this helpful
Nadia Quintero
Bookkeeper, Aurora Print House
Canada·Financial services·1 to 10 employees
2.0
Jul 27, 2025
Verified userUsed 1 to 2 years
Slow on a large workspace
Our workspace has a few thousand tasks and pages take a noticeable moment to load. Not unusable, just constantly slightly slower than everything else we run. At this price I accept it, but I notice it every day.
Pros
Docs, whiteboards, goals and dashboards are all included.
Cons
The workspace, space, folder, list hierarchy is more structure than most teams need.
Ease of use
Value for money
Customer service
Functionality
16 found this helpful
Neil Gallardo
Operations Manager, Falcon Ridge Landscaping
United States·Retail·11 to 50 employees
5.0
Jul 1, 2025
Verified userLinkedIn confirmedUsed 2 or more years
Time tracking included is the whole argument
Docs, whiteboards, goals and dashboards all included. I keep finding features I did not know we were paying for.
Pros
The free tier has unlimited tasks and unlimited members.
Cons
New users are genuinely lost in the first week.
Ease of use
Value for money
Customer service
Functionality
15 found this helpful
Pablo Montoya
VP of Sales, Silverbirch Accounting
United States·Manufacturing·51 to 200 employees
5.0
May 11, 2025
Verified userLinkedIn confirmedUsed 2 or more years
Time tracking included is the whole argument
Docs, whiteboards, goals and dashboards all included. I keep finding features I did not know we were paying for.
Pros
Docs, whiteboards, goals and dashboards are all included.
Cons
Everything is configurable, so everything has to be configured.
Ease of use
Value for money
Customer service
Functionality
15 found this helpful
Odette Bergstrom
Finance Manager, Willow & Ash Salons
Canada·Accounting·1 to 10 employees
5.0
Sep 6, 2024
Verified userLinkedIn confirmedUsed 6 to 12 months
Everyone works in the view they prefer
Docs, whiteboards, goals and dashboards all included. I keep finding features I did not know we were paying for.
Pros
Docs, whiteboards, goals and dashboards are all included.
Cons
New users are genuinely lost in the first week.
Ease of use
Value for money
Customer service
Functionality
15 found this helpful
Mabel Yates
Chief of Staff, Prairie Rose Bakery
United States·Marketing·1 to 10 employees
3.0
Apr 5, 2026
Verified userUsed 2 or more years
Powerful and genuinely confusing at first
Workspace, space, folder, list, task, subtask. That hierarchy is more structure than most teams need and new users are visibly lost in week one. We wrote our own conventions doc, which helped, but that is a real cost.
Pros
The free tier has unlimited tasks and unlimited members.
Cons
The breadth means you will never use most of what you pay for.
Ease of use
Value for money
Customer service
Functionality
14 found this helpful
Alistair Kessler
Practice Manager, Hillcrest Family Clinic
United States·Nonprofit·1 to 10 employees
5.0
Feb 1, 2026
Verified userLinkedIn confirmedUsed 1 to 2 years
Time tracking included is the whole argument
The same work renders as a list for me, a board for the designers and a Gantt chart for the client. Nobody has to work the way someone else prefers, which quietly removed a recurring argument.
Pros
It genuinely replaces a project tool, a time tracker and a docs tool.
Cons
Large workspaces feel slower than the competition.
Ease of use
Value for money
Customer service
Functionality
14 found this helpful
Trevor Winters
Practice Manager, Hillcrest Family Clinic
Canada·Software·11 to 50 employees
3.0
Oct 22, 2025
LinkedIn confirmedUsed 1 to 2 years
Powerful and genuinely confusing at first
Workspace, space, folder, list, task, subtask. That hierarchy is more structure than most teams need and new users are visibly lost in week one. We wrote our own conventions doc, which helped, but that is a real cost.
Pros
The value against Asana or monday at the same headcount is not close.
Cons
The workspace, space, folder, list hierarchy is more structure than most teams need.
Ease of use
Value for money
Customer service
Functionality
14 found this helpful
Vincent Ibarra
HR Manager, Maplewood Childcare
Canada·Retail·201 to 500 employees
5.0
Jun 26, 2025
Verified userUsed 6 to 12 months
It replaced three subscriptions
We were paying for Asana, Harvest and Notion. ClickUp does all three adequately for less than any one of them cost. Adequately is doing work in that sentence, and for an agency our size the consolidation is worth the rough edges.
Pros
The value against Asana or monday at the same headcount is not close.
Cons
Everything is configurable, so everything has to be configured.
Ease of use
Value for money
Customer service
Functionality
14 found this helpful
Yosef Ishikawa
Managing Partner, Northgate Logistics
United States·Accounting·500+ employees
4.0
Nov 12, 2024
LinkedIn confirmedUsed 6 to 12 months
Time tracking included is the whole argument
We were paying for Asana, Harvest and Notion. ClickUp does all three adequately for less than any one of them cost. Adequately is doing work in that sentence, and for an agency our size the consolidation is worth the rough edges.
Pros
The value against Asana or monday at the same headcount is not close.
Cons
Everything is configurable, so everything has to be configured.
Ease of use
Value for money
Customer service
Functionality
14 found this helpful
Julia Mercer
People Operations Lead, Blackstone Contracting
United States·Legal·11 to 50 employees
3.0
Jun 18, 2026
LinkedIn confirmedUsed 2 or more years
Powerful and genuinely confusing at first
Everything is configurable, which means everything must be configured. Plan on a couple of weeks before the team is comfortable. The payoff is there, the on ramp is not gentle.
Pros
It genuinely replaces a project tool, a time tracker and a docs tool.
Cons
New users are genuinely lost in the first week.
Ease of use
Value for money
Customer service
Functionality
13 found this helpful
Katherine Iqbal
Operations Manager, Prairie Rose Bakery
United States·Healthcare·201 to 500 employees
5.0
Apr 16, 2025
Verified userLinkedIn confirmedUsed 6 to 12 months
Time tracking included is the whole argument
Native time tracking on a plan this cheap is the reason we chose it. Our old stack meant a second tool and a monthly reconciliation.
Pros
Native time tracking is included, even on the free plan.
Cons
Large workspaces feel slower than the competition.
Ease of use
Value for money
Customer service
Functionality
13 found this helpful
Giselle Waterhouse
Sales Director, Kestrel Analytics
United States·Marketing·201 to 500 employees
4.0
May 31, 2026
Verified userLinkedIn confirmedUsed 6 to 12 months
Everyone works in the view they prefer
We were paying for Asana, Harvest and Notion. ClickUp does all three adequately for less than any one of them cost. Adequately is doing work in that sentence, and for an agency our size the consolidation is worth the rough edges.
Pros
The value against Asana or monday at the same headcount is not close.
Cons
The breadth means you will never use most of what you pay for.
Ease of use
Value for money
Customer service
Functionality
12 found this helpful
Jonathan Alvarado
Director of Finance, Beacon Legal Partners
United States·Professional services·51 to 200 employees
5.0
Mar 7, 2026
LinkedIn confirmedUsed 2 or more years
Time tracking included is the whole argument
Native time tracking on a plan this cheap is the reason we chose it. Our old stack meant a second tool and a monthly reconciliation.
Pros
Docs, whiteboards, goals and dashboards are all included.
Cons
The breadth means you will never use most of what you pay for.
Ease of use
Value for money
Customer service
Functionality
12 found this helpful
Devon Bhatt
Bookkeeper, Falcon Ridge Landscaping
United States·Software·1 to 10 employees
3.0
Jun 18, 2025
Verified userUsed 6 to 12 months
Great value, real setup cost
Workspace, space, folder, list, task, subtask. That hierarchy is more structure than most teams need and new users are visibly lost in week one. We wrote our own conventions doc, which helped, but that is a real cost.
Pros
Docs, whiteboards, goals and dashboards are all included.
Cons
New users are genuinely lost in the first week.
Ease of use
Value for money
Customer service
Functionality
12 found this helpful
Vanessa Harrington
Office Manager, Falcon Ridge Landscaping
United States·Software·500+ employees
5.0
Dec 25, 2024
Verified userLinkedIn confirmedUsed 6 to 12 months
It replaced three subscriptions
Native time tracking on a plan this cheap is the reason we chose it. Our old stack meant a second tool and a monthly reconciliation.
Pros
Docs, whiteboards, goals and dashboards are all included.
Cons
The pace of shipping means the occasional regression in a feature you rely on.