We bought this at twelve people and it is more system than we needed for at least two years. It is excellent now that we are 45, but we paid for capability we could not use. Buy it when you have the problem it solves.
Pros
One employee record drives payroll, benefits, devices and app access.
Cons
It is more system than a ten person company needs.
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Jasmine Pyne
Founder, Foundry Road Studios
United States·Marketing·51 to 200 employees
5.0
Aug 25, 2024
Used 1 to 2 years
It runs both our US and Canadian payroll
New hire, one form, and their payroll, health plan, Google account, Slack and laptop are all set up before they start. We used to have a twelve step checklist across four systems and we still missed things. Now there is no checklist.
Pros
Offboarding revokes every account at once, which closes a real security gap.
Cons
Modular pricing means the advertised entry price covers very little.
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Nadia Donnelly
Controller, Northgate Logistics
United States·Legal·1 to 10 employees
1.0
Jul 19, 2025
LinkedIn confirmedUsed 2 or more years
Every question routes through a sales call
You cannot get a straight price. Every module needs a conversation and every conversation is a sales call. I spent three weeks getting a number I could take to my board. The product is good, the buying process wasted a month of my time.
Pros
Offboarding revokes every account at once, which closes a real security gap.
Cons
Getting a real quote requires a sales call per module.
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Bianca Rasmussen
Practice Manager, Summit Physio
United States·Professional services·1 to 10 employees
5.0
Jan 23, 2025
Verified userUsed 2 or more years
It runs both our US and Canadian payroll
Offboarding is the underrated half. One click and every account is revoked. Before this we had people who left eight months ago still holding a Dropbox login and nobody knew. That is a real risk and it is now closed.
Pros
One employee record drives payroll, benefits, devices and app access.
Cons
Costs scale quickly once you turn on benefits and IT modules together.
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Zara Tanaka
Operations Manager, Northern Star Staffing
United States·Retail·201 to 500 employees
4.0
Nov 5, 2024
Verified userUsed 2 or more years
One record for payroll, benefits and laptops
The workflow automation is the part that surprised me. We wired up our own approval rules without an implementation consultant, which I did not expect from a product this broad.
Pros
Onboarding provisions everything from a single form.
Cons
Getting a real quote requires a sales call per module.
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Bruno Reyes
Director of Finance, Vertex Machine Works
United States·Legal·1 to 10 employees
4.0
Sep 27, 2024
Verified userLinkedIn confirmedUsed less than 6 months
It runs both our US and Canadian payroll
The workflow automation is the part that surprised me. We wired up our own approval rules without an implementation consultant, which I did not expect from a product this broad.
Pros
Onboarding provisions everything from a single form.
Cons
Modular pricing means the advertised entry price covers very little.
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Cody Tran
General Manager, Sandbar Hospitality
United States·Real estate·1 to 10 employees
5.0
Sep 18, 2024
Verified userLinkedIn confirmedUsed 1 to 2 years
Hire someone and everything provisions itself
We have staff in Vancouver and Seattle and Rippling runs both payrolls on one platform. T4s and ROEs on one side, Form 941 and W-2s on the other, one login. Almost nothing else in this category does that and it is the reason we chose it.
Pros
One employee record drives payroll, benefits, devices and app access.
Cons
Getting a real quote requires a sales call per module.
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Zachary Donnelly
Director of Finance, Vertex Machine Works
United States·Education·1 to 10 employees
5.0
Aug 2, 2024
LinkedIn confirmedUsed 6 to 12 months
Offboarding closed a real security hole
New hire, one form, and their payroll, health plan, Google account, Slack and laptop are all set up before they start. We used to have a twelve step checklist across four systems and we still missed things. Now there is no checklist.
Pros
Onboarding provisions everything from a single form.
Cons
Modular pricing means the advertised entry price covers very little.
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Grace Fitzgerald
HR Manager, Redbrick Property Group
United States·Manufacturing·51 to 200 employees
4.0
Jun 27, 2026
Used 6 to 12 months
It runs both our US and Canadian payroll
Offboarding is the underrated half. One click and every account is revoked. Before this we had people who left eight months ago still holding a Dropbox login and nobody knew. That is a real risk and it is now closed.
Pros
Runs both US and Canadian payroll on one platform, including T4 and ROE.
Cons
It is more system than a ten person company needs.
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Yusuf Hutchins
Accountant, Ironwood Fabrication
United States·Nonprofit·1 to 10 employees
5.0
Apr 4, 2026
Used 1 to 2 years
Hire someone and everything provisions itself
Offboarding is the underrated half. One click and every account is revoked. Before this we had people who left eight months ago still holding a Dropbox login and nobody knew. That is a real risk and it is now closed.
Pros
Offboarding revokes every account at once, which closes a real security gap.
Cons
Getting a real quote requires a sales call per module.
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Oscar Raghavan
VP of Sales, Hillcrest Family Clinic
United States·Marketing·1 to 10 employees
5.0
Mar 16, 2026
Verified userUsed 2 or more years
It runs both our US and Canadian payroll
We have staff in Vancouver and Seattle and Rippling runs both payrolls on one platform. T4s and ROEs on one side, Form 941 and W-2s on the other, one login. Almost nothing else in this category does that and it is the reason we chose it.
Pros
One employee record drives payroll, benefits, devices and app access.
Cons
Modular pricing means the advertised entry price covers very little.
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Sarah Zimmerman
Project Manager, Trailhead Bicycles
United States·Manufacturing·1 to 10 employees
5.0
Mar 10, 2026
Verified userLinkedIn confirmedUsed 6 to 12 months
One record for payroll, benefits and laptops
The workflow automation is the part that surprised me. We wired up our own approval rules without an implementation consultant, which I did not expect from a product this broad.
Pros
Workflow automation is configurable without an implementation consultant.
Cons
Getting a real quote requires a sales call per module.
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Bruno Finnegan
Founder, Prairie Rose Bakery
United States·Accounting·1 to 10 employees
3.0
Sep 27, 2025
Verified userUsed 6 to 12 months
Brilliant, and more than we needed
We bought this at twelve people and it is more system than we needed for at least two years. It is excellent now that we are 45, but we paid for capability we could not use. Buy it when you have the problem it solves.
Pros
Global contractor payments and employer of record are available.
Cons
Costs scale quickly once you turn on benefits and IT modules together.
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Ximena Pritchard
HR Manager, Granite Peak Roofing
Canada·Legal·1 to 10 employees
1.0
Sep 4, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
Every question routes through a sales call
You cannot get a straight price. Every module needs a conversation and every conversation is a sales call. I spent three weeks getting a number I could take to my board. The product is good, the buying process wasted a month of my time.
Pros
Offboarding revokes every account at once, which closes a real security gap.
Cons
The breadth means there is a lot to learn in the first month.
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Oscar Adeyemi
Practice Manager, Northern Star Staffing
United States·Financial services·201 to 500 employees
4.0
Aug 18, 2025
Verified userLinkedIn confirmedUsed less than 6 months
It runs both our US and Canadian payroll
We have staff in Vancouver and Seattle and Rippling runs both payrolls on one platform. T4s and ROEs on one side, Form 941 and W-2s on the other, one login. Almost nothing else in this category does that and it is the reason we chose it.
Pros
Global contractor payments and employer of record are available.
Cons
The breadth means there is a lot to learn in the first month.
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Kevin Lindqvist
Managing Partner, Maplewood Childcare
Canada·Ecommerce·1 to 10 employees
5.0
Mar 22, 2025
Verified userUsed 6 to 12 months
It runs both our US and Canadian payroll
New hire, one form, and their payroll, health plan, Google account, Slack and laptop are all set up before they start. We used to have a twelve step checklist across four systems and we still missed things. Now there is no checklist.
Pros
Onboarding provisions everything from a single form.
Cons
The breadth means there is a lot to learn in the first month.
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Mabel Zamora
Founder, Falcon Ridge Landscaping
United States·Manufacturing·500+ employees
5.0
Jan 30, 2025
Verified userLinkedIn confirmedUsed 2 or more years
Offboarding closed a real security hole
New hire, one form, and their payroll, health plan, Google account, Slack and laptop are all set up before they start. We used to have a twelve step checklist across four systems and we still missed things. Now there is no checklist.
Pros
One employee record drives payroll, benefits, devices and app access.
Cons
Device management only pays off if you actually issue hardware.
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Vikram Bell
Owner, Summit Physio
United States·Marketing·11 to 50 employees
4.0
Oct 19, 2024
Verified userUsed 1 to 2 years
One record for payroll, benefits and laptops
We have staff in Vancouver and Seattle and Rippling runs both payrolls on one platform. T4s and ROEs on one side, Form 941 and W-2s on the other, one login. Almost nothing else in this category does that and it is the reason we chose it.
Pros
Offboarding revokes every account at once, which closes a real security gap.
Cons
Getting a real quote requires a sales call per module.
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Marcus Kovac
Chief of Staff, Blackstone Contracting
Canada·Professional services·11 to 50 employees
4.0
Sep 22, 2024
Verified userUsed 1 to 2 years
Offboarding closed a real security hole
The workflow automation is the part that surprised me. We wired up our own approval rules without an implementation consultant, which I did not expect from a product this broad.
Pros
One employee record drives payroll, benefits, devices and app access.
Cons
The breadth means there is a lot to learn in the first month.
United States
Canada